D+ MyBankTracker Rating

IBERIABANK Locations in Your Area

IBERIABANK has 204 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely uses an ATM network, but we are not aware of it.

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Learn more about IBERIABANK

IBERIABANK was established March 1887. That's more than 100 years ago! It holds assets of 21.9 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 13%. Lower is better!

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IBERIABANK Branches Customer Reviews

(31 Reviews)
2 out of 5 stars
See all 31 customer reviews
  •  
    S
    Reviewed By Silva1151713 Jul 20, 2017

    Inconciderant customer service.

    After working a stint in Baton Rouge I stopped for cash to fuel up my r/v to get home. The ATM machine was at the Iberia bank on airline highway in Baton Rouge. The machine took my card leaving me stranded without means to get home. Keep in mind my account is in good standing and I've been a customer for well over ten years. When I called the hotline At 6pm I was put on hold for a long period of time then disconnected. When I called back another person answered the phone and straight told me there was nothing they could do. Even after I told him I was out of town with no other means for paying for fuel to get home. Not once did anyone offer a service repair man to respond or anything else. Kind of pathetic In this world of technology. I'm sure assistance could have been offered or at least a flat out can't help you. I'm sure if the CEO had a problem the repair man would come out or been fired. I'm closing my account first thing tomorrow morning just for the rudeness of being put on hold then being hung up on. My time is more valuable than loyalty to any corporation who views people as a herd instead of individuals.

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  •  
    G
    Reviewed By GustavMix Jun 23, 2017

    Like the employees hate online banking

    It was a recommendation, but I will quit my accounts with Iberia Bank. Its the worst online banking I ever used.
    I really like the employees at our branch here in Cape Coral, but this online banking shows errors and errors. It was a ride to hell to get it going, and it brings me errors almost every day.
    Im really sick of it.
    I cannot recommend this bank to anyone who wants to use online banking.
    If you only do business at the branch you like, its okay. But I need a fast, good and WORKING online banking feature!
    Good bye Iberia Bank.

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  •  
    U
    Reviewed By UnhappyExCustomer May 22, 2017

    SCAM ALERT!

    I wish that I could give a - Star review:
    This bank runs an overdraft and addition fee scam. They will charge you $35.00 or more without any advance notice, emails or phone calls until your into your second charge time.
    They'll charge you overdraft fees even when you had specifically declined any overdraft features.
    Do yourself a HUGE favor and steer clear of Iberia Bank! There are so many other banks to choose from who do not practice unethical policies in order to scam their customers out of their hard earned money.
    You've been Warned!!!
    Sincerely
    Very Unhappy Ex-Customer

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