B MyBankTracker Rating

Bank of America Locations in Your Area

Bank of America has 4,702 branches nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has ATM locations, but we are not currently tracking them.

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Learn more about Bank of America

Bank of America was established October 1904. That's more than 100 years ago! It holds assets of 1.68 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

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If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

Bank of America Branches Customer Reviews

(722 Reviews)
1 out of 5 stars
See all 722 customer reviews
    Reviewed By papabearhk Mar 24, 2017

    Very poor customer service

    Why does this staff seem unhappy to help their guests? We bank there on a daily basis and cannot seem to ever get what we ask for. Alyaa (hope I spelled her name right) is awesome. If she is not there, I will leave from now on. We may look for a new bank entirely. And the fact that my staff is afraid to go in there tells me that it isn't a singular issue, more of a lack of direction and/or caring. If there is anyone who reads these messages, and would like to hear the details of our frustration with this location, please please please please contact me and I will be specific as to why we are looking at new banking options.

    My email address is papabearhk@gmail.com

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    Reviewed By Goodbyeboa Mar 23, 2017

    Hate this bank

    Overall experiences for past 10yrs with them are terrible. Most of their representatives are either ignorant or rude, just horrifying experiences all the time. I'm calling to resolve problems that are caused by your banking systems but it always has to be my part struggling. Today I even had someone being sarcastic with my concerns and that totally blew me off. Not to mention all this time I have to spend to be transferred to other departments or whatever, being on hold waiting just forever. No one wants to feel unheard, ignored. Never had pleasure banking with bank of america. I'm going to close our accounts to avoid hassles. Also be careful with their hidden fees.

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    Reviewed By Post31 Feb 28, 2017

    Horrible Mortgage Experience

    We are under contract to sell our home for 4.5 months. Bank of America REFUSES to re send a pay off document which they NEVER did and the buyers will not close on the home. This is going on for 3 months. We are paying the mortgage on TWO HOMES for that time frame for no reason but BANK OF AMERICA's REFUSAL to assist in THEIR ERROR. Our attorney for the home closing is ready to sue them but we have no money left. He might let us pay it after the case is settled but we are losing the sale of the home, a cash buyer. Someone help me PLEASE or Bank of America is going to court this is no joke! Furious and under so much stress we're both physically and emotionally ill from this. Don't ever use them for a mortgage, you'll be sorry like us if you do. Our home was re mortgaged 2x since for lower rates but for a sale the pay off must show and they won't do anything to show what they never did!

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