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Commerce Bank Locations in Your Area

Commerce Bank has 186 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely has ATM locations.

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Learn more about Commerce Bank

Commerce Bank was established February 1984. It holds assets of 24.6 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 2%. Lower is better!

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Commerce Bank Branches Customer Reviews

(40 Reviews)
2 out of 5 stars
See all 40 customer reviews
    Reviewed By disgustedwithCB Oct 3, 2016

    Identity theft risk doing business with Commerce

    I received a letter in the mail requesting my signature along with a K-9 form with my birth date and social security number PREFILLED. After numerous calls to Commerce for an explanation, all I get is transferred around. The checking account was opened in 1984 and they stated they have no signature card on file.
    Apparently the savings counselor is one of the "senior" members of the staff at the branch that committed this careless act. I find it hard to believe that in today's world of fraud and identity theft, the bank does not have safeguards in place and TRAINING to ever let this happen.

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    Reviewed By sumanatteti Sep 29, 2016

    Please stay away from this , if possible .. No Online payment and rely on mail service

    They were ages behind and couldn't think of anyone doing a business with out having the ability of making payment online . Several small businesses with less than 10 employees has this feature now and they rely on mail service . Bad thing is that we can't even set the auto payment online and instead mail the papers , again that may be rejected because of not having personal name on the Company's check !! Every month , they add 4.95 for phone payment and it is like a joke , ripping customers money with out providing any options ! Couldn't understand on how they feel about the terrible customer experience and observed the reviews on how several consumers are irritated as a result of poor payment options .

    I would go for Zero Star if possible !!

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    Reviewed By thisisajoke Aug 22, 2016

    This is a joke, right?

    We have never had an account with this bank, and now I know why... We recently purchased a vehicle and the loan is through Commerce Bank, having purchased other cars over the years I expected that I could log in online to make a payment. NOPE! Not possible. Is it 1994 or 2016? This is a joke, right? What bank in 2016 can't you make an online payment with? Your grandpa's bank, aka Commerce Bank. If you have an account with them you can make it through the ATM. Why the hell would you do that? Or you may call the 800 number and be charged $5 to not even speak with a person and make it with a non-Commerce debit card. I really just can't even. We will be looking to refinance with a different bank IMMEDIATELY, and this is only the first payment. It is laughable how ridiculous this is. I pay literally everything online, we don't get paper statements for anything anymore and haven't for years. I don't want to mail checks or go into a branch bank or even call an 800 number. I want to log in, spend 30 seconds paying the bill like I do the 10 other bills and get my life together. I have nothing good to say about this experience at all, and I would never open an account with a bank that is so antiquated and old fashioned. We didn't pick who the loan went through, obviously, but if they tell you it will be Commerce Bank and you care about being able to do things 2016 style, then tell them to keep looking for another lender. My grandpa would probably enjoy banking here, or my 70 year old dad, he still likes to write a check and send snail mail, so this bank is definitely for the blue hairs of the world, anyone else should run away like they are on fire and find somewhere else with technology and a website that fits the needs of 2016, this is not it.

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