B MyBankTracker Rating

Chase Locations in Your Area

Chase Bank has 5,655 branches and 13,284 ATMs nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has a growing number of ATM locations in select regions.

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Learn more about Chase

Chase Bank was established December 1823. That's more than 150 years ago! It holds assets of 2.14 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

Looking for an alternative to Chase?

If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

Chase Branches Customer Reviews

(503 Reviews)
2 out of 5 stars
See all 503 customer reviews
    Reviewed By marktuch May 25, 2017

    Worst service

    The worst bank I have ever dealt with. I had a business account with them and we moved to a new bank. Paid off our line of credit and have been battling them for a year to remove a lien from our company. Banker manager could care less and not helpful at all. Other people, I talked to wouldn't email back. This is why people hate these big banks.

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    Reviewed By silverio2006 May 18, 2017

    Don't Bank with this fools terrible bank

    If you have other choices don't bank with Chase they are terrible customer service call go overseas I believed it goes to Philippine's because of their accents they don't care about your concerns they will talk to you with a stone face they will find any reason to disapprove your fraudulent claim when your not even at fault and have proof. I'm closing the account and never again be a customer Chase Sucks!! balls I'm going back to Navy Federal credit union where customer service is great and call centers are in the U.S

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    Reviewed By Bistropazzo May 10, 2017

    Stay Away from La Jolla Branch on 7777 Girard Ave

    This branch, I guess all other Chase branches takes your money and makes you chase it.
    I opened a business and a personal account. They referred me to Paymentech for credit card processing. Paymentech promised me a programmed machine for $355. Got it 11 days later
    not programmed to our needs. Spent 7 hours talking to the tech people over the weekend. Unplugged it after 3 days and went back to Citi and First Data. They took the $355 out of my account. Tried to get my money from the branch. No help. Called the sales person no help for two weeks now. Still waiting. The manager at the branch wont help either. Chase Paymentech is their own company. Bad service all around. Take the money and run. The guy who signed me up won't even return my phone calls. The service ended after I signed the papers. Stay away.
    You will regret it.

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