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Bank Report Card

Estimated Rating

About Heritage Bank of Central Illinois

Every bank is the same. Right? Not really. Especially these days. Today you need a bank that is strong. Reliable. Resilient. And one that is staffed with people who know you.

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Customer Service Number

1-309-362-2139

Average Customer Reviews

1 out of 5 marks for 1 reviews

Poor

Bank Financial Health

Texas Ratio

Fair

Bank Fees

According to National Average

No Data

Interest Rates

According to National Average

No Data

Number of Locations

According to National Average

Poor

Mobile Bank Services

Mobile access (iPhone, Android or Website)

No Data

Heritage Bank of Central Illinois Reviews

1

Average customer rating

1 out of 5 marks

See all 1 customer reviews »

Most Helpful Customer Reviews

richiewolf678's Profile Image

1 out of 5 marks

No contact or customer service

Horrible experience with Heritage Bank, they cheated me, and they'll cheat you too! You'd think that a smaller bank would have more personal customer service, but they make no attempt to contact you if something goes wrong, such as a fraudulent charge. When asked why they don't contact their customers, they responded that they have so many customers having problems that they don't have time or the resources to contact every customer when a problem surfaces with their account. Major banks will at least call you with a recorded message automatically, and perhaps an email too. You can find large banks with better customer service, and lower fees too! There is absolutely no reason to bank with this organization. Avoid, avoid, avoid!

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This bank is an FDIC insured bank. All deposits are insured up to $250,000 per individual account holder.

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