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Munster, In Jewel Branch #2329

716 Ridge Road
Munster, IN, 46321

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Munster, In Jewel Customer Reviews

sherri3566's Profile Image

Reviewed by sherri3566

Feb 11th 2014

TCF Bank is all about charging as many fees as they possibly can. NOT customer friendly at all!

I've had my checking account since May of 2013 and have never been overdrawn before. In February of 2014 in the midst of moving I neglected to check my balance online before using my debit card for some purchases and overdrew my account. I called the customer service number and told them I was making a deposit today to cover the negative balance in my account and requested TCF waive the $37 OD fee and they refused. I received a $10 credit and will receive two more $37 OD fees (one of them for a charge of $1.10)! I'm closing my account and using the account I opened at 5/3 bank. 5/3 does not charge for using your debit card or for having a savings account balance below $100. DO NOT OPEN AN ACCOUNT AT TCF BANK!!

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TCF Bank Customer Reviews

lakeland1's Profile Image

Reviewed by lakeland1

May 12th 2014

Happy Customer

I have been a TCF customer for 4 years now. I chose TCF because when I was a customer at Wells Fargo I would be charged new fees all the time for having checking and savings accounts along with fees for having a credit card and a debit card. TCF does not have any of those fees. They also stand by their commitment to pay their customers for referring new customers. Many of the dissatisfied posts are due to people over-drafting their accounts and their not wanting to take responsibility for their actions. It doesn't matter where you bank, if you over-draft your account you are going to be charged fees. As long as you keep money in your account and do not over-draft it you will not have any issues with this bank, and you will also not be assessed many of the regular fees associated with most other banks!

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Reviewed by amanda80013

Aug 23rd 2012


TCF Bank is the worst bank I have ever dealt with. They constantly change their policies on what fees will be charged, how they are assessed, and how to read them when they are applied to your account. The customer service is horrible and the employee turn around rate is very high (They must treat their employees bad too)! I will be closing my account as soon as I can get to a location.

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