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IBERIABANK Locations in Your Area

IBERIABANK has 200 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely has ATM locations.

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Learn more about IBERIABANK

IBERIABANK was established March 1887. That's more than 100 years ago! It holds assets of 21.6 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 13%. Lower is better!

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IBERIABANK Branches Customer Reviews

(26 Reviews)
2 out of 5 stars
See all 26 customer reviews
    Reviewed By worktoohard4thisbs Dec 2, 2016

    Can I give Negative Star Review?

    We have banked with Iberia for about 15 years. Between our salaries and business we have a lot of money going through there. Finally closed the last account down today. We have always had an overdraft protection limit of $3,000. With the new rules there is no numerical value to what the overdraft protection limit is, if they chose to give you one. And that choice is made daily. Because I was planning on closing the account I have maintained a very low balance in case any pending posts come through or remaining checks. Low value checks were posted last night after 5 (too late to transfer any money) so the bank returned them this morning even though I put enough money in the account this morning to cover them. I also just deposited the check from selling our house in the other account that I had transferred from. Used to be a loyal bank, now it's not worth the paper the checks are wrote on.

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    Reviewed By Leylaamur Oct 10, 2016

    Madison, AL branch ill equipped to deal with international wire transfer

    As I receive money as my salary from a company overseas, I opened a bank account with Iberia in Madison, Alabama with Kimberly Hardee. However, Iberia Bank rejected both international transfers that my company attempted to send to me bank account, with the international wire department unable to access information on why the transfer was rejected. As I am also located overseas and calling is tough due to time difference, my main form of communication with Kimberly was via email and communication was shoddy, at best. I supplied all the information that my company and my company's bank had recorded in the transaction, however Iberia bank still wasn't willing to look into either of the transactions (i.e. whether or not the bank received the money, whether it was rejected, anything that could help me make an informed decision). Extremely inflexible and unhelpful. After the second month of this, I politely stated my concerns that my case was not being handled as it should be considering that Iberia is ultimately rejecting money without stating any reason why, meaning that the sender is having to eat extra international fees. And I asked if there was someone else I could speak to regarding this - no email response since. A poor excuse for a bank and a very low level of professionalism. Credit unions with a total of three branches are better equipped to receive incoming money internationally.

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    Reviewed By Salinna Aug 27, 2016

    No star if I could

    I went in deposit a personal check, at the counter it was fine and dandy . After I left the branch in Lafayette that the bank called me, they can't put the money in my account becuAse they have to sent it off . I was okay with , and then when i checked my account they have charged me 35 dollars fee for sending it for collection , which no one has informed me , I also have chase bank account , this issue never came up . I m a Canadian I work in Lafayette la 6 months and 6 months in Canada . Don't feel the need to cancel my account in either country . So took 3 weeks later I recieved the money missing another 65 dollars from the check I wrote . I was trying to find out where my 65 dollars went . They don't know why . Initially Iberia bank told me they think Canadian bank charged me , so I called my home bank they told me , they didn't take anything giving back exactly amount I wrote and then they were on the phone with Iberia bank rep . They told me they were not able to find out who the the Money and then they told me to go to my branch and I went there and sat with the manager , they just couldn't figure out where the money went . Told me there is nothing they can do . With a sorry note . So I wrote a check for 5000 US dollars got 4900. They had no idea where the missing money went . My Canadian home bank sent out 5000. So you know my gist . Chase I had no problem at all ! Go figure ! Terrible bank new Iberia ! Horrendous customer services

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