Virtual credit card numbers are designed to keep your banking information safe when you shop online. While they can offer a sense of security if you're worried about hacking, they're not always a perfect solution. We take a look at why you shouldn't use virtual credit card numbers.
Bank data breaches seems to make headlines every other day and having your credit card information stolen can create a number of financial issues. Using a temporary card number can keep your data out of the hands of identity thieves.
Bank of America and Citibank both offer customers the option to use a virtual number when completing transactions online. Bank of America calls it ShopSafe while Citi card's Virtual Account number makes an account number "virtually impossible to steal" while shopping online.
These numbers are generated randomly and you have the option of setting a maximum charge amount and an expiration date so it can only be used for a set amount of time. That sounds pretty foolproof but if you use virtual card numbers or you're thinking of trying it out, there are some potential problems you need to be aware of. Here's why virtual credit card numbers aren't worth it.
Verifying transactions can be a headache
There are a couple of situations where using a virtual credit card number can be a nuisance if you need to verify your account information.
If you're reserving a hotel room online, for example, you'll be asked to present your card once you show up in person. The same goes if you're trying to rent a car. If the hotel or rental agency's policy requires you to pay with the same card that you booked your reservation with, that virtual card number suddenly becomes a stumbling block.
Plan on jumping through hoops for returns
Typically, when you buy something online you have to return it the same way and the merchant just credits the refund back to the card you used at checkout. If you used a virtual account number, getting your money back isn't as clear-cut. Depending on the retailer's policy, you may have to accept a gift card or check in lieu of having the money put directly back on your card.
That's inconvenient to say the least and it can become even more so if the merchant requires you to provide additional documentation to make sure that you're actually the one made the purchase in the first place.
Keeping your original receipt and making note of the number you used may cut down on some of the hassle but you could still end up waiting longer than you normally would for a refund to be processed.
Transactions can still go through after the number expires
Virtual card numbers can be used one time only or you can an expiration date for up to 12 months in the future. Once the card number expires, any additional charges that are applied against it should be denied, but that's not always the case. For example, if you set up a recurring payment with a virtual card number, it could still show up on your credit card statement regardless of when it expired.
On the flip side, you've got another problem if payment isn't processed correctly because the temporary number is no longer active. If that happens, you've now got to go to the trouble of updating your card information or getting a new virtual number, not to mention you may be get hit with a late fee for the missed payment.
They only work online
If you spend a lot of time shopping online, using a virtual number can make you feel secure but they don't eliminate the possibility of your card being hacked when you hit the gas pump or shop at your favorite stores.
Once you've swiped your card through the reader at the checkout, retailers have your information which means hackers can get it too, if they're savvy enough. Home Depot, Michael's and Staples serve as lessons on how easy it is for your credit or debit card number to be compromised.
They don't offer any additional liability protection
If someone steals your credit card number and uses it to make fraudulent charges, the most you're responsible for is $50. That means if an identity thief runs up a $10,000 credit card bill, you won't be responsible for paying it off.
Using a virtual credit card number doesn't give you any additional liability protection and if the temporary number is stolen, you'll still have to go through the same dispute process to avoid paying the price for any unauthorized transactions. Tip: Opt for credit over debit whenever possible to minimize your fraud liability. If you wait too long to report a stolen debit card to your bank, you may have no way to recover any money the thief makes off with.
While virtual credit card numbers can act as a buffer between hackers and your banking information, using them isn't always convenient. Adding your credit or debit cards to Apple Pay can shield your account numbers and you have the added benefit of being able to use these apps online or in the store. Unless you're just extremely skittish about entering your card information online, using a temporary number may be more trouble than it's worth. For another take on this topic, read more if virtual account numbers may in fact be worth it for you.