About Heritage Bank of Central Illinois

Every bank is the same. Right? Not really. Especially these days. Today you need a bank that is strong. Reliable. Resilient. And one that is staffed with people who know you.
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Overall Rating

D+
Grade

Heritage Bank of Central Illinois Report Card

Overall rating score 23%
Customer Rating
Based on 1 Reviews
Financial Health
Based on Texas Ratio: 36.4
Number of Locations
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Locations & Hours

Heritage Bank of Central Illinois Location Map
Heritage Bank of Central Illinois Location Map
We found branches close to you and 6 nationwide.
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Customer Reviews

Most Helpful Customer Reviews

richiewolf678's Profile Image

Reviewed by richiewolf678

Nov 20th 2012

1 out of 5 marks

No contact or customer service

Horrible experience with Heritage Bank, they cheated me, and they'll cheat you too! You'd think that a smaller bank would have more personal customer service, but they make no attempt to contact you if something goes wrong, such as a fraudulent charge. When asked why they don't contact their customers, they responded that they have so many customers having problems that they don't have time or the resources to contact every customer when a problem surfaces with their account. Major banks will at least call you with a recorded message automatically, and perhaps an email too. You can find large banks with better customer service, and lower fees too! There is absolutely no reason to bank with this organization. Avoid, avoid, avoid!

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