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Kennedy Center

1811 Mckees Rocks Road
Mckees Rocks, PA, 15136

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Northwest Savings Bank Customer Reviews

JSMIT349's Profile Image

Reviewed by JSMIT349

Dec 10th 2013

BGREATANK WARM FRIENDLY SMALL TOWN ATMOSPHERE "WERE EVERYONE KNOWS YOUR NAME, THE QUALITY OF SERVICE FROM THE TELLERS ,

GREAT BANK .WARM FRIENDLY SMALL TOWN ATMOSPHERE "WERE EVERYONE KNOWS YOUR NAME, THE QUALITY OF SERVICE FROM THE TELLERS THE MANAGERS, AND EVEN THE SECURITY GUARDS IS EXCELLENT. I HIGHLY RECOMMEND THIS BANK,

Is this review helpful? ▲ Yes 1 ▼ No 0

Easypayments's Profile Image

Reviewed by Easypayments

Oct 2nd 2011

Poor

Northwest Savings Bank has become very difficult to work with on mortages/loans. Their processing time has slowed down and it now takes up to 60 days for them to close on a real estate loan. Another problem for the consumer/customer and real estate agents is the bank losing paperwork, buyers are asked to re-submit documents for a second time and in some cases a third time.

The loan officer/managers are poor on communicating with all the parties involved with the loan. Over all I think the bank now take the "I don't care attitude". What I don't understand is that NWS is spending a lot of money on advertising to get new customers but yet they don't take care of the ones they all ready have and it is time for the customer to stop using this bank and look for a better one which there are many available.

Is this review helpful? ▲ Yes 2 ▼ No 0

BillR16373's Profile Image

Reviewed by BillR16373

Aug 1st 2012

Terrible

WORST experience ever!!!!!!!!!!!

We were preapproved for a mortgage, did all our paperwork and then the loan office decided to deny us.

I will be sure EVERYONE I talk to knows how horrible your people are.

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