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State Farm Bank Report Card

Overall rating score 59%
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State Farm Bank Customer Review

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parsonvaden's Profile Image

2 out of 5 marks

Reviewed by parsonvaden

May 14th 2012

A Nightmare

Delivery systems are antiquated. Payments posted incorrectly, sensitive bank documents sent to the wrong or incomplete address-twice. Vehicle title mailed out to me to add bank as lienholder, unbeknownst, title never arrived. Bank involved their legal department to get rid of us for "causing problems." In summary, I would not recommend this bank to anyone. Note, we had to cancel all our insurance policies due to the severity and mishandling of our loan and money.

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JOEJOE's Profile Image

Reviewed by JOEJOE

Mar 5th 2014

1 out of 5 marks


** BEWARE** : IN MY OPINION THIS IS THE WORST BANK ANYONE COULD EVER CHOOSE TO DO BUSINESS WITH !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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csbarbosa's Profile Image

Reviewed by csbarbosa

Feb 13th 2014

2 out of 5 marks

Worst Customer Service ever

I deposited 2 checks via the mobile deposit and the system denied one as a "duplicate." the checks were from the same bank, but different amounts and different check numbers. I called them the same day, but they were having technical difficulties with the system that approves the deposits. I was instructed to call the next day. Well, I did call back !! The representative was useless. she indicated that the department that approves the deposits had gone home already and I had to call again the next day. I asked for the supervisor and she asked me if I wanted to speak to a Banking Specialist - a representative that can do more than her and knows more. Well, imagine that !! The Specialist suggested I deposit the check again instead of calling a third time. I guess my time is not valuable to SF Bank since thy just expect me to call back everyday to keep their employes working everyday. I will NEVER do any more business with this bank ever again.

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