Horrible. Opened a checking account online to take advantage of the Skymiles offer. Changed my direct deposit at work and closed my account with Wachovia. A week later I get a letter in the mail from Suntrust stating my account has been closed "at our discretion"-- that's it. No explanation, nada. I call them-- still no explanation. Went to branch-- no explanation. Basically "we just felt like it". My credit score is roughly 750 and I keep an average $5k balance in my checking. All I can say is "wow". Just for that, I closed my auto loan with them. Hope they enjoy losing business from good, loyal customers.
I tried to make a substantial deposit into my checking account. The teller made me speak with a banker, who tried to get me to open a savings account or a cd. He basically said my checking account isn't safe because my number has been "out there. " i just walked out.
So my bank is out of area and this location has always nice and caring staff as I usually need to change cash for quarters for laundry.
I've never had an issue about just getting quarters.
They really are a caring local bank.