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Suntrust Bank Customer Review

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srghayden's Profile Image

2 out of 5 marks

Reviewed by srghayden

Jun 3rd 2012

It Has Been Good Until Recently It Has Gone Down Hill.

I have had a good experience until recently. My favorite teller was either let go or quit. She was always very nice and willing to work with me because she understood my situation. Now she is no longer there and i am not sure if they will keep doing it for me. I am not sure if i will have to find another bank.

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nikibrasahotmailco's Profile Image

Reviewed by nikibrasahotmailco

Oct 30th 2014

1 out of 5 marks

Worst Customer Service!

They are rude, inconsiderate and don't have any idea how to act to keep a customer. They should have classes showing them how to treat their customers. Marcus Lamar treated me like crap on his "high horse" just because he is on the other side of the desk. This branch should really just shut down.

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AmandaMarie's Profile Image

Reviewed by AmandaMarie

Dec 2nd 2014

1 out of 5 marks

"you'll Have To Cash This At Another Bank", Said The Teller.

I went to cash in my check from work and the first time i went to this location the man working did this for me with no problems. Two weeks later i go back and get the lady on the left side and she told me that i didn't have enough money in my account to deposit my check and that i cant deposit it anyways since the check is from a different bank. Next time i'll just go to my usual bank in powell where i've never had an issue!

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