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Citibank Locations in Your Area

Citibank has 785 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Citibank

Citibank was established June 1812. That's more than 200 years ago! It holds assets of 1.36 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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Citibank Branches Customer Reviews

(217 Reviews)
2 out of 5 stars
See all 217 customer reviews
    Reviewed By outofreason Feb 20, 2017

    Extremly dissapointed

    I want to share my experience with Citi Commerce Solutions and their credit cards offered to those who request for one. I applied for a HD store credit card back in June and the Citibank offered me a credit card limit of 6k. After a half a year they actually do a soft request on your credit report to check if their back is covered and if the customer has the same risk '0' as it was when they accepted the application. On January 6 they did that to me and based on my "to that date" credit report they decided to lower my limit to 1k from 6k. "That's the bank right!". So I reacted by calling their customer service asking them why they did that?! Also I asked the agent to check if she can increase the limit back to 3k (at least) without pulling my credit report (common sense was to use whatever they've had from January 6) but I was wrong. Those employees are trained to act as robots (or as the "system" told them to act) and not use their brain, the agent pulled my credit report without my permission. I escalated the case to the ''Office of the President'' which sounds big but they can do very little. I've got a letter from them stating that after the investigation they've run their records indicate that I gave my permission to their agent to pull my credit report and there is no way I can hear/read/smell those evidence. So their understand/apologies and all those magic words is the best they can do. If I don't have any other questions/issues he, "The Office of the President agent", will have to terminate the discussion because I can guess there is a time frame they can spend on each problematic customer.They appreciate the opportunity to address my concerns" which doesn't mean it will be solved. Extremely disappointed in Citibank in particular and banks in general.

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    Reviewed By haroldpohl Feb 17, 2017

    Convenient, efficient

    My first attraction to the Citibank Marina Branch when I moved into the area was its location and appearance. When I went inside I found the staff well trained and efficient, as well as genuinely friendly. They have unerringly handled my accounts for several years now and it has worked extremely well in doing various types of bill paying, transferring funds, tax matters and all the usual banking operations. Most operations can be carried out very efficiently by using a comprehensive on-line banking system. In my opinion, this branch of one of the largest banks is doing a superior job of bringing the versatility of a large banking system to a friendly neighborhood branch.

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    Reviewed By susqtownshipguy Jan 26, 2017

    pathetic example of a bank

    worst bank ever. turns me down for a credit card due to debt income ratio but somehow opens up a $9600.00 credit limit card for someone using my name in NC and I live in PA. And they charged $7500.00 of stuff in like 2 days . After telling them it wasn't me the CSR laughed and said looks like somebody got $7500 worth of free stuff. worse yet it is on my credit report.
    Plus I have a Sears card with them with exorbitant interest rate. I missed one month payment and you would have thought end of world. they cut you off of the website so you cannot pay online and have to call and talk to people that cannot speak English correctly. Hopefully Trump will go after these banks that have call centers in foreign lands. and banks that rape people with high interest rates after a teaser rate of zero percent. Wouldn't recommend Citi Bank to anyone.

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