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B
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1,579
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Suntrust Bank Customer Review

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Summer's Profile Image

2 out of 5 marks

Reviewed by Summer

May 21st 2012

Nightmare and an inconvenience

Horrible. Opened a checking account online to take advantage of the Skymiles offer. Changed my direct deposit at work and closed my account with Wachovia. A week later I get a letter in the mail from Suntrust stating my account has been closed "at our discretion"-- that's it. No explanation, nada. I call them-- still no explanation. Went to branch-- no explanation. Basically "we just felt like it". My credit score is roughly 750 and I keep an average $5k balance in my checking. All I can say is "wow". Just for that, I closed my auto loan with them. Hope they enjoy losing business from good, loyal customers.

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Other Suntrust Bank Reviews

Frustrated2014's Profile Image

Reviewed by Frustrated2014

Sep 12th 2014

2 out of 5 marks

My Money Isn't Safe?

I tried to make a substantial deposit into my checking account. The teller made me speak with a banker, who tried to get me to open a savings account or a cd. He basically said my checking account isn't safe because my number has been "out there. " i just walked out.

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Gambit8403's Profile Image

Reviewed by Gambit8403

Aug 5th 2014

4 out of 5 marks

Local for the win.

So my bank is out of area and this location has always nice and caring staff as I usually need to change cash for quarters for laundry.

I've never had an issue about just getting quarters.

They really are a caring local bank.

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