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BB&T Locations in Your Area

BB&T Bank has 2,231 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about BB&T

BB&T Bank was established December 1871. That's more than 100 years ago! It holds assets of 217 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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BB&T Branches Customer Reviews

(324 Reviews)
2 out of 5 stars
See all 324 customer reviews
    Reviewed By ErikaDosReis Jan 5, 2017

    Worst bank by far they will get you for NSF fee's and manipulate your accounts to do so every time they can!

    I have been dealing with BB&T for about 10 years, because I have been lazy and it's just not convenient to change banks I have stayed but now leaving BB&T finally after 10 years. I have a personal checking and a small business account and note.... every time my account is low sure enough they find a way to get me for the $36 nsf fee by manipulating my account with what is coming in and what deposits may have been made day before even cash deposits at atm. I am more then fed up and when you call they play dumb. Their online banking sucks also, because I check daily and conveniently they go back a day and manipulate what came in when day before even up to midnight it did not show. I have called PayPal for instance and asked when things posted and clearly they post it one day and bank says oh they posted it at this and this time... all a lie but try to fight that battle! They will rob you blind and when you are paycheck to paycheck it's a hard pill to swallow., BB&T if you are reading this shame on you for doing what you do and you know what I am talking about. YOU WILL lose good customers, maybe small customers but customers non the less.

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    Reviewed By jesmartor Dec 30, 2016


    They are very rude. They talk down to their customers. They rip you off with overdraft fees. The branch on Airport Rd in Allentown Pennsylvania is horrible the branch manager Anthony Rivera (484)809-7530 very rude and obnoxious he definitely needs to be fired. They lack customer service skills I can guarantee that they will be the next in the new with major lawsuits.

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    Reviewed By Auburnc Dec 28, 2016

    Almost terrible

    This bank acts like it is still 1980. They put 7 day holds on government issued tax refund checks! We all know verification is now almost instantaneous. They put your debits through by the highest to the least amount, per day; which is just a way to try and overdraft your acct. More often. The NSF fees are $36. I can keep going, but they are not with any more of my time.

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