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Brittain Road Branch

Goodyear Heights Neighborhood

840 Brittain Road
Akron, OH 44305

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Diane2833's Profile Image

Brittain Road branch reviewed by Diane2833

May 6th 2015

Find another bank!

I've had several dealings with this branch over the last 2 months and they have not only been rude but they have not helped me with any issues I've had. The day after my Mother passed away in April, I had been charged $175.00 for a bank error and could not access any of my money. I went there and was pretty much told too bad you have to go to another branch and talk to the manager there. It took 4 days for this issue to be resolved and I had no access to my money during those 4 days. The branch manager at Uniontown finally resolved this issue for me. I am a long time customer for FirstMerit and their customer service has slipped dramatically.

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