Bank of the Sierra Locations in Your Area
Bank of the Sierra has 41 branches in their local area. This traditional brick and mortar bank is a growing regional bank that can provide for many more customers, and most likely has ATM locations.
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Learn more about Bank of the Sierra
Bank of the Sierra was established January 1978. It holds assets of 3.22 billion US dollars. That makes it a regional bank that most likely covers their local population well. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 3%. Lower is better!
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Latest Customer Reviews
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Reviewed By kevinhowen Jul 6, 2016
Terrible Customer Service
Continue reading...Created a new Checking and Savings account with them. After 5 weeks of waiting for a Debit Card and nothing arriving, I had to call them 3 times over 2 days to find out that it was never sent due to some bug in the system. Of course I had not been notified via any method of this. Customer reps don't seem to know anything and have to re-ask every question of mine to either a supervisor, or message another department to find an answer. I even had several people say they would call me back with answers and never got a call.
Terrible experience, and I would recommend you steer clear of this financial institution. Perhaps if everything gets setup correctly the first time you will be OK, but if there is any sort of issue that requires the bank to investigate and rectify a situation, get ready for an uphill battle.
Is this review helpful? -
Reviewed By gdalere Jan 10, 2016
Great Bank
Continue reading...On 01/08/2016 I went into the Bank Of The Sierra Delano Branch, and I was pleased that employees greeted me as I came into the bank. When I went to go open my savings and checking account, employee did her job accurately, professionally, and courteously. I am so pleased on how they wanted me to be a customer of theirs. I am proud to be with Bank Of The Sierra.
Is this review helpful? -
Reviewed By Liv Jan 1, 2016
Bank of the Sierra in Farmersville CA 93223
Continue reading...My fiance was depositing money into my account from the outside ATM, he could not get confirmation that the money he deposited went through. The lady at the bank told him to go inside, the lady working at the bank ( Cindy ) took my bank card from him and told him I would have to go to the bank and pick up my ATM card.
The Lady at the bank ( Cindy ) called me up before I could even get down there and told me she was destroying my card, and all my transactions would now have to be done from inside the bank.
What kind of customer service is this??? The people there are so rude!!
I am disappointed that this bank has people like this working there.
This has been an inconvenience to me because I am planning a trip in two weeks and I don't have my ATM card. I will soon be switching banks to a much better one.Is this review helpful?
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Reviewed By kevinhowen Jul 6, 2016
Terrible Customer Service
Continue reading...Created a new Checking and Savings account with them. After 5 weeks of waiting for a Debit Card and nothing arriving, I had to call them 3 times over 2 days to find out that it was never sent due to some bug in the system. Of course I had not been notified via any method of this. Customer reps don't seem to know anything and have to re-ask every question of mine to either a supervisor, or message another department to find an answer. I even had several people say they would call me back with answers and never got a call.
Terrible experience, and I would recommend you steer clear of this financial institution. Perhaps if everything gets setup correctly the first time you will be OK, but if there is any sort of issue that requires the bank to investigate and rectify a situation, get ready for an uphill battle.
Is this review helpful? -
Reviewed By gdalere Jan 10, 2016
Great Bank
Continue reading...On 01/08/2016 I went into the Bank Of The Sierra Delano Branch, and I was pleased that employees greeted me as I came into the bank. When I went to go open my savings and checking account, employee did her job accurately, professionally, and courteously. I am so pleased on how they wanted me to be a customer of theirs. I am proud to be with Bank Of The Sierra.
Is this review helpful?
-
Reviewed By kevinhowen Jul 6, 2016
Terrible Customer Service
Continue reading...Created a new Checking and Savings account with them. After 5 weeks of waiting for a Debit Card and nothing arriving, I had to call them 3 times over 2 days to find out that it was never sent due to some bug in the system. Of course I had not been notified via any method of this. Customer reps don't seem to know anything and have to re-ask every question of mine to either a supervisor, or message another department to find an answer. I even had several people say they would call me back with answers and never got a call.
Terrible experience, and I would recommend you steer clear of this financial institution. Perhaps if everything gets setup correctly the first time you will be OK, but if there is any sort of issue that requires the bank to investigate and rectify a situation, get ready for an uphill battle.
Is this review helpful? -
Reviewed By gdalere Jan 10, 2016
Great Bank
Continue reading...On 01/08/2016 I went into the Bank Of The Sierra Delano Branch, and I was pleased that employees greeted me as I came into the bank. When I went to go open my savings and checking account, employee did her job accurately, professionally, and courteously. I am so pleased on how they wanted me to be a customer of theirs. I am proud to be with Bank Of The Sierra.
Is this review helpful?
-
Reviewed By gdalere Jan 10, 2016
Great Bank
Continue reading...On 01/08/2016 I went into the Bank Of The Sierra Delano Branch, and I was pleased that employees greeted me as I came into the bank. When I went to go open my savings and checking account, employee did her job accurately, professionally, and courteously. I am so pleased on how they wanted me to be a customer of theirs. I am proud to be with Bank Of The Sierra.
Is this review helpful? -
Reviewed By Liv Jan 1, 2016
Bank of the Sierra in Farmersville CA 93223
Continue reading...My fiance was depositing money into my account from the outside ATM, he could not get confirmation that the money he deposited went through. The lady at the bank told him to go inside, the lady working at the bank ( Cindy ) took my bank card from him and told him I would have to go to the bank and pick up my ATM card.
The Lady at the bank ( Cindy ) called me up before I could even get down there and told me she was destroying my card, and all my transactions would now have to be done from inside the bank.
What kind of customer service is this??? The people there are so rude!!
I am disappointed that this bank has people like this working there.
This has been an inconvenience to me because I am planning a trip in two weeks and I don't have my ATM card. I will soon be switching banks to a much better one.Is this review helpful? -
Reviewed By David M. Jan 5, 2012
Bank of Sierra is OK by me!
Continue reading...I opened this account a couple years ago when they accepted out-of-state applications and were paying over 4%. Even with the rate cut in half, it's still much better than most. As my primary account, I use it mostly online as intended so never had any issues with bank staff or customer service. Thier website does seem pretty dated, but not unlike several other community banks (M&T Bank and Provident NJ come to mind).
At first I thought the choice of ATM locations would be a problem but their Allpoint ATM network is in most (if not all) the Hess stations, Target stores, and 7-Elevens. Makes it much easier for me to find a FREE ATM than with any other bank. I can get reimbursed if I go outside the network, but why make Bank Sierra contribute to another bank's profit. If I need to transfer to an outside account, I use my other bank's website; Bank of Sierra doesn't charge me (the others would if the transfer was going the other way).
A couple times I thought of switching to a bank closer to home (the 3hr time zone difference is a bit annoying) with similar rules and/or better rates, but one thing makes me forget all that - this account works for me!
Good Job Bank of Sierra.
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