MyBankTracker rated Suntrust Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Joint truck loan obtained with husband. Husband passed away. Wired money to pay truck loan off. Bank holding lien on title for 5 extra days. Had sale for truck, explained was told this was policy and procedure. I told them my policy/procedure was not to recommend this bank to anyone and i was going to post my comment on every site i could get on the internet.
I have been in business for 5 years and have been with Sun Trust since I started my business. I put over 100K a year through this bank, I have a high 700 score and never late, no bad marks on my credit, my business always shows a profit but yet when I tried to get a business loan to expand my company, all I was approved for was a lousy $2500 credit card, wow! My business spends $1000 a month just on fuel, how much help would this credit card really do??? I already have credit cards with higher limits, why would I want just another small credit card???
I'm considering moving to another bank, something less commercial and more local/business friendly.
I have been banking with suntrust bank since 2013 find it to be horrible. Staff rude half of customer sevice by phone don't speak english hard to understand. Suntrust is not true to keeping their word. Makes you feel beneath them, when you have a problem with your account. Not eager to help at all, like your anucents instead of a customer. That is the ones i have delt with in dallas ga. Surrounding areas of state...