Losing your wallet is the worst! Of course there’s the obvious loss of your wallet and cash but the biggest headache comes from having to replace all of your credit and debit cards. Although a hassle, it’s crucial that you report your lost card as soon as possible — otherwise you would be putting all of your funds at risk. Thought things couldn’t get worse? You may have to pay for these your replacement cards — especially if you want it rush delivered. Compare the lost debit card replacement fees at the top 10 banks in America.

Lost Debit Card Image

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In the past, banks have replaced lost debit cards at no cost to the customers. However, the rules have been changing in the recent years, as more banks began charging a fee for this basic service. Even then, the majority of the 10 largest banks in America are still offering replacements for lost cards for free when delivered through standard U.S. mail.

Compare what it costs to get a replacement for a lost debit card at the top 10 U.S. banks:

BankDebit Card Replacement FeeDelivery TimeRush Replacement FeeExpedited Delivery Time
Bank of America$55-7 business days$151 business day if request is received prior to cut-off time 12 pm ET
Wells FargoFree10-15 business days$16Up to 3 business days
ChaseFree5-7 business days$5Up to 2 business days
CitibankFree3 business days plus US mail time$6Overnight
U.S. BankFree5-7 business days$251 business day
PNC Bank$7.503-5 business days$25Up to 3 business days
Capital OneFreeUp to 3 business daysN/AN/A
TD BankFree7-10 business daysFree3-5 business days
BB&T$57-10 business days$30Overnight
SunTrustFree3-5 business days$25Up to 2 days

Lost debit card replacement fee comparison

According to an August banking analysis by MyBankTracker.com, it will cost you anywhere from $0 to $7.50 get a replacement card at the top 10 banks. Currently, the average cost for a lost debit card replacement request is $1.75.

The delivery time of the replacement cards can vary greatly as the request is handled differently at each bank. In addition, as regular replacements are sent out via standard mail, the time can vary depending on the location. Therefore, these cards may take anywhere between three to 15 business days to be delivered. Depending on your needs, waiting 15 business days may be too long a time frame to wait for a replacement.

When replacement is free

Replacement fee for a debit card is not always charged by the bank. Some banks waive this fee for customers, depending on the type of checking account they have. The table above is reflective of the fee charged when debit card is lost by the customer with a standard checking account. Premier accounts will usually waive these fees.

If the card you’re trying to replace is simply not working or the magnetic strip is worn out, most banks will send you a new card at no additional cost. Also, a fee does not apply when we the card is replaced upon its expiration. In these cases, you will be issued a replacement, and the card number will stay the same.

In the case that the card was stolen or was involved in a theft, banks replace the card with a new number at no charge to the customers.

Finally, as a courtesy to the banking customers who were affected by a data breach, some banks will waive the fee for a replacement debit card.

Options for replacement if you need your card right away

In this case, you have three ways of getting quicker access to your debit card.

1. You can stop by a branch. They may be able to print out a new card for you, on the the spot. Note that only select branches for certain banks have the ability to offer this service. Be sure to check with your bank first. This option is free.

2. Second, you can get a temporary card until your actual card comes in the mail. This option is free.

3. If neither choices above apply to you, you may want to consider getting it shipped through rush delivery — which may come at a hefty cost.

Rush replacement fee

Rush service can cost you anywhere between $0 to $30 at the 10 major banks in America. Currently, the average cost for an expedited delivery for a replacement debit card is at $16.33. This is a huge leap from the average fee to receive a lost debit replacement card via standard mail, which is $1.75.

Although this is a steep price to pay, you are guaranteed to get your card. Rush replacement means your new card is in your possession within the next day (overnight) to 5 business days from the time you make the request. In general, your waiting time will be cut in half with expedited delivery.

Note that you will have to make the request prior to the cut-off time in order to be processed that day. For example, the cut-off time for Bank of America is noon ET to qualify for the one-day (business day) delivery. If the request is made after that time, it would take one business day from the following day of the request.

What to do when you lose your card

When you misplace your debit card, you are putting your money at risk from thieves. Due to the dangers associated with losing your debit card, it is crucial that you stop any future transactions by reporting the loss as soon as possible — which will also limit your liability.

You should contact your bank by phone or visit a branch immediately when realizing that your card is missing or if you notice any fraudulent transactions.

Be sure to follow-up with a letter to the issuer, including your account number, the date you noticed your card missing, and the date you reported the loss.

If the worst happens

Losing a card cannot be prevented, but taking certain precautions will make the process easier to deal with, if it happens. Be sure to have access to your statements and be sure to report a loss as soon as possible.

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Ask a Question

  • Theresa Kim

    Did you ever lose a debit card? What was the most painful part of getting it replaced? Were you charged a fee? Did you have to wait weeks to get your new card? Share your experiences here!

  • ScottyNZ

    I’m surprised that Bank of America charges a $5 replacement fee. When the strip on the back of debit card stopped working, I took my card to my local branch and they gave me a temporary card. My new card was mailed to me a week later – for free.

    • Theresa Kim

      That’s awesome! You’re right, bank do not always charge a fee to replace a card. The table in the article is reflective of replacement fee for lost debit cards for standard checking account holders. Read the “When replacement is free” section in the article for more information.

      Thanks for commenting!

  • peco245

    The replacement time for TD Bank is incorrect. Their replacement is immediate during business hours. All the locations print the new debit cards in the branch while you wait. Only takes a few minutes.

    • Theresa Kim

      If you visit your bank branch to request for a replacement card, either a new or temporary card will be printed for you on the spot.

      The table above shows the replacement fee and time for a lost debit card in the case it was delivered through mail — not at the branch.

      I hope this clarifies things for you.