B+ MyBankTracker Rating

BB&T Locations in Your Area

BB&T Bank has 2,204 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about BB&T

BB&T Bank was established December 1871. That's more than 100 years ago! It holds assets of 215 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

BB&T Branches Customer Reviews

(350 Reviews)
2 out of 5 stars
See all 350 customer reviews
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    T
    Reviewed By teresa1 Jul 31, 2017

    This Bank has a Licenses to STEAL

    BB&T bought the small local bank that we had banked at for years. They have a boat load of hidden fees. They take $5.00 a month from you for an inactive savings account. They change your checking account routing numbers and never notify you. You find this out when your payments start bouncing. You go to your local branch and they explain why your checks are bouncing and tell you to order new checks. Oh, they will order for you. OK u think, some customer service. Then you look at your account and they ordered checks for you alright...$81.00 worth of checks for you. This all happened in the month of June. We have moved away from BB&T and have our fingers crossed that they don't charge us for moving on.

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    M
    Reviewed By Missy5 Jul 28, 2017

    Sneaky Charges Bank, Don't Trust

    I have been with this bank since it was Bank Of Louiville. They started charging me fees on my checking account, $30 a month, without letting me know. I went in and had to switch to another account to avoid the fees. In the process pulled 2 hard inquiries on me. When I seen it on my credit report. Went in there to question them about it. They acted like they didn't care. I left them and fighting them to have those inquiries removed from my credit files. Run away..

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    A
    Reviewed By Angry_customer Jul 27, 2017

    Worst Customer Service Ever

    Run away. This is the worst bank I have ever dealt with. Nobody takes responsibility for anything and the excuses are endless.

    Closed my account and had my father close his as well.

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