Joint truck loan obtained with husband. Husband passed away. Wired money to pay truck loan off. Bank holding lien on title for 5 extra days. Had sale for truck, explained was told this was policy and procedure. I told them my policy/procedure was not to recommend this bank to anyone and i was going to post my comment on every site i could get on the internet.
They are rude, inconsiderate and don't have any idea how to act to keep a customer. They should have classes showing them how to treat their customers. Marcus Lamar treated me like crap on his "high horse" just because he is on the other side of the desk. This branch should really just shut down.
I went to cash in my check from work and the first time i went to this location the man working did this for me with no problems. Two weeks later i go back and get the lady on the left side and she told me that i didn't have enough money in my account to deposit my check and that i cant deposit it anyways since the check is from a different bank. Next time i'll just go to my usual bank in powell where i've never had an issue!