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Capital One Locations in Your Area

Capital One Bank has 762 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Capital One

Capital One Bank was established May 1933. That's more than 50 years ago! It holds assets of 279 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 10%. Lower is better!

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Capital One Branches Customer Reviews

(143 Reviews)
2 out of 5 stars
See all 143 customer reviews
  • G
    Reviewed By gkgkgk Sep 4, 2016

    Capital One

    Wow! Worse bank service ever! I have a credit card through them and they received our bill back and someone wrote on the envelope "return to sender address unknown." So, they never sent our credit card statement again. (hardly ever used account). Not aware I owed. I was on my credit karma account and noticed my rating went from 840 to 720 and researched and found that I had a past due bill. Never paid a bill late in my life. I called and customer service said it was my fault and I should know. UMmmm my wife pays the bills and didn't know I charged. They never sent another bill because someone in the UNITED STATES received our bill and instead of saying wrong delivery address they wrote return to sender address unknown. So now it's my fault and CAPITAL ONE didn't understand THE SITUATION. NO COMPASSION. I am going back to hometown banking. DO NOT USE A BANK THAT DOESN'T GET IT.

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  • W
    Reviewed By WestMD_not_DR Aug 7, 2016

    Closing all nearby branches

    They had been providing fewer and fewer services since they bought out Chevy Chase (the original bank my accounts were with). We had been told that "all of the services will stay the same, the only thing changing is the name". This did not prove to be true. Free checks for 50+ accounts disappeared, coin changers, Saturday hours....

    And now-instead of being my local bank, the closest two branches have closed, and the nearest branch is almost 30 miles away.

    I will be changing banks. I am reluctant to do this as I had a difficult time when I had to transition to the new chip card (which I was told I 'requested'). It was not a pleasant experience. As they had some interest in maintaining a good customer relationship, it wasn't completely miserable. I do not imagine that once I am leaving they will be interested in making the transition pleasant.

    I am curious as to how the grading system for this site works. I see that Capital One has a B+ rating, but they also have a two stars out of five rating. I did not see many positive reviews so it seems as if there might be some grade inflation involved.

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  • K
    Reviewed By kruemcke Aug 6, 2016

    Best bank ever

    I have nothing but good things to say about my Capital One Bank in Georgetown. They are friendly, greet me by name, and are very helpful in any transactions that I do.
    I am upset, that Capital One is closing branches and doing away with the human experience. This experience is what distinguishes Capital One from other branches. If they close all their branches, there will be no reason to use them.

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