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KeyBank Locations in Your Area

KeyBank has 1,352 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about KeyBank

KeyBank was established December 1848. That's more than 150 years ago! It holds assets of 101 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 7%. Lower is better!

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KeyBank Branches Customer Reviews

(137 Reviews)
1 out of 5 stars
See all 137 customer reviews
    Reviewed By oooJASONooo Jan 31, 2017

    Hate the institution

    I love my home bank branch in Kent, WA. The folks that work there are extremely helpful. Every single in bank experience I've had was great, and they go out of their way to offer excellent service. Not 1 person at the Kent branch is below exceptional.
    That being said, I hate Key Bank. I really do not want to bank with them anymore. I will be closing my account shortly. Seriously, I DO NOT recommend Key Bank. Gah, I hate Key Bank.

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    Reviewed By Kkeroack Jan 21, 2017

    Unacceptable service

    I am a former First Niagara customer who was never mailed a welcome kit, which was just the start of this horrific journey with Key Bank. Here it is about 4 months later and I still have not received the welcome kit. Because of that, I had no idea my bank was even changing, never mind not knowing about my account being frozen on the weekend of the transition. I couldn't access my money for days and no one cares that I wasn't informed. I wrote to the corporate office a number of times (because you can't call them....seriously?) -'d it takes weeks for them to get back to me. Their first response was an apology with a $50 gift card offer, and that was almost 2 months ago and I haven't seen it yet! They wrote to me about 3 weeks after saying they would mail it to ask if my address changed because the fist card was returned. I told them it is the SAME address they print on my checks and charge me for! They came back with "oops, we were kissing a digit in your zip code". So here I am about a month and a half later and still no card. And I once again asked for my welcome kit. At this point they should be sending me more than $50 for all my inconvenience. Recently I deposited a very large check, now with First Niagara it would have cleared the next day. But no, Key Bank allowed me access to $100 right away (big deal) and another $5,000 the following Wednesday and then I can access the rest the following Wednesday. What in earth is that? Apparently it's their "policy" but it seems like they don't have enough money to just cash my check in full. So I once again wrote to corporate with no response. I work for a large company and I would NEVER treat my customers like this! This is unacceptable and I'm leaving his bank the first chance I get! I'm so disappointed that I have had to work harder at remaining a Key Bank customer, than they worked to try and keep me. Oh, by the way...I still have not record my welcome kit which was all I ever really wanted!

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    Reviewed By BnkHter Jan 18, 2017

    Key Bank Loses Yet Another One

    20 months depositing checks from the same account ended from a check deposited from a closed account by accident (a 90 year old sent the check from a closed account; then resent a good check 2 days later). I was accused of FRAUD and they closed my account.
    No Prison or Jail record, No police record whatsoever, No judge/jury/executioner...

    This could be a side affect from the MANY, MANY, MANY, etc mergers that banks CONTINUALLY (big time GREEEEEEED) need to gorge.

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