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Bank Account Closed? 5 Things You Must Do Next

Learn the steps to take when your bank account is closed by the bank unexpectedly.

Bank accounts

Maintaining a separate savings account at an online bank can act as an emergency buffer if your checking account is closed.

Having your bank unexpectedly close your account could result in late payments for bills that are linked to your account and could potentially make it more difficult to get a new account somewhere else.

MyBankTracker looks at why banks close customer accounts and what to do if it happens to you.

Establishing a good relationship with your bank is important but if you're not careful, you could cause it to sour.

Repeatedly bouncing checks, letting your account lie dormant for an extended period of time or engaging in activities that are deemed suspicious are all reasons that your bank could decide to break up with you.

An account closure is inconvenient to say the least and it has the potential to impact your ability to get a new account with a different bank.

If you've gotten a Dear John letter from your bank, taking steps to minimize the damage can make it easier to move your money to another financial institution.

1. Understand Why the Account Was Closed

Typically, your bank should send out a written notice that your account is going to be closed but they may or may not spell out the exact reasons for doing so.

If the bank is being vague on the details, you need to follow up to get a clear answer on why they've decided to close your account and whether there's anything you can do to head it off.

For example, if your account was closed because the bank couldn't verify your tax information, updating your records may be enough to have the closure reversed.

Keep in mind, however, that banks are under no obligation to disclose the reason for closing an account so if yours is being tight-lipped, it may not be possible to correct the situation.

Tip: The bank will issue you a check for the balance in your account so you'll need to make sure they have your correct name and address on file.

2. Stop Your Direct Deposits or Automatic Bill Payments

If your paycheck is automatically deposited into your now-closed account, you'll need to let your employer know as soon as possible.

Waiting to notify payroll about the chance can significantly delay how long it takes to get paid since the bank will have to send the money back, which can take anywhere from five to 10 business days.

Once your employer is notified that the deposit was rejected, they'll have to issue a paper check, which can add another week or two on to your wait time.

You also want to make sure your automatic bill payments are suspended and you make other arrangements pay to until you can establish a new bank account.

If you don't, then you're looking at getting hit with late fees or returned payment fees, which only adds to your financial headaches.

3. Check for Outstanding Overdrafts

In situations where your account was closed because it showed a negative balance, you need to pay up to avoid being shut out by other banks later on.

If an overdraft goes unpaid long enough, the bank can eventually hand your account over to a collection agency.

At that point, the negative account will show up on your credit report which can seriously drag down your score.

If you simply ignore the overdraft, there are a couple of things that can happen.

One, the collection agency will continue piling interest, fees and penalties on top of the original balance.

In no time at all, a few hundred dollars can turn into a few thousand if you let the debt go.

The other thing you need to worry about is getting sued by the debt collector.

If they're successful in proving that you owe the money, that opens the door to wage garnishment or seizure of any other bank accounts you may have elsewhere.

Tip: Some banks may be willing to allow you to set up a payment plan or negotiate a settlement when you owe a substantial amount in overdraft.

4. Get a Copy of Your ChexSystems Report

ChexSystems is the company that banks report negative account information to and having a black mark on your record can seriously hurt your chances of opening a new account.

Negative information stays on your file for five years unless the bank updates it or requests to have it removed.

Getting a copy of your ChexSystems report won't cost you anything and it's a good way to see what your bank and previous financial institutions you've done business with are saying about you.

If you see something that's inaccurate or incorrect, you have the right initiate a dispute to have the matter reinvestigated.

5. Evaluate Your Options for a New Account

If your account hasn't been reported to ChexSystems, you may not have much trouble getting a new one with another bank.

On the other hand, if it has, your options are likely to be more limited.

Credit unions or online banks are one alternative to consider, since they're member-owned and tend to be more understanding when it comes to past banking mistakes.

Not only that, but they generally charge fewer fees and pay higher rates on interest-bearing accounts than what you'd get at a traditional bank, which is an additional plus.

Here are the top online banks that have highest savings accounts rates and free interest checking accounts:

If you're not having any luck with an online bank credit union or smaller community bank, a second chance checking account may be the answer.

Second chance accounts are offered by a number of banks and they're designed for people who have made mistakes in the past and need a fresh start.

These accounts tend to carry higher fees but in most cases, you can convert them to a regular checking account after a certain period of time.

Compare Best Accounts Now

Ask a Question

disqus_JYmR5HNU4l
Friday, 03 Sep 2021 12:44 PM
<p>Also the account was intended for emergencies such as paying unexpected bills which have come up and I can’t get my money which is causing other problems</p>
disqus_JYmR5HNU4l
Friday, 03 Sep 2021 12:42 PM
<p>Hello,</p><p>I had a high yield savings account get closed for no reason going on 3 months ago and they still have no returned my money. I’ve talked to 3 reps and they each said “looks like someone hasn’t sent your check yet, I’ll go ahead and do that while I have you on the phone”. Still haven’t received my check, can I demand interest on the money they neglected to send over the past three months?</p>
shrutikapadiya
Thursday, 08 Jul 2021 2:24 AM
<p>Chase closed my account with funds in it without any notice. I called their customer service (800)-935-9935 and they were clueless on what happened. They gave me a number to call which is incorrect too. Not sure what to do now.</p>
tamaragunter
Tuesday, 06 Jul 2021 11:33 PM
<p>My bank of America closed my account. I don't know the reason. Now they are saying that my funds are frozen while they review the transactions and validate the source of the funds.</p>
Wednesday, 02 Jun 2021 8:52 PM
<p>My Bank of America account was closed due to fraud activity. I tried to open a chase student account but it won’t allow me. How to straighten/clear my record?</p>
Thursday, 29 Apr 2021 2:35 AM
<p>Hello, my account was closed with Bank of America due to someone scamming me that was my only bank for 17 years and now I can’t open a bank account anywhere. Can you help me? What can I do to correct this?</p>
disqus_AelUThKDVX
Sunday, 18 Apr 2021 3:17 AM
<p>SunTrust did the same thing to me i opened an account online. Set up bill pay for my near due cc aacts Then deposited my stimulus check on a monday ... tues my money finally showed as available i went to the branch to withdraw some cash and they said i wasnt allowed to but the teller didnt know why i had to call. So i did but was told they didnt know why... So i asked for a supervisor and they said the same. Next day called again told me maybe just on hold or maybe being closed again dont know why... Days later i find out that they will be closing my acct. But dont know why and ill have to wait for them to close it before they will cut me a check and then mail it to me and dont knkw when that will be... Its bs someone knows why i had to email everybody and their mamas all the way up to the ceo. President. Owner... And spend hours daily explaining my prob and then asking for their supervisor. And repeat that process i still dont know why or have my money. But they did mail it after i was the biggest thorn in a whole bunch of departments sides. But really i lucked out bcuz they have 1 person with morals and compassion that works in their executive offices that had received one of my mass emails with my complaint 10 days into the ordeal and she handled it for me in a couple days . if it werent for her being a decent human not a banker i would still be on the phone. But i still have cc returned payment fees and late fees cuz of it all??? Will the banks pay those?? Doubtful even though they should.</p>
dignejeffrey
Sunday, 04 Apr 2021 8:56 AM
<p>Dear sir/ma , <br>Chase Bank has made it easy for you to get in touch with the customer service directly please call or text the following number (209)3308026 and (309) 512-9235 to make your complain and resolve it in few hours<br> Thanks for banking with us.<br>Regards <br>Chase Bank©️</p>
dignejeffrey
Sunday, 04 Apr 2021 8:53 AM
<p>Dear sir/ma , <br>Chase Bank has made it easy for you to get in touch with the customer service directly please call or text the following number (209)3308026 to make your complain and resolve it in few hours<br> Thanks for banking with us.<br>Regards <br>Chase Bank©️</p>
dignejeffrey
Sunday, 04 Apr 2021 8:50 AM
<p>Dear sir/ma , <br>Chime Bank has made it easy for you to get in touch with the customer service directly please call or text the following number (309) 512-9235 to make your complain and resolve it in few hours<br> Thanks for banking with us.<br>Regards <br>Chime Bank©️</p>
dignejeffrey
Sunday, 04 Apr 2021 8:48 AM
<p>Dear sir/ma , <br>Chase Bank has made it easy for you to get in touch with the customer service directly please call or text the following number (209)3308026 to make your complain and resolve it in few hours<br> Thanks for banking with us.<br>Regards <br>Chase Bank©️</p>
Sunday, 04 Apr 2021 8:32 AM
<p>Dear sir/ma , <br>Bluebird has made it easy for you to get in touch with the customer service directly please call or text the following number (209)3308026 and (309) 512-9235 to make your complain and resolve it in few hours<br> Thanks for banking with us.<br>Regards <br>CapitalOne©️</p>
disqus_G7C2WBUhTR
Monday, 22 Feb 2021 8:19 PM
<p>Simplex put a lock on my account and can't get a reason or any communication</p>
jonabe69
Sunday, 31 Jan 2021 6:07 PM
<p>Rebecca, my bank closed my account, the reason given was suspicious/ fraud and said that they will officially close my account in 60 days and I would recieve a check for what is owed to me. Q. 1 can they close my account even if there wasn't any fraud? Q.2. Can they hold all of my money even the balance I had previously for that long? I live in California and Citibank closed my account and they are withholding $7000+of my money and won't give it back. I had a deposit from my attorneys for $4500 and I'm assuming that's what it is because even my attorney called them and said to release the money back to him and they wont do that either. I need to pay bills and rent and this is causing me late fees and marks on my credit report and I'm broke. How can I get some of my money if not all right away?</p>
Friday, 15 Jan 2021 2:17 PM
<p>Hi, I closed my CHIME bank account because they are a complete scam and on top of that I can't get my money from them. How long does a bank have to legally send your money back? It is over $250,000 that they are holding hostage!! It has been over a month since I closed my account and no one there can tell me where my money is. I am so mad I am shacking!!!!! Please help!</p>
Saturday, 19 Dec 2020 7:01 AM
<p>They did that same thing with the same circumstances and never gave me no kind of warning or anything saying that I need to get it paid before they close the account my negative balance was 29.78 exactly and it came from their monthly fees and they I didn’t use the account because I was not working at the time so I had no need to keep putting money in there it was inactive for maybe 30-60 and the only reason it was negative was the fees</p>
Monday, 30 Nov 2020 2:05 AM
<p>call your state auditor see if they can assist u</p>
Thursday, 12 Nov 2020 5:26 PM
<p>Hey, this same thing is happening to me they closed my account in September and I am still waiting on my funds till now it’s November! They just tell me to wait for it whenever I call I was wondering did you finally get your money and what did you do?</p>
Wednesday, 22 Jul 2020 12:30 PM
<p>Hi Rebecca,</p><p>I recently had a situation and long story short I was victim of a fraud. Law enforcement and the bank that report me and made BOA freeze my accounts rules out to my favor. However, BOA still closed my account and report me the ChexSystem! They claims that’s simply protocol but still I worry this will affect me in a big way on the years to come. What would you do in this case?<br>Please let me know if you can. I check and I owe nothing to the bank, law enforcement has a police report where the other financial institution told responsibility for the funds and I owe nothing to either them or BOA still I was reported and don’t know what to do now. Luckily I was able to open another account before they closed my account but I want to be in good standing in case I want to either witch banks or open a new account. By the way, they’re not touching my credit card and stated that there’s nothing wrong with that!<br>Please help</p>
Sunday, 05 Jul 2020 11:14 AM
<p>My account was closed since March though chase Bank lied it was closed in June but we have not been able to do any transactions since March. I made several calls more than 30 they keep transferring my calls and at some point they said a bad check was paid into your account and investigation is ongoing. What can I do its past 4months to get my money from chase bank</p>
Wednesday, 10 Jun 2020 9:08 PM
<p>I dont know know why chase bank clases on me</p>
Sunday, 07 Jun 2020 9:38 AM
<p>Do you have the will? Do you have the letters of administration” showing that you are the administrator? You bring that actual document to the bank and the bank account number. They are to authorize you to that account. If the one bank isn’t working with you. Litteraly go to a different location. Some people are just asses. Hope that helps.</p>
Sunday, 07 Jun 2020 9:31 AM
<p>I absolutely had the same thing happen. It was a side account of many I had. I let the account go to 40$ and before no time, it went to zero, and then I’m three months a total of neg 33$. 33 lousy dollars made them close my account, during the pandemic-they right my account from under me with no prior warning. I was busy and not once did I think they would do it, as the debt was JUST from account maintenance fees!!! That’s it!!!! They need to stop this crap and 12$ for a checking account I don’t use checks, go to a teller, or go inside EVER AMD I ALSO FONT GET PALER STATEMENTS!!! I’m saving THEM money and all they do is charge charge charge. I’d like to know what my 12$ a month goes towards. Bc my piggy bank charges zero. Let’s fight back!!! This is wrong! I missed the stimulus check that was scheduled to go in 6 days after they unknowingly shut my account. Now, I have no clue as to where or how long it’ll be till I get my stimulus help now. I’m furious!!!</p>
loellewis
Thursday, 28 May 2020 2:54 PM
<p>My girlfriends grand dad made her beneficiary of a bank account in 1988 .in 1991 the bank closed. We are trying to locate funds and access to account . looks like bank has merged multiple times since then . How can we get information of how to find this missing money ?</p>
disqus_A2j7neiyz3
Wednesday, 20 May 2020 9:58 PM
<p>My CapitalOne account was closed due to inactivity (it went dormant). How do I retrieve the funds?</p>
Saturday, 02 May 2020 11:42 PM
<p>I have a question or might be more than one.<br>I overdrawn my account. It’s a student account. I drawn it with 1400 it was a huge mistake made by one of my friends that now is gone.<br>The bank send me a letter if I don’t pay in 30 days they will close my account.<br>I don’t have enough money to pay that in 30 days probably in 7 monthsI will be done paying. So my question is if the bank closes my account how much time do I have to pay what I owe?<br>Do I have to still pay fees?<br>I’m in Bank of America. I</p>
disqus_x3tBfWCEzg
Tuesday, 18 Feb 2020 9:27 AM
<p>bank close my 2months old account due to a large wire transfer into my account how can i open it back and the money is still in there, I called the bank they told me to come to the bank</p>
disqus_yjJyNAwqBB
Wednesday, 08 Jan 2020 1:12 AM
<p>It also happened to me, but in different circumstances. I had actually paid all my debts the bank said I owed it, and settled all my past overdrafts fees against opening a new account. I paid the entire amount without any doubt as I trusted my bank wanted me to have a fresh start as much as I did and learn from my mistakes. Well, 3 days letter, I received a letter in the mail from the bank stating my account was closed. Though the balance on my account was positive and all my debts were paid, none of it was good enough to keep my account in good standing opened for me.<br> I complaint and have received letter of apologies and reconsideration from the bank. But when it came to compensate me...they insinuated I was playing a trick on them.</p>
disqus_yjJyNAwqBB
Wednesday, 08 Jan 2020 12:54 AM
<p>The bank may close your account without prior notice does not mean the bank may close your account for no reason or arbitrarily. Otherwise, the law requires that only a person authorized to draw on the account, may close the account by an order to the bank. The definition does not include the financial institution in which the account is held.</p>
Wednesday, 11 Dec 2019 5:53 PM
<p>If a bank closes my account how long do they have to send me my money ba<br>ck</p>
Tuesday, 08 Oct 2019 9:06 PM
<p>I recently received nearly $60K and opened a deposit account. The reason I got the money is because of PTSD due to victimization. The same people responsible for the victimization used undue influence to drain my account completely in a matter of 2 months. I thought that I would be protected, because I have a habit of recording my every day activities on a laptop or cell phone. Inadvertently, I captured these people discussing how they had used undue influence to steal my money, and they specifically state amounts. I immediately tried to report this to police, but the minute I said undue influence, they shrugged me off and diminished what has taken place, refusing to even take the digital evidence I offered up. I then called the bank and asked them for help with contacting the FBI, reported the fraud, and explained what was happening. The bank shut down my online account access, but refused to complete the fraud complaint citing that I didn't know the last four numbers of my debit card. I visited three separate branches after trying to get them to complete it. Two of them stated they could not help without proper ID. The third branch accepted my evidence, and the branch manager did speak to me, and allow me to show him the video and photos I had proving the fraud. I showed him a photo that was taken of me during the victimization, which depicts me with a bloody face, crying, and with a chain around my neck. He said to me that the photo meant nothing to him, as he isn't a police officer. He told me that there would be no investigation and that I had no rights because "it would be the same thing if you pulled this money from an ATM, and got mugged around the corner." He said my back holds no liability. I filed a complaint with the CFPB, they sent it to the bank, the bank responded that they needed more info, and the CFPB closed the inquiry, despite the fact that the answer from the bank was the whole reason I filed the complaint. I have since mailed the information to the bank as requested, haven't heard a thing until yesterday when I got a letter stating they've closed my account due to prolonged overdraft issues. I wouldn't have overdraft issues had they investigated this case, and even if they had decided not to rule in my favor, I would have been given provisional credit within 10 days and there still wouldn't be overdraft issues. What do I do now?</p>
JibberJabber1
Wednesday, 02 May 2018 6:04 PM
<p>So whats they best bank for a kid getting started in life who has a job tho` living from pay check to pay check and has`t built up a banking history/ credit rating yet?<br>And don`t say Discover Bank.<br>Online banks are a bad option, customer service is nil especially when they have frozen your money and don`t want to talk to you, expect to spend 6 months on hold.</p>
MyBankTracker
Wednesday, 07 Mar 2018 5:08 PM
<p>We recommend that you file a complaint with the Consumer Financial Protection Bureau to see if it can help resolve the issue: <a href="https://disq.us/url?url=https%3A%2F%2Fwww.consumerfinance.gov%2Fcomplaint%2F%3AYQ3VcmXNJMu6fIybEcdegBq-qhE&amp;cuid=15643" rel="nofollow noopener" title="https://www.consumerfinance.gov/complaint/">https://www.consumerfinance...</a></p>
Tuesday, 06 Mar 2018 10:57 PM
<p>Chase bank closed my accout without prior notice i havent had no suspicious activities i dont write or cash checks &amp; i have direct deposit &amp; no negative transactions i spoke with several representatives &amp; no answer as to why this happened to be able to do this without fair warning is very unprofessional</p>
MyBankTracker
Friday, 05 Jan 2018 12:18 AM
<p>You may try to call again and ask that your case be escalated -- speak with a manager. You may consider filing a complaint with the Consumer Financial Protection Bureau if there is no resolution: <a href="https://disq.us/url?url=https%3A%2F%2Fwww.consumerfinance.gov%2Fcomplaint%2F%3AYQ3VcmXNJMu6fIybEcdegBq-qhE&amp;cuid=15643" rel="nofollow noopener" title="https://www.consumerfinance.gov/complaint/">https://www.consumerfinance...</a></p><p>Also, consider pulling your consumer banking report from ChexSystems, which holds records on negative banking behavior on consumers. Bank of America may have reported the returned checks as suspicious behavior. If this is the case, it hurts your chances of opening new bank accounts. It is possible to dispute the marks on your record.</p>
MyBankTracker
Friday, 05 Jan 2018 12:11 AM
<p>The effect to your credit will depend on your entire credit situation.</p><p>Your credit may suffer if you have a large amount of total debt because the loss of that credit line means that you're using a higher percentage of your combined credit limits. Also, the age of the account stops growing, which could lower the average age of your credit accounts.</p><p>Overall, it is likely to be just a small, temporary hit to your credit. It will recover with a little time.</p>
MyBankTracker
Thursday, 04 Jan 2018 9:41 PM
<p>You can file a complaint with the Consumer Financial Protection Bureau to have them help you with a resolution: <a href="https://disq.us/url?url=https%3A%2F%2Fwww.consumerfinance.gov%2Fcomplaint%2Fgetting-started%2F%3AdaVCzA69F2unefWJPtxiwQAj9H8&amp;cuid=15643" rel="nofollow noopener" title="https://www.consumerfinance.gov/complaint/getting-started/">https://www.consumerfinance...</a></p>
habawiommaryam
Thursday, 04 Jan 2018 8:40 PM
<p>bank of america blocked my checking account because i did deposited many of checks one of them is from closed account and i swear i did not know about that check it was a enfamil formula check via some website on the internet and now my account frozen what i should to do even i spoke with coustomer service they told my your account was closed and you can not open another account with us again or with any bank !? any help guys 😨</p>
jorgepalmapuntocero
Friday, 22 Dec 2017 10:57 PM
<p>Hi...my chase bank credit card will be closed by bank due to inactivity, I owe nothing, is it bad for my credit?</p>
Sunday, 26 Nov 2017 3:37 PM
<p>Hello,</p><p>My chase bank account was recently closed due to a returned check that they felt was fraud, and I knew the person. Any suggestions on how to resolve this issue ?? I want to deposit a check, but my account is closed, will I be able to do that in a closed account ???</p>
secondwife
Friday, 13 Oct 2017 2:51 PM
<p>I opened an account online, and deposited $750. They closed it 5 days later, and I am now fighting to get my money back. I have been jumping through hoops, calling, going to the branch office in town and hoping to get this resolved. If not, who do we report it to?</p>
Wednesday, 20 Sep 2017 4:12 AM
<p>OK bank of America closed my account with in 2 weeks of me having it I have a total of 3499.00 in the account they sent me a letter saying they r not giving me any of KY money what can I do they are basically robbing me?</p>
MyBankTracker
Wednesday, 23 Aug 2017 10:14 PM
<p>Check with your bank to see if there is a freeze on your account (even though the account may be active). Your bank may do so in the case of recent fraud.</p>
MyBankTracker
Wednesday, 23 Aug 2017 10:13 PM
<p>You may be able to open a "second chance" checking account at another bank. Learn more about them and where to find one: <a href="https://disq.us/url?url=https%3A%2F%2Fwww.mybanktracker.com%2Fnews%2Fbest-second-chance-checking-accounts-found-at-big-banks%23%2Fcomment-3415822763%3AvhSM2nUtZUoGmoGAHumqXCd6gnE&amp;cuid=15643" rel="nofollow noopener" title="https://www.mybanktracker.com/news/best-second-chance-checking-accounts-found-at-big-banks#/comment-3415822763">https://www.mybanktracker.c...</a></p>
briaelizabethmichelle
Tuesday, 15 Aug 2017 2:54 AM
<p>Ok so I just opened my bank back up and it won't let me make a purchased online , yes I put money in my account</p>
disqus_jzayCY4kvx
Monday, 12 Jun 2017 9:43 AM
<p>axis bank closed my SB account with out any information before submit my PF settlement i call up to customer care about my account they replyed it is active you can do transactions mean while got mess that my PF final settlement done through NEFT but bankers told me that account got closed that happend without any notice any one suggest me to solve my issue.</p>
ryan_bahl
Saturday, 20 May 2017 4:05 AM
<p>My bank account was closed due of check returns, they gave me the money and i opened up another bank account in a different bank. After about three weeks i got a notice from the other bank that they are shutting the account without any explanation. There were not any check returns this time with new bank, but they just sent me this letter. Any recommendation what to do in this situation? If there are any other financial institutions that i can open an account with?</p>
disqus_XCviv7hs1v
Thursday, 11 May 2017 10:28 PM
<p>Bank recently called me and threatened to close my business account if I don't comply providing information such as CPA and annual revenue. Why is that?</p>
MyBankTracker
Tuesday, 28 Mar 2017 10:12 PM
<p>Sound like your friend would just be better off to open a new account and have the direct deposit go into that account.</p><p>If you feel that they are treating your friend wrongly, you can submit a case with the Consumer Financial Protection Bureau, who will investigate the case.</p>
MyBankTracker
Tuesday, 28 Mar 2017 10:10 PM
<p>Confirm with the bank that the account was closed. You can ask if this account was reported to ChexSystems, which records any negative behavior regarding your bank accounts.</p><p>You can also check your ChexSystems report to see if there are negative remarks on your record. Then, you can take steps to resolve it (such as correcting the negative balance). You are eligible to one free ChexSystems report per year.</p>
MyBankTracker
Tuesday, 28 Mar 2017 10:08 PM
<p>You should figure out why your account is frozen. They're unlikely to close the account until the issue is resolved. Otherwise, yes, your balance should be returned to you upon the closure of your account.</p>
kephyrus12345
Wednesday, 18 Jan 2017 7:09 PM
<p>if i had a negative balance and my bank closed my account...what do i do next to not have a bad credit?</p>
Tuesday, 08 Nov 2016 9:43 PM
<p>My friend had a bank acct and over draft it by $50. was out of work so it was closed. He is now working and when his company tried to direct deposit his first check it was sent back because the acct was closed. So in two weeks its pay day and again the company tried direct deposit this time to a opened acct, the very same one that was closed, so he called the bank and they said yes that they had re opened the acct. When he goes the that bank, the very same day he is told the acct was closed again. They closed the acct., denied the first direct deposit, then reopened it so they could get their overdraft payment then closes the acct again and tells him they sent him a check to the last know address on the acct. Can they legally do this. the last address on the acct was a very bad place for it to go not on good terms what so ever</p>
Wednesday, 29 Jun 2016 1:22 PM
<p>Hi,</p><p>my bank has recently frozen my account while they "resolve a matter" and will contact me in writing.</p><p>what are the next steps and if they do close my account will they give me my balance via cheque?</p>
SimonMBT
Tuesday, 31 May 2016 4:29 PM
<p>Yes, the bank may close your account without prior notice. Did it give a reason for you why your account was closed?</p><p>The best thing to do may be to visit a branch and confirm that your account was closed. And, find out why it was closed to see if you can do something about it.</p><p>Finally, if you feel that you've been treated wrongly, you can file complaint with the Consumer Financial Protection Bureau: <a href="http://disq.us/url?url=http%3A%2F%2Fwww.consumerfinance.gov%2Fcomplaint%2F%3AaQ5iYiJwVoKNx0hBvq7toqu2Bzw&amp;cuid=15643" rel="nofollow noopener" title="http://www.consumerfinance.gov/complaint/">http://www.consumerfinance....</a>.</p>
ronettehickeybarela
Saturday, 28 May 2016 6:04 PM
<p>My bank called me at 3pm this past Thursday. No letter has been sent. We are heading into a 3 day weekend and my retirement check was supposed to direct deposit on the 1st plus deductions. Can they just call you to cancel bank account. What is the legal steps to do this.</p>

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