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BB&T Locations in Your Area

BB&T Bank has 2,235 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about BB&T

BB&T Bank was established December 1871. That's more than 100 years ago! It holds assets of 217 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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BB&T Branches Customer Reviews

(315 Reviews)
2 out of 5 stars
See all 315 customer reviews
  • L
    Reviewed By lizka Oct 20, 2016

    the worst bank i ever had

    before was national penn there was no problem I been with them 21 years..
    soon bbt take it, terrible, terrible..they always find something to charge, hold deposits as much they want, customer service terrible. I all ready close one of my account and I'm going to close rest... I feel very bad how they treat customers.
    they change people in the branch for worse,, not help at all.
    very disappoint.

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  • A
    Reviewed By altlandf Oct 11, 2016


    I didn't need this account but I opened it to help a friend Katelyn Aldridge of York, Pa out. She was a friend that I knew for about 5 years. She was always nice and kind to me. About a month after opening my accounts the troubles started. Couldn't log into bb&t u. Kept asking questions and saying I was wrong. Nothing but complaints on bb&t's facebook page. Tried to get accounts for Katelyn. On April 17 around 5:30 am I logged into my account only to see someone elses account numbers and balances. I tried to call the number on the screen and waited 30 minutes before I hung up. Emailed my banker Katelyn and sent her a message on facebook as she confirmed me as a friend. I didn't want her to be without money and get in trouble. Katelyn asked me to come in for an account review. When I went to there the branch manager Colon Mc Connell yelled at me like I was in highschool. This bank employes rude employees and branch managers. When you complain to the CEO line bb&t officials will lie to you and government officials. I have never checked on a bank before bb&t. Now I check banks out before joining them. If I could give this no stars I would it's that bad. They will steal your money every chance they can. bb&t has even been sued by their own employees. They even conduct mock bank robberies without letting the branch they intend to rob know. Save your money and stay away from this bank!!!!

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  • S
    Reviewed By sam_k Sep 23, 2016


    Stay far away from this bank. They will steal money from you any chance I get.
    On top of it taking a month to get money back from the atm that swallowed my money, they charged me 4 fees for calling into customer service. They were only 2 dollar charges but why charge for calling customer service? Supposedly you only get 2 free calls a month, then they charge you unless it is due to fraud. I couldn't count the charges I've had from them over the years. I am so happy I am changing banks. Do yourself a favor and do not invest your money/time in BB&T.

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