C MyBankTracker Rating

Heritage Bank of Central Illinois

About Heritage Bank of Central Illinois

Every bank is the same. Right? Not really. Especially these days. Today you need a bank that is strong. Reliable. Resilient. And one that is staffed with people who know you.

Heritage Bank of Central Illinois logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Heritage Bank of Central Illinois Bank Customer Reviews

  • RL
    Reviewed By Rich L. Nov 20, 2012

    No Contact Or Customer Service

    Horrible experience with heritage bank, they cheated me, and they'll cheat you too! You'd think that a smaller bank would have more personal customer service, but they make no attempt to contact you if something goes wrong, such as a fraudulent charge. When asked why they don't contact their customers, they responded that they have so many customers having problems that they don't have time or the resources to contact every customer when a problem surfaces with their account. Major banks will at least call you with a recorded message automatically, and perhaps an email too. You can find large banks with better customer service, and lower fees too! There is absolutely no reason to bank with this organization. Avoid, avoid, avoid!

    Thank you for your feedback Is this review helpful?

    Heritage Bank of Central Illinois

    Replied on Nov 20, 2012

    Rich,

    Thank you for the information regarding the situation. I apologize for your frustration. For your protection I cannot discuss this publicly. However, I have been made aware of the situation and would be happy to speak to you in person or over the phone. Please contact me directly @ 309-681-3894.

    John Heal
    SVP Head of Retail Banking

    * To ensure your privacy, never share account or other financial information.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A