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Fifth Third Bank Locations in Your Area

Fifth Third Bank has 1,209 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about Fifth Third Bank

Fifth Third Bank was established December 1864. That's more than 150 years ago! It holds assets of 141 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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Fifth Third Bank Branches Customer Reviews

(190 Reviews)
1 out of 5 stars
See all 190 customer reviews
  •  
    C
    Reviewed By cmorrill Jan 3, 2017

    Nobody there cares...and if they treat my relationship this poorly, what should most expect?

    This is my first review of any vendor. Changing banks is difficult- I'm doing that right now based on how poor the Corporate team at 5/3 has become. They just don't care anymore. Consider- My business and personal accounts averaged $880,000 in balances for the year of 2015. In or around October of 2015 the bank removed me from Private Banking without explaining that they were doing it...changed the accounts I had with inferior products without an explanation...failed to renew my commercial loan and didn't attempt to complete it without my proactive efforts...mis-billed me on a furniture line for to the tune of a 5000% interest mistake...even at this time haven't owned up to the mistakes. I've switched to Huntington who was very interested in my banking relationship. 5/3 deserves to not just lose my business but receive a review that will hopefully cost them additional business. This is my attempt at that.

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  •  
    B
    Reviewed By belowme29 Nov 13, 2016

    Wish I could give them 0 stars

    This bank will pull the wool over your eyes quickly. I paid for a locked in drop in my interest rate, on my second mortgage, and that was good for about 6 months, and then the rate went up. With many attempts in person as well as calling their help(less) desk to get some answers - the same song and dance was given - I was late on a payment. However, looking at the account information that they provided - there is NO LATE PAYMENTS. Showing this to them, they can look at their computer screen, again they say that a late payment happened.

    I gave up, moved this second mortgage to Chase - and guess what - these people treat me like a client that is giving them money because I have a loan with them.

    STAY AWAY FROM 5/3 - unless you like to deal with pain on a daily basis.

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  •  
    C
    Reviewed By chadrmar Nov 9, 2016

    FEES, FEES, FEES!!!

    Fifth Third Bank has extremely antiquated technology and it's a way for them find ways to charge you fees. They require that you do online internet banking...during branch hours. What is the point of internet banking then?! They charged me fees because I was transferring funds and paying bills online after 7pm. What?!?!

    I spoke to operator Tracy(would not give operator ID)in the call center and Supervisor Vernetta(Operator ID VS1MOC3A). They would not waive the $38.82 fee under any circumstances...even though they acknowledged that it is not stated anywhere that online banking closes at 7pm ET.

    DO NOT USE THIS BANK!! Unless you enjoy fees. Fifth Third Bank was willing to lose my business for $38.82.

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