Top Rated Banks

Some online banks may be better for your financial situation than others. Find the online bank that is the best match for you. Draw from the thousands of online bank reviews from customers to select your online bank.

Find a bank

Review your bank

Online Bank Reviews

ldt1993's Profile Image

ldt1993 reviewed Capital One 360

Sep 11th 2014

5 out of 5 marks

Great Bank

I have been a customer for a few months now and can safely write a review and say that capital one 360 is an amazing bank!

First, I would like to invite anyone to use that link to try out 360. No min deposit and you will receive a $50 CASH bonus in your account!! Up to $100 if you open savings, checking, and other available accounts.

Let me first say I have not had any of the mentioned problems with capital one. They have top notch CS and I love how they don't have any fees what so ever! It is very easy to deposit your money! Can't ask for a better bank

Is this review helpful? ▲ Yes 1 ▼ No 0

jonno292's Profile Image

jonno292 reviewed Simple

Sep 11th 2014

1 out of 5 marks

Stick with your old bank, simple.

Opened an account because I liked the feature to send personal checks. One to my friend went alright after the first check sent and disappeared out of my transactions list and ended up sending two so I was refunded one. Then I tried sending a check to my college for tuition and they never posted it to my student account and now I'm waiting for a response to get a refund on my check that has found a black hole here on earth.

Not very satisfied. Now that I think of it, I would rather have a correct numerical balance on my account rather than a nice looking app and falsely led customer service. They've definitely got some tuning up to do and I'm not going to count on it being anytime soon.

Is this review helpful? ▲ Yes 1 ▼ No 0

flyingb9's Profile Image

flyingb9 reviewed USAA

Sep 10th 2014

1 out of 5 marks

Don't trust this company

After being a member in good standing for over 20 years I have now lost all faith in this company. My ex-wife defaulted on a debt that we jointly opened while we were married while I was stationed overseas. Rather than contacting me about this USAA chose to lock my online and account access. After 10 phone calls where I have to wake up in the middle of the night and spend over an hr each time on the call they still are doing nothing to help me. All their services and contacts are based on you being able to login to your account, which is locked in my case.

They are a great company if you live in San Antonio. But as I have learned the hard way they no longer value military members or work to help those that are overseas. Avoid them at all costs. I am moving everything to another bank that at least will talk to me like a person and not put me on hold every time I call.

Is this review helpful? ▲ Yes 1 ▼ No 0

gladysmary1's Profile Image

gladysmary1 reviewed GE Capital Bank

Sep 9th 2014

5 out of 5 marks

Don't Use GE Capital Bank

I have had nothing problems with ge capital. I paid off my account and they are still harassing me. I have sent all the proper paper work in and they can't seem to get the point my account is paid off. I have spoke with them on the phone and they still don't understand that my account is paid off. I have nothing good to say. I have nothing postive to say. I would not use them.

Is this review helpful? ▲ Yes 1 ▼ No 0

fonzzi's Profile Image

fonzzi reviewed Simple

Sep 5th 2014

1 out of 5 marks

Awful Experience, Terrible Support, Stay Away

The worst banking experience I can even imagine. I opened an account back in the beginning of August and have yet to receive a card from them. Without a card I have zero access to the funds in the account. I contacted support after about a week and was told, "There was an issue and we are FedEx overnight shipping the card". After another week passed I was told, "There was an issue and it will be resolved shortly". Over a month later, still no card. I have contacted support numerous times and have been continually told, "We are working on the issue, but do not have a time frame for delivery". It's pathetic. The only alternative they give me is to transfer the funds back into my original bank account if I want access to them. WOULD NOT RECOMMEND.

Is this review helpful? ▲ Yes 1 ▼ No 0

Sewarda's Profile Image

Sewarda reviewed Bank Of Internet

Sep 4th 2014

1 out of 5 marks

Alert!!!!! They Will Hold Up Access To Your Deposited Funds!

Watch this bank, they say your deposits will post the same day, if done before a certain time, maybe this is true. They neglected to say, they are not going to give you access to your money for more than 5 working days. They started this in july 2014. I was told they sent me a notice of this. I ask for a copy of the notice, stating they had a mandatory 5 working day hold on all deposits not made in their location (including cashiers checks and money orders), from two of their call center personnel. Their reps said they had no access to it the letter. They also stated that i was emailed the notification in june of the policy change. I found no email from them in june stating this. I also received numerous excuses as to why they were doing this, and was informed that i waived my rights to having access to my money iaw the banking regulations. Watch out constant deposit problems.

Is this review helpful? ▲ Yes 1 ▼ No 0

laurabun's Profile Image

laurabun reviewed Synchrony Bank

Sep 4th 2014

1 out of 5 marks

Misleading 'contracts'

I applied for the Credit Card which is handled by Synchrony. I received a postal letter from them harassing me to finish my account registration because I had selected electronic billing. NO I DIDN'T! I specifically requested postal mail because that's how I take care of my business. Don't send me a letter that's rife with threatening overtones!!!! It will piss me off and I'll just cancel. I must say tho, the fellow that assisted me via e-chat, who helped me recover my "lost" password::::: BECAUSE I NEVER SIGNED UP FOR ELECTRONIC-ONLY BILLING!!!!!!

Is this review helpful? ▲ Yes 1 ▼ No 0

mandymarie1234's Profile Image

mandymarie1234 reviewed Ally Bank

Sep 4th 2014

1 out of 5 marks

Horrible Customer Service

I have a home loan on the line and my home loan officer needs documentation thru Ally indicating my loan has been paid in full on my leased car I turned in over a week ago, the loan has been paid in full over 3 weeks now. I have talked to 15 people and no one seems to care I have a home loan pending and I need documentation indicating my loan at Ally has been honored. They tell me my car inspection needs to happen first, which I was told that was going to happen within 24 to 48 hours but over a week later my car still has not been inspected, but in the same sentence they tell me my loan has been terminated. No one seems to care I have a home loan pending and I need this loan that I paid IN FULL over 3 weeks ago to show a zero balance. I can't believe how these people can screw one someone's life, especially when I have honored a loan in FULL. Very disappointed in Ally and I do NOT recommend anyone use them. I did not have a choice when I leased my vehicle, Ally was picked because I leased a GM car. My mistake and will NEVER do that again!

Is this review helpful? ▲ Yes 2 ▼ No 0

RoGale's Profile Image

RoGale reviewed Discover Bank

Sep 4th 2014

1 out of 5 marks

Worst banking experience ever

Suckered in to setup account for $50.00 promotional offer and $0.10 per transaction. I've never received the $50.00. They also have found it impossible to correct my name on the account even though I've contacted them about it several times. A deposit I made via their mobile app has taken over 2 weeks to clear. Nothing but trouble with this bank. I recommend you stay away from them.

Is this review helpful? ▲ Yes 1 ▼ No 0

benjaminmeyer2013's Profile Image

benjaminmeyer2013 reviewed Simple

Sep 3rd 2014

5 out of 5 marks

It really is just simple.

It's fantastic how the goals, payments, and when-to-work work together to give you a fantastic outlook of how much money you have and what you will need. It makes managing your cash flow so much easier! Also, the mobile app and website allow you to interact with your transactions at a much more meaningful level. You can mark a transaction as a friends night out and see all the related transactions, or for a specific trip or event and make it easier to find later on. Receipts can be attached, either a photo or document, to the transaction in case you ever need them.

Is this review helpful? ▲ Yes 1 ▼ No 1

Featured Rates