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Munster, In Jewel Branch

716 Ridge Road
Munster, IN 46321

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sherri3566's Profile Image

Munster, In Jewel branch reviewed by sherri3566

Feb 11th 2014

TCF Bank is all about charging as many fees as they possibly can. NOT customer friendly at all!

I've had my checking account since May of 2013 and have never been overdrawn before. In February of 2014 in the midst of moving I neglected to check my balance online before using my debit card for some purchases and overdrew my account. I called the customer service number and told them I was making a deposit today to cover the negative balance in my account and requested TCF waive the $37 OD fee and they refused. I received a $10 credit and will receive two more $37 OD fees (one of them for a charge of $1.10)! I'm closing my account and using the account I opened at 5/3 bank. 5/3 does not charge for using your debit card or for having a savings account balance below $100. DO NOT OPEN AN ACCOUNT AT TCF BANK!!

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