Latest Bank of the Cascades Reviews
TReviewed By tally Feb 18, 2015
Banker was unprofessional and continued contact outside of business hours with my boyfriend. I see no need for a banker to be contacting a client on their personal cell phone, after hours.Thank you for your feedback Is this review helpful?
JFReviewed By JO f. Oct 24, 2013
Horrible and they couldn't care less
BOTC recently changed their website and it screwed up my entire Quick Books Online account. Luckily I stay on top of my banking or I would have weeks, if not months of work to fix this mess.
None of my transactions were downloaded to QB after BOTC 'upgraded' their website. I had to create a new check register in QB to get downloads. Now I have the downloads and they are all anonymous. What is the point of auto downloads if I have to go into every transaction, assign a vendor and then assign an account?
Furthermore, now I have to go in and move all of the transactions from the new register back to the old register if I want accurate reports. As soon as I finish this reconcile, I am closing my account and moving on.
As a start up years ago A/R was tight. They would happily debit my account for my credit card bank fees before crediting me for the sales and then stab me with a $33 bounce fee. Nice, really nice way help a small business grow. I've since built a very profitable business and am glad to say goodbye to Bank of the Cascades.Thank you for your feedback Is this review helpful?