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Capital One Locations in Your Area

Capital One Bank has 947 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Capital One

Capital One Bank was established May 1933. That's more than 50 years ago! It holds assets of 251 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 10%. Lower is better!

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Capital One Branches Customer Reviews

(146 Reviews)
2 out of 5 stars
See all 146 customer reviews
  • Y
    Reviewed By yaya Nov 27, 2016

    Abuse of customer

    They will not answer your calls and will not call you back! Heartless banks!
    CAPITAL ONE AND PROSPERITY BANK HOLDING HOSTAGE HARD WORKING SINGLE MOTHER AND DISABLED SONS $4,500.00

    This mother works very hard to support her family!! She deposited $4,500.00 Cashiers Check into the ATM night deposit so that she could have money to move herself and her disabled son. The Cashiers Check (which is to be just like CASH) well the Cashiers check was REJECTED BY THE ATM NIGHT DEPOSIT the mother noticed the next day it was gone out of the account. The mother went immediately to the branch of CAPITAL ONE BANK where the Cashiers Check was deposited and asked for her cashiers check they expressed to her that they are unable to give her the check and they will mail the check to the address on the account. The mother explained that she was going to be moving from that address that same day and would no longer be at the address and begged and pleaded with the bank that the money was all the money in the world she had to support herself and her son. The bank just snickered well you better change your address on the account because you are NOT getting the check today (November 2, 2016). The mother and son called immediately to customer service and changed the address on the account. However, CAPITAL ONE BANK still overnighted the Cashiers Check in the amount of $4,500.00 to a vacant address the WORST part is they sent it Fed Ex overnight with NO SIGNATURE REQUIRED. Therefore, the ONLY MONEY IN THE WORLD THIS MOTHER and DISABLED SON HAVE has now been LEFT AT THE DOOR OF A VACANT APARTMENT COMPLEX. Yes, as you can imagine the package was stolen. Prosperity Bank is refusing to cancel the cashiers check and give her the $4,500.00! Absolutely shameful! They know she has no way of obtaining the cashiers check! They know how badly she needs her money! PROSPERITY BANK AND CAPITAL ONE BANK DO NOT CARE ABOUT THEIR CUSTOMERS OR THIS MOTHER!! The hard working mother that has never asked for anything was now in a new city and has taken a new job and has NO FOOD for herself or her son. The mother and son sit for days at the bank begging and pleading for someone to help and cancel the check and give her the money she so desperately needs. She has deadlines to pay her bills she needs food. She has never received welfare and is not about to ask for anything she only wants her money so she can take care of her family. They have bills that are automatically taken out of the Capital One account each month. Those have been sent back unpaid YET CAPITAL ONE BANK has charged the account $35.00 for each transaction so now the account is negative over $600.00 and her bills have not been paid!! She has deadlines to pay her insurance premium she has deadlines to pay her rent. She has not received a paycheck yet on her new job!! SHE REALLY NEEDS AMERICAS HELP TODAY!! CAPITAL ONE AND PROSPERITY BANK STILL HAVE HER MONEY AND WILL NOT GIVE IT TO HER it has been 27 days since she has had her money!! The BANKS ARE TELLING HER IT WILL BE 90 DAYS BEFORE SHE GETS IT BACK!! THANK GOD for her friend who went and purchased them groceries. HOWEVER, those are running out! The phones have been shut off ALL THE WHILE CAPITAL ONE AND PROSPERITY BANK ARE HOLDING HER MONEY HOSTAGE while the family is suffering!! NOT A GREAT THANKSGIVING FOR THIS FAMILY!!! THE AMAZING PEOPLE OF AMERICA LETS HELP THIS HARD WORKING MOM IMMEDIATELY!! A GO FUND ME ACCOUNT HAS BEEN SET UP FOR THE FAMILY!! GO SHOW YOUR LOVE AND SUPPORT FOR THIS HURTING MOTHER TODAY!! THE DISABLED SON DOESNT EVEN HAVE A BED TO SLEEP ON HES SLEEPING ON A COUCH THE MONEY IS SO URGENTLY NEEDED FOR THIS FAMILY!!

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  • P
    Reviewed By Progers Nov 17, 2016

    Capital one is the worst banking institute ever

    Their ATM's have stolen my money 3 times and i had to wait to to receive the credit. On one claim they reversed the credit months later and just took it from my account out of no where.
    No letter was ever sent and the credit rep isnt available and hasn't called me back. These people are thieves. They can just take your money when ever they want.
    Absurd- save yourself, do not bank with them.

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  • T
    Reviewed By tmiddleton Oct 1, 2016

    Capital One Credit Card - Paying Under Minimum Results in Past Due Status and Locked Account

    I have a Capital One Credit Card with a $10,000 credit limit and have had the card for at least 15 years. I have never had a problem previously with payments, I do not use this card all the time but had some additional expenses related to a new house, tile work, that I charged to this card. I made a payment of $2500 in August, and then in September I made a payment of $100, but didn't realize this was less than the minimum payment of $161. They charged me a $25 late fee, set my status to past due, and locked my account so I couldn't use the card. The next payment was due Oct. 19. After one chat session the did credit the $25 back to me. But my account was still locked and Amazon declined a purchase. After another lengthy chat session, with a customer service agent, and then a supervisor, I was told they could not help me. I had asked to have the account reinstated. I also asked for the name and contact info for the VP Customer Service, and they told me they did not have that information. I printed the whole chat dialog, and plan to do my own research to find the information. They basically said they could not help me saying they didn't have the ability to reinstate my account. I don't believe them. The under minimum payment rule is just another way banks hurt and cheat consumers. Even though I had never missed a payment, and had just made a large payment previously, and still made a payment the next month, they locked my account. Of course they did not notify me, and the only way I found out is when a payment was declined. I plan to close this account and never do business with Capital One again. They really do not care about customers! I would not recommend anyone getting a credit card from Capital One.

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