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Fifth Third Bank Locations in Your Area

Fifth Third Bank has 1,209 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about Fifth Third Bank

Fifth Third Bank was established December 1864. That's more than 150 years ago! It holds assets of 140 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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Fifth Third Bank Branches Customer Reviews

(193 Reviews)
1 out of 5 stars
See all 193 customer reviews
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    Reviewed By swayers Feb 16, 2017

    Worst Bank Ever!!!!

    Due to the horrible customer service and fees, I have tried to talk my wife into switching banks for years. Today, over $22 it happened. We wrote a personal check to a vendor who was doing work on our home, and when he took it to the branch to cash, they refused unless he paid a $22 fee or open an account. It took me 25 mins on the phone and dealing with a horrible branch manager to get it handled. I finally told them to charge me the fee and I would take it up with her boss.
    Recently, we had a wallet stolen and all of our credit cards were replaced and handled via a 3-5 min phone call, and in my hand the next day, except for 5/3rd. They required me to go to the branch and handle the replacement, only to tell me it would be 7-10 days before I would receive my card. Again, 20 minutes later and a less than customer focused branch manger, I received my card in 24rs. This is the reason that I have not used them for all of my banking or the new house I just purchased.
    It is sad how many businesses still do not understand customer service or relationships!

    BTW - not that it should matter, but the account in question holds over $100K

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    S
    Reviewed By sprint880324 Feb 16, 2017

    Long time customer extremely disappointed

    I have been a customer with 5/3 Bank for over 6 years and have become increasingly dissappointed with the bank's services. I attempted to file a dispute (at the advice of the external company) for an oversight in being charged monthly subscription charges twice for over a year, however this bank denied the dispute. I bank with other national banks and have never had this issue before; the vendor was more than willing to refund the payment. Additionally, it takes 3-5 days for payments to post to my account. Again, my other banks take 2 days, at most, to update my current available in my account. At this point I am limiting my transactions with 5/3 and contemplating closing my current accounts.

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    I
    Reviewed By Iamkay_44 Jan 26, 2017

    360 Access card a joke

    Decided to get direct deposit on this card well money was never posted and when I called I got the run around one person told me by 10a it wasn't there went into a branch they called the 360 department they said by 1 still no money so when I called again they said it takes up to 72 hours to post money WHAT???? I've been doing direct deposit for years I haven't never heard of a person got to wait 72 hours for you get your money as soon as my money post I'm closing my account ASAP

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