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Commerce Bank Locations in Your Area

Commerce Bank has 191 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely has ATM locations.

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Learn more about Commerce Bank

Commerce Bank was established February 1984. It holds assets of 24.6 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 2%. Lower is better!

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Commerce Bank Branches Customer Reviews

(38 Reviews)
2 out of 5 stars
See all 38 customer reviews
  • T
    Reviewed By thisisajoke Aug 22, 2016

    This is a joke, right?

    We have never had an account with this bank, and now I know why... We recently purchased a vehicle and the loan is through Commerce Bank, having purchased other cars over the years I expected that I could log in online to make a payment. NOPE! Not possible. Is it 1994 or 2016? This is a joke, right? What bank in 2016 can't you make an online payment with? Your grandpa's bank, aka Commerce Bank. If you have an account with them you can make it through the ATM. Why the hell would you do that? Or you may call the 800 number and be charged $5 to not even speak with a person and make it with a non-Commerce debit card. I really just can't even. We will be looking to refinance with a different bank IMMEDIATELY, and this is only the first payment. It is laughable how ridiculous this is. I pay literally everything online, we don't get paper statements for anything anymore and haven't for years. I don't want to mail checks or go into a branch bank or even call an 800 number. I want to log in, spend 30 seconds paying the bill like I do the 10 other bills and get my life together. I have nothing good to say about this experience at all, and I would never open an account with a bank that is so antiquated and old fashioned. We didn't pick who the loan went through, obviously, but if they tell you it will be Commerce Bank and you care about being able to do things 2016 style, then tell them to keep looking for another lender. My grandpa would probably enjoy banking here, or my 70 year old dad, he still likes to write a check and send snail mail, so this bank is definitely for the blue hairs of the world, anyone else should run away like they are on fire and find somewhere else with technology and a website that fits the needs of 2016, this is not it.

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  • R
    Reviewed By rachelnicole13 Apr 20, 2016

    unreasonable slow-ass mail service!

    Okay so normally I haven't had a problem with Commerce, but I had my debit card information stolen on April 2nd. So I called on Monday, April 4th telling them what happened and that I need a brand new card sent to me. Shouldn't be a big deal. They told me they would have it sent and that it should get to me within 7-10 business days which I thought was a little ridiculous to begin with but I was like okay whatever. The following Friday, April 15th I check my mailbox for like the ten thousandth time that week, still no debit card... I call them and they tell me that it wasn't even shipped until April 8th even though I called them on the 4th! what the hell?!?! And then they told me that it wouldn't get to me until the middle of the following week. It is now Wednesday, April 20th and I STILL don't have my card!! I don't understand why or how it could possibly be taking THIS LONG!!! I'm a college student and haven't had access to my bank account this whole month and I'm about to run out of cash with no way to get more. So pretty much the only money I have is in my account and I can't use it! Seriously, they couldn't have made sure this got to me at least a little bit sooner??? SO PISSED OFF!!!!

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  • F
    Reviewed By Fiddler1985 Mar 11, 2016

    Let a Check Clear, Then Put a Stop Payment On It

    My ex husband wrote me a check for our tax return and I cashed it at Commerce Bank. Commerce Bank let the check clear my account and a week later, I find out that they let my ex husband put a stop pay on the check AFTER I had spent the $2000 check on bills I owed, which put me into a large negative balance and I was charged several NSF charges. The bank wouldn't work with me on the charges saying it wasn't their fault. Under this type of circumstance, when I was obviously being screwed by someone I know, ALL banks are encouraged to work with their customers when this type of thing happens. I spoke with the supervisor at the Battlefield St location and she wouldn't remove the fees. I've been a good standing customer of theirs for 12 YEARS and this is how I get treated!! I'm switching banks as soon as I receive the debit card in the mail for my new account at a different bank. Commerce has changed since they got a new CEO. Disappointed.

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