Bank of America Locations in Your Area
Bank of America has 4,273 branches nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has ATM locations, but we are not currently tracking them.
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Learn more about Bank of America
Bank of America was established October 1904. That's more than 100 years ago! It holds assets of 2.16 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 3%. Lower is better!
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Latest Customer Reviews
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Reviewed By PatriciaUsher May 26, 2020
Soon to be ex customer
Continue reading...This is absolutely ridiculous that there is no way to do even drive up banking . There are many people who do not do online Banking . As soon as this is over we will be removing all of our money out of this lousy Bank and I hope all the customers who have accounts do the same. Things are bad enough without make seniors suffer needlessly other Banks at least have drive up tellers .
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Reviewed By harryo May 14, 2020
All Branches Closed, No Humans to talk to
Continue reading...I am very disturbed that Bank of America feels so little for its customers that are continuing to do their banking every day even during the COVID-19. BOA closed every branch without any notification, even their recordings give no info or help. They now just want you to use the ATM's but what if you have a transaction that is a little more complicated or what if you are trying to deposit money for other people, your stuck and there is no one to talk to. I guess BOA wants to be an internet bank without internet conversation. After being a customer for most my life I feel that BOA has let me down big time. None of the other banks in Atlanta closed all their branches why did BOA? 1 star is too good for this rating.
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Reviewed By Bill_K Apr 23, 2020
Can't make a deposit
Continue reading...I know this virus thing has screwed up a lot of businesses but essential services are supposed to be supported.
I don't do electronic banking, don't have an ATM card and don't have a smart phone.
For my whole life I've done banking the old fashion way. Go to the bank, deposit my check at a teller window and keep enough cash back for the week.
The branch I normally go to is...was a full service bank with a drive through window.
But they are shut down now.
On the internet I can't find another that currently has a teller or drive through window.
Or at least it's not spelled out in the services list and can't get anyone to answer a phone at any location I tried.
Many have drive up ATMs. No matter what number I call I get more or less the same generic menu and seemingly no path to a real person that I can talk to. Can't find an email address anywhere that I can use to discuss this. Tried a Chat Room. After 15 min with him he basically helped me find the locator that I already used. when I asked him if they have teller services he had no idea. Seems like that have our money and are just letting the machines take care of everything.
gave them one star because they wouldn't accept 0Is this review helpful?
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Reviewed By Bill_K Apr 23, 2020
Can't make a deposit
Continue reading...I know this virus thing has screwed up a lot of businesses but essential services are supposed to be supported.
I don't do electronic banking, don't have an ATM card and don't have a smart phone.
For my whole life I've done banking the old fashion way. Go to the bank, deposit my check at a teller window and keep enough cash back for the week.
The branch I normally go to is...was a full service bank with a drive through window.
But they are shut down now.
On the internet I can't find another that currently has a teller or drive through window.
Or at least it's not spelled out in the services list and can't get anyone to answer a phone at any location I tried.
Many have drive up ATMs. No matter what number I call I get more or less the same generic menu and seemingly no path to a real person that I can talk to. Can't find an email address anywhere that I can use to discuss this. Tried a Chat Room. After 15 min with him he basically helped me find the locator that I already used. when I asked him if they have teller services he had no idea. Seems like that have our money and are just letting the machines take care of everything.
gave them one star because they wouldn't accept 0Is this review helpful? -
Reviewed By Djshayca Apr 22, 2019
Worst credit card and service EVER!
I paid off the credit card in full and they still want to charge interest after it was paid off..... willing to lose a customer over $3.59! Glad I closed my checking account with them!
Is this review helpful? -
Reviewed By Tanderson Feb 22, 2019
Terrible service
The phones never get answered. A check was to be overnighted to another location for enforsement on the 12 of Feb. Finally went by slow mail getting there on Feb 18. Still waiting for the check to come back and it is now Feb 22. Overall poor service from the Bank in many ways.
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Reviewed By RGG Jan 31, 2020
Will not close account
Continue reading...For 6 weeks now I have been trying to close my moms savings account after her passing. Keep in mind I am a joint owner of the account. Bank of America has sent all the legal paperwork to their internet cloud and the estate unit has closed the account but the bank is holding the money hostage and won't tell me why. You can bet I will be informing everyone I know how much this bank sucks.
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Reviewed By Abaldini Feb 7, 2019
Worse branch ever- Washington st- Woburn
I have 2 checking accounts, 1 savings and 2 credits cards with them. I went in to change old $100 bills for new bills because this bills are not accept outside of the USA. They couldnt change $1200 because they said they did not have the bills!!! Really??? They only changed 500.... unacceptable
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Reviewed By GPC Feb 20, 2018
The Worst
Continue reading...We have been with Bank of America for years our kids accounts were there, it is easy to transfer money and out etc. But they are just so terrible.
My wife open some accounts at Charles Schwab, so she wanted me to check the minimum balance on checking and savings. I called and was on hold for 25 minutes, called Charles Schwab and they picked up in 2.
The worst situation we ever had, I paid the mortgage payment five days too early. The algorithm in the system applied the payment to the principal and then logged the payment as late, this was in December of that year. In February we start getting notices we were behind on our payments, we called the bank and after a month of wrangling got it straightened out. July of that year, another algorithm was run and not only made the December payment late but the following six payments as well. The helpdesk was in a foreign country, people were nice but could not change anything in the system, they said the to call me back and never did. I contacted the OCC and reported them and finally met with the branch vice president who was kind enough to resolve the issue.
The people that work for Bank of America are always very professional and very nice, the people that run Bank of America must be borderline imbeciles. If you want to be treated terribly, annoyed constantly, and feel a bit insecure that your savings are resting with an organization with completely dysfunctional systems, Bank of America might be for you.Is this review helpful?
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Reviewed By Bigndcrazy Sep 25, 2015
Great grandmother gets the run-a-round
Continue reading...92 year old great grand mother has been trying to redeem a certificate of deposit for 6 months. She has visited three branches, made several phone calls, and endured much correspondence. Bank of America has refused her access to her CD. She is very fragile and at her whites end. Does anyone at Bank of America care?.....Well?
Is this review helpful? -
Reviewed By karetu Nov 15, 2014
Mostly Good
Minus - very low rate for cd and savings accounts. Plus - great service
Is this review helpful? -
Reviewed By astrobl510 Sep 21, 2014
Actually No Stars -- They Are Inheritance Thieves
Continue reading...I have been trying for over 1 year to sort out my father's estate. I keep getting the run around from the ira, cd and estates depts at b or a. I provide them with every document they ask for to close my parent's accounts and i am still waiting for the money. In fact, i requested that my father's trust account be closed and the funds split evenly between my brother and i as set forth in the text of his trust and the family trust.
All documents were sent to the bank multiple times. David [REDACDTED], a so-called supervisor with B of A and a complete moron, had the check issued in the name of my father's trust. Now i have a worthless cashier's check drawn on b of a that no bank including b of a will cash. Effectively they have converted an account i couldn't access to into a worthless piece of toilet paper that i can not cash. I have had numerous branches and even a bmo harris banker call them for a solution and they can't come up with a simple solution for me. I am supposed to try and re-open my father's trust (he is dead and i am not him) then i am supposed to have my brother come to illinois from pennsylvania to open a family trust account at b of a so i can cash their check and distribute the funds then close the account.
Apparently my brother is supposed to travel 1000 miles at his expense because they have to see him sign the documents in person. How dysfunctional is that? According to my father's trust and the family trust the money should go directly to us but no one at the bank can read. I am fed up. No one should consider putting their money in this bank or doing any other sort of business with them. The bank sucks and is full of rude, obnoxious, incompetent thieves. My parents must be rolling in their graves knowing that the little bit of money they saved hasn't been given to their children. No wonder they are paying exorbitant fines to the gov't. Apparently they need mine family's money to come up to scratch.
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Reviewed By Linda P. Mar 22, 2018
Great Teamwork
Continue reading...I have been dealing with the Greenville branch for approximately 5 years. My relationship with Bank of America is longer than that. The manager and mortgage loan representative are outstanding. They are knowledgeable as well as caring about their customer's issues. They really demonstrate what bank staff should be. The entire branch is very cordial, respectful and helpful. Their friendly manner and conscientiousness make it a great encounter whether it's by face-to-face email, text or calling. Let me extend my sincere appreciation for all the positive interactions during the many years. I highly recommend the Bank and this branch.
Is this review helpful? -
Reviewed By GPC Feb 20, 2018
The Worst
Continue reading...We have been with Bank of America for years our kids accounts were there, it is easy to transfer money and out etc. But they are just so terrible.
My wife open some accounts at Charles Schwab, so she wanted me to check the minimum balance on checking and savings. I called and was on hold for 25 minutes, called Charles Schwab and they picked up in 2.
The worst situation we ever had, I paid the mortgage payment five days too early. The algorithm in the system applied the payment to the principal and then logged the payment as late, this was in December of that year. In February we start getting notices we were behind on our payments, we called the bank and after a month of wrangling got it straightened out. July of that year, another algorithm was run and not only made the December payment late but the following six payments as well. The helpdesk was in a foreign country, people were nice but could not change anything in the system, they said the to call me back and never did. I contacted the OCC and reported them and finally met with the branch vice president who was kind enough to resolve the issue.
The people that work for Bank of America are always very professional and very nice, the people that run Bank of America must be borderline imbeciles. If you want to be treated terribly, annoyed constantly, and feel a bit insecure that your savings are resting with an organization with completely dysfunctional systems, Bank of America might be for you.Is this review helpful? -
Reviewed By jcs725rsd Nov 23, 2017
Bank of America - peremptory and condescending
Continue reading...If you are a hard-working middle class person with a good job applying for a mortgage you'd be best advised to shop around for another bank. I deeply regret not having read the signs early on in the mortgage process: if you aren't rich they give you a very hard time. Never have I been treated so contemptibly by a service organization such as this. I applied in early Spring of this year and did not get approval until the end of October. During that time I was routinely badgered for information well beyond what the application requires until there was nothing left to tell them but my underwear size. They dragged it out so long that from the time I sold my place to finally getting approval to buy my new place, there was a gap that left me homeless for two weeks. Their unreasonable delay caused complete havoc in my life and cost me thousands of dollars in hotel fees and more, that I should not have had to deal with. It was a disaster that was totally unnecessary and outrageous.
Is this review helpful?
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Reviewed By Bill_K Apr 23, 2020
Can't make a deposit
Continue reading...I know this virus thing has screwed up a lot of businesses but essential services are supposed to be supported.
I don't do electronic banking, don't have an ATM card and don't have a smart phone.
For my whole life I've done banking the old fashion way. Go to the bank, deposit my check at a teller window and keep enough cash back for the week.
The branch I normally go to is...was a full service bank with a drive through window.
But they are shut down now.
On the internet I can't find another that currently has a teller or drive through window.
Or at least it's not spelled out in the services list and can't get anyone to answer a phone at any location I tried.
Many have drive up ATMs. No matter what number I call I get more or less the same generic menu and seemingly no path to a real person that I can talk to. Can't find an email address anywhere that I can use to discuss this. Tried a Chat Room. After 15 min with him he basically helped me find the locator that I already used. when I asked him if they have teller services he had no idea. Seems like that have our money and are just letting the machines take care of everything.
gave them one star because they wouldn't accept 0Is this review helpful? -
Reviewed By reinbergs May 25, 2019
No service. Caught them LYING! Avoid..
Continue reading...No service. Caught them LYING! Avoid..
My ATM card was compromised so I drove over to
report it and get a temporary card to pay my
bills today. Skyline said the single rep was
tied up all day. They suggested I go to Bell
Tower shops or North Fort Myers, their only
other locations open on Saturday. Drove to
Bell Tower shops. There they said the single
rep was tied up. I asked them to call North
Ft. Myers. They went to back room came back
and said they set it up and my waiting period
there would be 20 min. Drove to North Ft. Myers.
They said nobody had called called them about me
and the waiting period would be 2 hrs. which was
past closing. One of the last two were obviously
giving me a bold faced lie. I wasted more than 2
hours driving to all these locations and near 60
miles. I want to sue them for any late fees and
credit problems incurred by their avoidance to
provide a temporary card. They all tell me they
are terribly backed up on Saturdays and I could
see the long lines. It is obvious that not only
local management but corporate management have
decided to deny service to customers by not having
adequate staff working as needed. I can report the
fraud online but not get a temporary card. Find a
bank that gives you service..Is this review helpful? -
Reviewed By Djshayca Apr 22, 2019
Worst credit card and service EVER!
I paid off the credit card in full and they still want to charge interest after it was paid off..... willing to lose a customer over $3.59! Glad I closed my checking account with them!
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Reviewed By Lisa b. Dec 28, 2012
Very bad
Continue reading...Tried to cash a check made out to me from Bank of America--the bank itself. They wanted to charge me a $5 fee to cash a $130 check even though i have three mortgages at B of A (never paid late). I was in a B of A branch with a B of A check. This mega corporation will nickel and dime regular people any way it can.
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Reviewed By tar4heel2 Oct 1, 2016
BofA the best example of bad banking
Continue reading...Where do I start with how bad BofA is? Basically, if I had to use BofA I would not have a bank account.
A while back, I financed a car with BofA and was late on a payment, not even 30 days late. When I went to make the payment at a branch the teller said I'd better go quickly and put the receipt on my dashboard because they've already SENT OUT THE TOW TRUCK TO PICK UP YOUR CAR! Sure enough, when I went back to my parking place at my work, it was gone!! And I had to pay the towing fees!
If someone writes you a check on a BofA account, and you take it to a branch to cash, they CHARGE YOU $5 to cash the check!!!! When I protested, they look at you with basically the attitude "F*** you". NEXT!!
One of my clients canceled his CC processing account with a volume of $2million a year and they didn't even call to try to stop the cancellation or to even find out why he was moving. In short, THEY DO NOT CARE!
BofA makes WF look like St. Theresa.
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Reviewed By nandhakumar Mar 8, 2016
Worst delivery options and no care to follow up
Continue reading...I have requested for a new card, as my old card got locked due to some fraudulent transaction. I was expecting a new card to be delivered in a week, which is how they advise. I was waiting for a card to be delivered. But I have not even received a card. Then I called them and found that there was a problem and so they decided to send me another new asap. They prefer to send in expedite and I was waiting for the card to arrive in 2 or 3 days max. I have not received the card yet on March 8, while I have requested for the card on Feb 18. When I checked with them, they said it reached your leasing office after looking up a tracking number. I was surprised, when they failed to give me a tracking number. Then I understood that when they send in expedite, then they would not receive the tracking number instantly. I totally agree with them. But the follow up they failed do, where they did not notify me about the tracking number which they received. I was wondering why is taking a long time and found that today it is sitting somewhere in my leasing office.
At least they should have cared to update the customer of the tracking number after they received. This did not give me a hope that things are handled secure.
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