Bank Report Card
Estimated Rating
About Steuben Trust Company
Steuben Trust Company was originally organized in 1902 as the Bank of Steuben. Total assets in June of 2009 were reported as $358 million, a 5% increase since December of 2008.
Customer Service Number
1-607-324-5010
Average Customer Reviews1 out of 5 marks for 2 reviews |
Poor |
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Bank Financial HealthTexas Ratio |
Good |
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Bank FeesAccording to National Average |
No Data |
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Interest RatesAccording to National Average |
No Data |
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Number of LocationsAccording to National Average |
Poor |
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Mobile Bank ServicesMobile access (iPhone, Android or Website) |
No Data |
Steuben Trust Company Reviews
2
Average customer rating
1 out of 5 marks
Most Helpful Customer Reviews
dgilluly reviewed Steuben Trust Company
Oct 1st 2012
1 out of 5 marks
“Very poor phone support”
Most account setup tasks have to be done over the phone, which doesn't help when the phone attendants are extremely rude and blame everything on you. I've been trying to set up my eBanking account so that I can bank-to-bank with my checking account at another local bank. They are doing very extreme anti-competitive measures, like refusing to send me a password to my account. Nothing gets done by calling customer support. Though the brick and mortar tellers are friendly, they aren't given much authority instead of opening new accounts and counting money. When I refused to pay a $32/month
jthornton reviewed Steuben Trust Company
Jan 18th 2013
1 out of 5 marks
“Horrible Bank!!!! Little bank with big bank mentallity”
Low rates, management can't bother to offer long standing customers even close to the rates of competitors. More fees and costs than any other bank in the area - go to credit unions or even community bank if you have to but avoid Steuben Trust like the plague.
See all 2 customer reviews »
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