B+ MyBankTracker Rating

Eastern Bank Locations in Your Area

Eastern Bank has 91 branches in their region. This traditional brick and mortar bank is a growing regional bank that can provide for many more customers, and most likely has ATM locations.

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Learn more about Eastern Bank

Eastern Bank was established October 1989. It holds assets of 10.3 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 2%. Lower is better!

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If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

Eastern Bank Branches Customer Reviews

(8 Reviews)
2 out of 5 stars
See all 8 customer reviews
    Reviewed By Tagay Mar 14, 2017

    Bad Customer Service

    I got phone call from central square Eastern Bank Employee.Before her phone call I was make deposit Valid Check Last Friday Which means
    03/10/17.So She was asking me about this check from where you get this check? Finally I was so mad. Cos first of all I was make deposited valid check
    Second all info on the check.Acordding to my knowledge she don't have to call for customer. Cos she's not Investigater or Detective Police to aske this question. Before she give phone call for customer she suppose to be contanct the campany cos already all info was on the check.If she don't get accurate Info, she has right to give phone call for customer.Totally I don't like her customer service.


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    Reviewed By Rgranto33 May 16, 2016

    Home equity scam

    Took them over 10 days to send bank checks. Had to pay late fees and and made extra payments to cover late bank checks. Was told I would be responsible for late fees on their bank checks. Very unprofessional. Plenty of banks in Lexington , go elsewhere

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    Reviewed By Msintuitive Apr 6, 2016

    Nightmare experience today

    Rude manager at Plymouth Main St branch.
    Talked over me, hung up on elderly brother who needed help w his banking, checks etc after he waited on hold for 25 min
    Betrayed customer privacy and rights to nursing home staff.
    Full story herehttp://www.complaintboard.com/eastern-bank-complaints-l32569.html

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