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BB&T Locations in Your Area

BB&T Bank has 2,237 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about BB&T

BB&T Bank was established December 1871. That's more than 100 years ago! It holds assets of 217 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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BB&T Branches Customer Reviews

(313 Reviews)
2 out of 5 stars
See all 313 customer reviews
  • S
    Reviewed By sam_k Sep 23, 2016

    Charges

    Stay far away from this bank. They will steal money from you any chance I get.
    On top of it taking a month to get money back from the atm that swallowed my money, they charged me 4 fees for calling into customer service. They were only 2 dollar charges but why charge for calling customer service? Supposedly you only get 2 free calls a month, then they charge you unless it is due to fraud. I couldn't count the charges I've had from them over the years. I am so happy I am changing banks. Do yourself a favor and do not invest your money/time in BB&T.

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  • M
    Reviewed By Morgan283728 Sep 22, 2016

    SAVE YOURSELF THE TROUBLE! GO TO ANOTHER BANK !

    I've been a loyal customer with bb&t for 4 year now. They have stolen hundred of dollars from me in "unexplained nonrefundable fees" they also hold your money for the dumbest reasons. Have you deposited a check after 6 ? Oh well you can't get into until the next day or sometimes days later because there were some "complications". Sometimes they hold it even if you deposited it before 6 just cause they like to inconvenience you. Are you cashing a check from another bank ? Well only 100 dollars will be available to you until the next day we'll sometimes they don't even give you anything. Sometimes they hold the whole thing because they don't want you to have your money. How else are they going to steal it when you're spending it ? Oh they can't so they put you through financial hell just to be rude and say there's nothing they can do for something they will say is their fault or they don't know why it happened ? They are full of shit and will ruin your life and take your money !!! If I can please save anyone the trouble and money with this review then I will consider this a success.

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  • P
    Reviewed By Peterson2800 Sep 22, 2016

    Worse bank ever !!!!

    If I could rate it no stars I would. I have been a loyal customer with Bb&t for about 4 years now ? And recently I've had a lot of unexplained issues. I am a college student and don't make or have a lot of money. My spending habits haven't changed since becoming a student. I have overdraft protecting because I can't afford a 36 dollar fee for something that I can do without until my next check. Quite a few times they have charged me this overdraft fee when my account should have gone into the negative (and yea a dollar into the negative makes a huge difference than 36 dollars into te negative. That's 36 dollars less I'll have in my next check just for whatever I was charged with to still not have been paid). I have called and the representatives have even said the same thing. Some of the times when I have been charged there isn't even an explanation. A representative one day couldn't even find a reason why I was charged. They said I would be refunded but I WAS NEVER REFUNDED. They keep saying the money was put into my account but it hasn't shown up in my account history when I log in. They're full of crap. I barely make 800 dollars a month I cant afford to lose 36 dollars left and right! That can determine whether I get to eat for the week or not. I make budget plans and I plan this carefully so stuff like this won't keep happening. They gave me 100 dollar fee for overdraft when I hadn't used my card in days. I should have taken them to court for taking money from me with no explanation and when saying they would refund me not doing so. This has caused me to become behind on bills, and have to go days without eating or having to sleep in my car because they are taking my money for no reason. I am closing my accounts with them. And I strongly recommend that you don't open an account with them or go to them for any business inquiries. It is a waste of time they will take your money with no explanation. And never refund you even when they say they will and then they will put on your file that they did so you can never get refunded. Their representatives are rude and always act as if there is nothing they can do for you. I am completely fed up with this bullshit bank and I will be taking MY MONEY to Wells Fargo. Don't waste your time and lose your money like I did.

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