B+ MyBankTracker Rating

BBVA Compass Bank Locations in Your Area

BBVA Compass Bank has 669 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about BBVA Compass Bank

BBVA Compass Bank was established March 1964. That's more than 50 years ago! It holds assets of 84 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 14%. Lower is better!

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BBVA Compass Bank Branches Customer Reviews

(154 Reviews)
2 out of 5 stars
See all 154 customer reviews ›
  •  
    J
    Reviewed By jhouk71 Jul 26, 2017

    Close account

    I have moved to Sturgis SD 57785. Please close the account and send the proceeds to: Jonathan Houk, 1900 Ellen St, Sturgis SD 57785, I sent the debit card to the Lincoln address 10 days ago.
    I was not a customer of BBVA for long enough to judge one way or the other; however, I believe it could have been a positive relationship.
    Thank you

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  •  
    W
    Reviewed By wanda2017 May 23, 2017

    Bank Malfunction

    This is one sad ass branch. I deposited cash in the machine on Monday. I was told to call a 1-800 number because the machine malfunctioned. They found my money the following day, and the money is still not applied to my account. Cash should be credited to the account immediately. I wouldn't refer nobody to this bank.

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    Yes 3 No 0
  •  
    J
    Reviewed By jillymcarter May 12, 2017

    WORST EXPERIENCE EVER... One Star is too high...

    I made a payment on a car loan on Tuesday, May 9th, 2017 over the phone & received a confirmation number. They couldn't verify the payment had been made even though I had a confirmation number. I talked to 10 different people in customer service & one person who was located in South America. They wouldn't provide a simple letter stating my account was up-to-date. They couldn't add a person to my account over the phone. They told me to e-mail them. I did and when I followed up they didn't even know the e-mail address that one of their employees had given me. It was a HORRIFIC experience. I've spend all week on the phone with them trying to get something done that should have been quick and easy. I'm taking my loan somewhere else.
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