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Chase Locations in Your Area

Chase Bank has 5,655 branches and 13,284 ATMs nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has a growing number of ATM locations in select regions.

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Learn more about Chase

Chase Bank was established December 1823. That's more than 150 years ago! It holds assets of 2.05 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

Looking for an alternative to Chase?

If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

Chase Branches Customer Reviews

(473 Reviews)
2 out of 5 stars
See all 473 customer reviews
  • S
    Reviewed By SuzanneG Sep 17, 2016

    Chase satisfies my banking needs and is no different than any other bank

    I have no problems banking with Chase. They have a functional mobile app, online banking, mobile deposits, and deposit-friendly ATMs. Most importantly, Chase is found in most parts of the US, so there's not a problem when I'm traveling and need a fee-free Chase ATM.

    I have yet to understand why people provide low ratings/reviews because Chase charged them an overdraft fee. This is the norm for ALL banks in the US. This isn't anything new. Big national banks, small local banks, and credit unions all charge various fees like this. Yes these fees can seem unfair at times, but if you make the decision to use a financial institution to hold your money, then both parties (you and the bank) are expected to the follow the agreed upon terms and conditions.

    Also, just a bit of advice for the ones that do not have direct deposit and/or can't financially maintain $1500 daily balance per month to avoid Chase's $12 monthly maintenance fee, I would suggest you find a local bank or credit union that typically has a free checking account with no minimum balance. You could also try an online bank if you do not regularly deposit cash. You may lose the convenience of having a Chase ATM or branch almost on every corner, but I'm sure will save more money in the long run by getting a totally free checking with a local bank or credit union.

    Overall, I hate to see people bash Chase because they can't seem to have a handle on their finances to avoid the many fees that are disclosed in writing upon opening your account, as well as publicly posted on Chase's website. This actually goes for pretty much all banks and financial institutions. Ultimately, it's all business... And yes, I have been charged overdraft fees in the past, and I also incurred those fees due to not properly tracking my finances and spending. Not once did I blame the bank for my lack of monitoring/planning. I now am simply more responsible and monitor my finances to prevent the banks from making money off of me.

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  • D
    Reviewed By deduril Sep 16, 2016

    screw chase

    Opened my mailbox today and was completely shocked. I been elite Chase credit card member for many years, had 3-4 credit cards and a checking account. Always payed my cards in full and always been a member in good standing. Today i found out Chase closed all of my accounts, reason stating - Too many request for credit ! I applied for few credit cards every 6 month just to build my credit history. MY current score is 710 by Experian. Chase closed my accounts just because i applied for few other credit cards ???????? I'm so disappointed by Chase and i hope they will make it right to me and revoke their decision. I been nothing but a good costumer.

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  • T
    Reviewed By Troy_Reynolds Sep 16, 2016

    Hollywood / Western Chase "Bank"

    TRIED to make a deposit at the ready teller while homeless lady who is living in there was screaming on her cell phone. Went to get help.

    HERLIN said he was busy and would come in a minute. He never came. Finally gave up as the machine started mangling my checks.

    Went to Herlin who said he was still busy...but wasn't actually doing anything.

    He looked at my check and he snickered: "Look at the condition of your check." I tried to explain that their machine did it.

    He waved me off to the new machine in the center of the room. It was really new, installed in March and I had no idea how to use it. I asked him to help me and he said he was busy, and stood by the door doing nothing.

    He finally came over and screamed at me when I pushed the wrong button. I told him that's why I said I needed your help. I can't see very well, and I don't know this new machine. It was different than any ready teller I had used at Hollywood or East Hollywood branch.

    I asked him what was wrong with the machines in the other area. "I don't know." he said like I was bothering him.

    He called over a lady, "Maybe YOU can help her and stomped off and stood back by the door.

    "Can I help you?" "Yeah I'd like to report him." "I'll talk to him." When I asked her what was wrong with the machines, she said, "They're not modernized."

    I called the branch when I got home. Herlin answered and pretended he couldn't hear me. I finally said screw you. THEN he could hear me.

    I called back and Herlin answered again and demanded I apologize to HIM. Called again. Herlin screamed at me some more at me to apologize or he wouldn't put me through to a manager. Called again. Same thing. Called again. Someone else answered and said the manager was on a conference call. I said I would call corporate. OH NONO I'll help you! What is the problem? I hung up.

    Called corporate made a complaint. Told them I would Yelp this. So here it is.

    DO NOT GO TO THIS BANK UNLESS YOU HAVE TO OR USE THE MACHINES OUTSIDE USE THE ONE INSIDE IF YOU HAVE TO DEPOSIT CHECKS.

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