B MyBankTracker Rating

Bank of America Locations in Your Area

Bank of America has 4,703 branches nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has ATM locations, but we are not currently tracking them.

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Learn more about Bank of America

Bank of America was established October 1904. That's more than 100 years ago! It holds assets of 1.68 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

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Bank of America Branches Customer Reviews

(724 Reviews)
1 out of 5 stars
See all 724 customer reviews
  •  
    F
    Reviewed By Frances May 13, 2017

    Not trustworthy

    1) On March 29, 2017, I personally went to a branch on in Redondo Beach, and asked to see my beneficiary data. I am working on a draft of my will, and I wanted to verify the information. They refused to show me my beneficiary information, and told me I could just submit another form instead. How could I verify that the information is correct?

    2) On the same day, I had deposited a check from a foreign bank
    That amount showed up on my statement as Counter Credit.
    (It's about the same sum as the amount I transfer to Savings in 3 below)

    3) On the same day, I opened a Savings account. I also have a checking account . When I received my statement my total balance has gone down by the amount I transferred. I called the bank immediately, and was told it would be on my next statement. I dont know why a transfer from checking to savings results in a decrease in my Total Balance.

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  •  
    D
    Reviewed By dansbooks May 5, 2017

    Bank of America Steals from Deceased Clients

    It's true--Bank of America steals money from the accounts of deceased clients. It is happening to my father's account right now. He passed away some months ago, with about $7,500 in his Bank of America checking account. In January 2017, I filed all required paperwork (I am his son and the executor of the estate) to have the funds disbursed. Bank of American has never responded. On three occasions, I met with bankers at B of A offices in person. All agreed I had done everything required and the funds should have been disbursed to me long ago. They have always been polite...and they have always made it clear that they will do nothing to help me. It seems they are afraid of repercussions to their jobs and careers if they try to have the funds released. I have heard that this is a Bank of America policy. They know it is not worth the cost to me to sue them for $7,500; besides, they can tie it up in court for years (they have a staff of attorneys, so there is no cost to them). Be warned: If a loved one dies, Bank of America will probably attempt to steal the money in their account, as they are doing to me, and there is nothing you can do about it.

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  •  
    P
    Reviewed By papabearhk Mar 24, 2017

    Very poor customer service

    Why does this staff seem unhappy to help their guests? We bank there on a daily basis and cannot seem to ever get what we ask for. Alyaa (hope I spelled her name right) is awesome. If she is not there, I will leave from now on. We may look for a new bank entirely. And the fact that my staff is afraid to go in there tells me that it isn't a singular issue, more of a lack of direction and/or caring. If there is anyone who reads these messages, and would like to hear the details of our frustration with this location, please please please please contact me and I will be specific as to why we are looking at new banking options.

    My email address is papabearhk@gmail.com

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