B+ MyBankTracker Rating

Steuben Trust Company

About Steuben Trust Company

Steuben Trust Company was originally organized in 1902 as the Bank of Steuben. Total assets in June of 2009 were reported as $358 million, a 5% increase since December of 2008.

Steuben Trust Company logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Steuben Trust Company Bank Customer Reviews

  • DG
    Reviewed By Dilan G. Oct 1, 2012

    Very Poor Phone Support

    Most account setup tasks have to be done over the phone, which doesn't help when the phone attendants are extremely rude and blame everything on you. I've been trying to set up my ebanking account so that i can bank-to-bank with my checking account at another local bank.

    They are doing very extreme anti-competitive measures, like refusing to send me a password to my account. Nothing gets done by calling customer support. Though the brick and mortar tellers are friendly, they aren't given much authority instead of opening new accounts and counting money. When i refused to pay a $32/month

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  • J
    Reviewed By John Jan 18, 2013

    Horrible Bank! Little Bank With Big Bank Mentallity

    Low rates, management can't bother to offer long standing customers even close to the rates of competitors. More fees and costs than any other bank in the area - go to credit unions or even community bank if you have to but avoid steuben trust like the plague.

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A