Horrible. Opened a checking account online to take advantage of the skymiles offer. Changed my direct deposit at work and closed my account with wachovia. A week later i get a letter in the mail from suntrust stating my account has been closed "at our discretion"-- that's it. No explanation, nada. I call them-- still no explanation.
Went to branch-- no explanation. Basically "we just felt like it". My credit score is roughly 750 and i keep an average $5k balance in my checking. All i can say is "wow". Just for that, i closed my auto loan with them. Hope they enjoy losing business from good, loyal customers.
In an ever changing transient community, this branch is a jewel with a 'home town' atmosphere. I would highly recommend it if you are new to the area. The branch manager and her staff take a personal interest in the welfare of their customers. Take a few minutes to get to know them and they will remember you and assist you with any issues going forward.