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Suntrust Bank Customer Review

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astrobaby1's Profile Image

1 out of 5 marks

Reviewed by astrobaby1

May 8th 2012

Terrible

Joint truck loan obtained with husband. Husband passed away. Wired money to pay truck loan off. Bank holding lien on title for 5 extra days. Had sale for truck, explained was told this was policy and procedure. I told them my policy/procedure was not to recommend this bank to anyone and i was going to post my comment on every site i could get on the internet.

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Other Suntrust Bank Reviews

opinionated's Profile Image

Reviewed by opinionated

Oct 16th 2014

5 out of 5 marks

Great Customer Service!

In an ever changing transient community, this branch is a jewel with a 'home town' atmosphere. I would highly recommend it if you are new to the area. The branch manager and her staff take a personal interest in the welfare of their customers. Take a few minutes to get to know them and they will remember you and assist you with any issues going forward.

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roysaleh's Profile Image

Reviewed by roysaleh

Sep 9th 2014

1 out of 5 marks

Car Loan

Bad experience, bad customer service, bad management

Is this review helpful? ▲ Yes 1 ▼ No 0

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