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Citibank Locations in Your Area

Citibank has 785 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Citibank

Citibank was established June 1812. That's more than 200 years ago! It holds assets of 1.35 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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Citibank Branches Customer Reviews

(219 Reviews)
2 out of 5 stars
See all 219 customer reviews
  •  
    Reviewed By LMichelle M. Mar 14, 2017

    A horrible bank

    I chose Citibank long distance to aid with large deposits and investment income. So far from day one, this bank is horrible. They have poor office administration and not very efficient for long distance banking. its literally a nightmare for those outta state and using web banking. Stuck as we speak. What appeared to be a blessing looks like a curse. i do better using savings accts and prepaid cards.

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    B
    Reviewed By BMW7Series Mar 2, 2017

    Hours

    Now why would they close an hour earlier than Monday or Friday? Unacceptable. Not only do they close an hour earlier, but they close 10 minutes or so before the actual closing time. Jonathan is a nasty teller, no manners, always in a bad mood for no reason.

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    O
    Reviewed By outofreason Feb 20, 2017

    Extremly dissapointed

    I want to share my experience with Citi Commerce Solutions and their credit cards offered to those who request for one. I applied for a HD store credit card back in June and the Citibank offered me a credit card limit of 6k. After a half a year they actually do a soft request on your credit report to check if their back is covered and if the customer has the same risk '0' as it was when they accepted the application. On January 6 they did that to me and based on my "to that date" credit report they decided to lower my limit to 1k from 6k. "That's the bank right!". So I reacted by calling their customer service asking them why they did that?! Also I asked the agent to check if she can increase the limit back to 3k (at least) without pulling my credit report (common sense was to use whatever they've had from January 6) but I was wrong. Those employees are trained to act as robots (or as the "system" told them to act) and not use their brain, the agent pulled my credit report without my permission. I escalated the case to the ''Office of the President'' which sounds big but they can do very little. I've got a letter from them stating that after the investigation they've run their records indicate that I gave my permission to their agent to pull my credit report and there is no way I can hear/read/smell those evidence. So their understand/apologies and all those magic words is the best they can do. If I don't have any other questions/issues he, "The Office of the President agent", will have to terminate the discussion because I can guess there is a time frame they can spend on each problematic customer.They appreciate the opportunity to address my concerns" which doesn't mean it will be solved. Extremely disappointed in Citibank in particular and banks in general.

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