Fifth Third Bank Locations in Your Area

I went to a 5/3 bank in Mercer County Ky. With a check from a customer for $50.00, I was told there would be a fee for cashing the check. Which I agreed. Then she said she need my SS# to cash my check. I ask. would a second Identification work? she said no. they need my SS# in case something went wrong with the check. I had a debit card from my bank and another form of identification available. Is this what you call reasonable Identification? I was also charged $5.00 for the $50.00 check. Their website says a $4.00 minimum. AT 1% of the amount. Is this called Banking while Black?

In December a $25 charge on my account ran twice instead of once as it should have, ruining my finances for the next decade with the help of 53rd bank and their customer service.
I started the day with $45 dollars in my account, ran a charge for $25, then ran one for a few dollars of drinks and one for a $5 meal. Should have left me with around $12 right? Wrong. The $25 charge ran twice, which I would have expected to cause one overdraft putting my account at around negative $45, and I would have been bitter but could have paid that. Instead, at the end of the day, 53rd reordered my purchases from largest to smallest (which was my job to know it did, since it's in the fine print) causing the second $25 charge, the $5 charge, and the $3 charge to all be overdrafts, and leaving my account at whooping negative $130 dollars by the next morning all because of a charge I didn't make. Well I'm poor because of college, and I didn't have the funds to pay that off, so I called the dispute line immediately to explain what happened and that my account should actually still have about $6 in it, and they reversed a fee as a sign of good faith and told me they would freeze my account and investigate the double charge. An auto payment hit before my account was fixed, and to my astonishment it hit my account as though it was never blocked, incurred the $37 overdraft fee, then tried pulling the same money twice more that day incurring the fee twice more and causing the problem to snowball dramatically and quickly. I called customer service in a panic, and they only then deemed it necessary to explain that e-checks (when a company charges you using an account and routing number) cannot be blocked, and there is nothing I or the bank could do to stop anyone with that information from pulling from my account and incurring more fees, so for the next three months I was forced to helplessly watch my account get more and more negative while I was in the process of a move and a job change waiting to hear back about my dispute. Finally I got impatient and went in to a branch to inquire about my dispute, and found that ONE HAD NEVER BEEN OPENED AT ALL, AND MY ACCOUNT HAD BEEN SOLD TO COLLECTIONS WITHOUT MY HAVING BEEN CONTACTED. From here I demanded a dispute be opened and the collections agency agreed to wait for the dispute to process, and Fifth Third denied me on the grounds "the purchase matches past spending habits"... Well yeah, it's an exact duplicate of a purchase I DID make, of COURSE it matches past purchases, it matches one of them identically! At this point I had been reported to their e-check system and was unable to open a bank account at any bank I could find in the US. I still don't have one 6 months later because I can't pay bills to catch up on finances without a bank account; some places ONLY accept bank information for payment. My credit score had been destroyed by the written off account and all its fallout as well, and I was getting very desperate, so I sought out a manager and requested he send in a complaint addressing the fact that a dispute was never opened and my account was sold off while I thought the double charge was being researched. They replied by mail 2 weeks later, simply saying that my case was already reviewed and is still denied, leaving me with no indication they even addressed the new information to the case. Because of difficulties paying bills with no bank account and massive amounts of fees incurred both through 53rd and all parties who tried pulling from my 53rd account during that time, and due to the way 53rd bank handled the problem, that one-time double-charge has cost me thousands of dollars in damages already, and I still have not been able to resolve or pay the account, and still am not able to open one seemingly anywhere in the US to work on correcting my finances or even PAYING OFF THE AMOUNT 53rd sold to collections, as I have to request for friends to make payments for me out of their bank accounts and pay them back in cash to pay any bills that can't be paid in cash. (Quite a few these days).