Any questions or problems are quickly handled. They always great you with " welcome to Suntrust how may we help you", and even the managers come out of hiding when it gets busy to care for customers. Its like the small town bank.
I tried to make a substantial deposit into my checking account. The teller made me speak with a banker, who tried to get me to open a savings account or a cd. He basically said my checking account isn't safe because my number has been "out there. " i just walked out.
So my bank is out of area and this location has always nice and caring staff as I usually need to change cash for quarters for laundry.
I've never had an issue about just getting quarters.
They really are a caring local bank.