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Huntington Locations in Your Area

Huntington Bank has 1,190 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about Huntington

Huntington Bank was established January 1866. That's more than 150 years ago! It holds assets of 99.6 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

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Huntington Branches Customer Reviews

(195 Reviews)
2 out of 5 stars
See all 195 customer reviews
  •  
    K
    Reviewed By Kellynn412 Mar 28, 2017

    Negative 5. Terrible

    Huntington Bank has the worst customer service I have ever dealt with. We are 10 yr customers. Recently there were unauthorized charges to our account. Immediately we called customer service, and dealt with the most unfriendly, seemingly inexperienced people in the industry. We were left to feel we have to figure this out on our own, and on top of everything couldn't even get them to give us the phone numbers of the companies that hit our accounts for 1811.10. That's ok Huntington.. we got em in 5 minutes on google. WORST MOST IMPOLITE, LAZY, AND CLUELESS BUNCH OF PEOPLE WEVE DEALT WITH IN ANY AREA OF OUR LIVES AS CONSUMERS. They are great, as long as you never need them, or ask any questions.

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    K
    Reviewed By klm Mar 28, 2017

    They are literally thieves.

    My family has all of their accounts at Huntington. For my children my wife has her name on their accounts just so there is a second person. Someone wrote fraudulent checks with my daughters name and deposited them into her account and then withdrew the money. Huntington closed my daughters account and then took the money for the bad checks out of my account. I thought banks don't pay out money until checks clear? Why should I be the one to pay when the bank messed up. Huntington is no different than the crook who wrote the stolen checks. Huntington stole from me, but they are allowed to do that because they are a big bank. On top of that I am charged $10 each for the stolen checks that bounced. They took over $800 out of my account without telling me and now my checks will bounce. Guess who will have to pay a fee for that? I'm done with banks. I'll keep my money under my mattress were I can protect it from the bank thieves. They have a fraud hot line for you to call 24/7. I called many times on the weekend trying to get them to close the account when the first bad check showed up, but was told on a recording to call during business hours. Never ever do business with these thieves. If you bank there your money isn't really yours unless you have it in your hands.

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  •  
    M
    Reviewed By mttahtinen Mar 26, 2017

    Huntington Bank ...if you love fees and poor customer service

    RE: Huntington Bank (Formerly First Merit) Mount Morris MI 48458/Branch
    Complaint: Fee Frenzy, Worst customer service ever
    I have been attempting to close this account since December, due to their fee frenzy. I was under the impression that I had moved all of my existing services to my current bank. Apparently, I didn't make the site correction, and the other just chose to up me for their annual subscription w/o my permission.

    I was under the impression this account was closed/ inactive; I had gone on my account web page and sent a message to close it. I get a bill in for over $150, and I go in and speak w/ them. Initially, the bank manager attempted to convince me these were legitimate charges. It is also apparent that Huntington's Bank policy is to honor every ACH/Debit request whether or not there is money in the account and then they get to charge you their exorbitant fees (multiple times if the request is resubmitted). Ultimately, I got the vendor on the phone, in the Managers office who agreed that the charge was not legitimate and it would be reversed. At this point, I attempted to close the account and was told by the manager that she couldn't until that charge was reversed. I wrote a check for the existing balanced and was told by the manager that the account was going to be marked no further debits or withdrawals from this account. That was last month. This month, over $40 in fees again. Apparently, another former vendor attempted to withdraw a subscription payment. I have no control over this. It seems that Huntington Bank policy is to accept any charge made against your account, regardless of whether there are funds or not, and charge you an overdraft fee.

    I called the 800 corporate numbers, online, and spoke with both a CSR-M and a CSR-V, both initially attempted to convince me this was acceptable, and when I told them what the local branch manager had done, I was told I don't know why she would do that When I asked if that means the manager is incompetentI was told to watch my tone and your problem is with First Merit Bank I am not certain, but how does one go about an error correction with a business that has been purchased? My experience, in business, usually indicates that when you purchase a business with assets - you also purchase their liabilities. Ultimately after both of these individuals realized that I wasn't accepting their flimsy responses, I was told, "Don't like it don't pay it ...we will turn you over to collection."

    I, of course, will pay this; rather than jeopardize my credit, but it is my intention to file this complaint with the MI banking regulation authority, better business bureau, and any site that allows reviews of business (especially financial sites). This is the poorest excuse for customer service, I have seen yet and they must get away with it. What alternative would a consumer have against them?

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