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Citibank Locations in Your Area

Citibank has 785 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Citibank

Citibank was established June 1812. That's more than 200 years ago! It holds assets of 1.37 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

Citibank Branches Customer Reviews

(210 Reviews)
2 out of 5 stars
See all 210 customer reviews
  • P
    Reviewed By PeterN04 Oct 13, 2016

    Incredible service !

    I went to the 577 Bay Street , Staten Island , New York branch and was assisted by Personal Banker Mary Gamboa . She was fully attentaive , gave me her time and knowledge to help me open an account . She went above and beyond, there are very few people who put their heart and all into what they do . I highly recommend her and this branch .
    Managers name is Michelle Montgomery .

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  • F
    Reviewed By faruque7 Oct 5, 2016

    Citibank does not care small customers

    I had CitiBank account for more than 15 years. I just closed my bank account including all of my citibank credit cards after having horrible experience over the last few years. In 2012-2013 (not sure specifically the year), citibank blocked transactions on my checking account sensing a fraudulan activity. I was making payments to another creditor and getting notification for dishonored payment . Citibank had my home phone number, cell phone number, my personal e-mail, and also citibank's own in-box messeging service. Unfortunately, citibank won't care that it's important to communicate with their customers, because they treat customers as 'customers' where as other bank treat customers as 'valued customers' or 'clients'. So they did their job and blocked and it is customers' headache to take the responsibility to communicate with them instead. As a result, that creditor closed my account and put a 'derogetory' flag on my credit report. Because of that, I paid thousands of dollars when bought my car, trying to refinance my houghe, etc... Today, I went to check my credit report and same thing I see. A negetive mark on my credit report for over limit on a citibank credit card. Again, not any sort of communications, same repeatation of 2013. This bank is number one to charge you the fee for the account, not to mention.

    So I called today and spoke to an agent of citibank and wanted to close my bank account and as well as all of my citibank credit cards. The agent without asking me the reason say 'OK, no problem'...I had to laugh.

    I don't even wanna suggest to citibank to hire trained and skilled employees and save billions instead of saving a few bucks an hour and hire untrained and 'don'tcare' type of agents.

    No wonder why citibak's rating here is 'ONE STAR'. But they don't even deserve it.

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  • B
    Reviewed By Beg78655 Sep 26, 2016

    Don' t waste your time with this company !

    I really wish I could give this horrible bank a 0 as their rating! I signed up for the Citibank simplicity card late July ... September is almost to an end and I have still not received this card !!!! The reason I signed up for their simplicity credit card is because they have one of the longest 0% interest rate on a balance transfer. Its been 2 months and I have not been able to transfer my balance because they can't get the damn card to my address for stupid reasons ! I've spoken to 5 of their representatives within this period to check status on my card ! First they said they had the wrong address, then they said I had to receive a letter first in order to request this card again. After not receiving it after a month i started to get really upset because bills were due ! I called again and they said they "don't know" why i haven't received it so they were going to resend it. I just called today the spoke to corporate and she said that the person I spoke to last CANCELLED it !! WHY?!! I have never in my entire life dealt with such idiotic people ! I will never recommend this bank to ANYONE ! Now its been 2 months and she says that i have to wait AGAIN to have it get sent and they "can't" expedite that . At the same time I applied for this card I also applied for the Chase Slate card and received that card in 5 days of signing up !! I can't believe this when comparing both banks ! Save your time and go with the Chase Slate card if you're looking for a card to transfer your balance.

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