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BBVA Compass Bank Locations in Your Area

BBVA Compass Bank has 669 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about BBVA Compass Bank

BBVA Compass Bank was established March 1964. That's more than 50 years ago! It holds assets of 85 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 14%. Lower is better!

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BBVA Compass Bank Branches Customer Reviews

(144 Reviews)
2 out of 5 stars
See all 144 customer reviews
  • M
    Reviewed By micmuffin Oct 18, 2016

    Worse Bank EVER

    I have had a bank account with them sunce December 2015. First offence was in June I lost my debit card and asked the banker at the Sunnyvale branch to send me a new card to my new address. She told me I had to get a letrer from my landlord saying I live there to change my address. So basicaly my boyfriend who owns his house would have to mail a letter to corporate to get my addressed changed, I smeell bullshit and went for a month without a debit card. Till one day I went to the San Carlos branch told her why I did not have a card and she said the girl just did not want to do it. Got a bew card. Since then all hell. My card that got canceled in June? Yeah got a charge in August from hertz in another state I have never been to. Then they have been constantly charging me 32$ overdraft fees and sending me letters why. I always have an extra $300 in my account then my bills needed and if I spend I replace it that day. Every letter says My bills are x amount of money and I am short x amount and my balance is x amount. What they say I am short is actually how much extra I have in my acvount. It has gotten ridiculous. I find out today that they had a lawsuit about that about 4 years ago. Now to top it off I cashed a 310$ check and after it got approved in two separate times I am still $100 short of what I should be. They won't do anythinf about it. Even though I have all my deposit slips I am still the one in the wrong to them. I am going to the BBVA branch by my work tomorrow and closing my account. I am done with their garbage.

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  • S
    Reviewed By sanchezllc Oct 2, 2016

    ATTENTION!! They committed FRAUD by trying to meet their selling quota. The worst branch.

    stopped to open a checking account. The banker FELICIA VASQUEZ filled up the information and when requesting to sign the documents I read that the Clear Benefit Package was included. I told her that I was not interested in having that package. She advised me that there is no way to open an account without having the Clear Benefit Package. I insisted because sounded illogical for me but again she told me that she could not open an account without accepting the benefit package. So I did open the account the way she told me. I went to the main branch (downtown) to verified the information provided and the banker told me what she said was INCORRECT, that any account can be open without accepting the benefit package. I also called your customer service line on 9/12/2016 and a representative by the name of Benjamin ID # 314091 helped me, he did provided good customer service, and he stated that what THE LOCAL BANKER TOLD ME WAS NOT TRUE.
    I have been banking with you since 2005 before the bank was BBVA Compass and I have seen how your customer service is worst and worst every time. Every different branch or individual tells you different things about the same concern. They are totally unprofessional, unreliable and unethical. Basically FELICIA VASQUEZ committed FRAUD by trying to meet her selling quota. That is completely unacceptable. I will never be BBVA Compass bank customer again!

    La empleada de BBVA Compass FELICIA VASQUEZ comete fraude al engañar a los usuarios diciendoles que tienen que aceptar beneficios obligatoriamente si desean abrir una cuenta nueva lo cual es MENTIRA. Los beneficios tienen un costo mensual aunque el primer mes sean "gratis". NO ES OBLIGACION ACEPTAR ESOS "BENEFICIOS" para abrir una cuenta de cheques. No le crean solo quiere vender.
    NUNCA SERE CLIENTE DE ESTE BANCO JAMAS!

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  • M
    Reviewed By manteca2020 Sep 23, 2016

    Great Customer Service and Friendly staff!

    The staff is very helpful and nice! Thank-you!

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