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Fridley Cub Branch

250 - 57th Avenue, N.E.
Fridley, MN, 55432

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Fridley Cub Customer Reviews

tusmc's Profile Image

Reviewed by tusmc

Feb 22nd 2013

Terrible

Paid off a $340k loan + interest in less then 30 days. Loan officer brad willis signed off on it. A month later i get a bill for an additional $448. 00. Loan officer told me i would get a credit but instead i get a bill. When confronted with this issue he gave me a load of crap which exactly what it was. I paid the bill and closed all my accts. I would never do business with this bank again and never! Never trust this loan officer. Worst experience i have ever had!

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Jeremy P's Profile Image

Reviewed by Jeremy P

Oct 6th 2011

horrible fee structure

I have had a TCF account for 7 years but they now charge fees for not using the account and went from a fee per transaction system that would cost 35 per overdraft to a daily fee of $28 for every day you are negitive. Go $10 negitive for 10 days it used to cost you $35 now, that will cost you $280.

The savings here reguire high balances or you get fees, so unless you have over $600 a month direct deposited and never go negitive stay away

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TCF Bank Customer Reviews

dani9755's Profile Image

Reviewed by dani9755

Jul 29th 2014

I want to take all my money out and take it somewhere else

I have had many bank experiences over the last 10 years, one being how I've had to change my checkbooks because of new ownerships. I finally ended up with TCF Bank. I have had some minor issues but they always get resolved. My last banking experience got me to the point where I was telling the employee "I'm taking all my money out and going somewhere else". I was upset because I wanted to activate my new debit card and I had to pay a fee even though it was at a ATM at a TCF Bank. I went through the ATM and it used to be where you had that option "activate". No longer there, so I just pushed a button, maybe show my balances, not even sure, I never use the ATM> I went to the desk just to find out if I was activated and found out that I was, but it "only" cost me $1.50. Okay, yes, only $1.50, but the fact was I went to a TCF bank exclusively so that I could activate for free. I was so pissed off and I wanted to take all my money out and take it somewhere else, based on principle. I didn't. A couple of days later, the TCF banking manager called me personally and reassured me that the fee would be taken off. I wish I would have asked for him sooner. I only started going to this branch because of this manager. He is such an asset to this industry, I can't even say enough! We need more people like this! He took care of my "1.50" and as ridiculous as it sounds, my $1.50 was important enough for him to make the call and deem me enough as a valued customer. So rare in this time and age. Thank you TCF

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