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MetLife Bank Customer Review

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Angela V's Profile Image

2 out of 5 marks

Reviewed by Angela V

Nov 22nd 2010

Amongst the worst customer service I have ever experienced

I telephoned to open an account and while awaiting the account package, one of the reps accessed by checking account to transfer a random $10,0000 without authorization, causing an overdraft fee. When I called to inquire I was bad mouthed by a child who basically told me it was my word against the rep who took my money! A second rep said a supervisor would sort the matter out in 24 hours. 36 hours later I am still waiting and livid!!!!

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Other MetLife Bank Reviews

adrienne s's Profile Image

Reviewed by adrienne s

Dec 1st 2010

4 out of 5 marks

Positive experience

I've had cds with metlife for one yr now.

Never had any problems opening the accts nor funding.

Renewal was easy!

NO snags or hassles.

I recommend this bank.

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T's Profile Image

Reviewed by T

Oct 22nd 2009

5 out of 5 marks

Great Bank with good rates and service

I have a money market account that pays above what i can get from my credit union. It comes with checks and an ATM/Debit card and i get reimbursed for ATM fees. I do everything online anyway, so it's not a big deal for me to use an online bank. I save on other metlife products as well because I also have my mortgage with them; which I also got at a much better rate than my local credit union. Over all i am very happy.

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