B+ MyBankTracker Rating

KeyBank Locations in Your Area

KeyBank has 1,352 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about KeyBank

KeyBank was established December 1848. That's more than 150 years ago! It holds assets of 132 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 7%. Lower is better!

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If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

KeyBank Branches Customer Reviews

(144 Reviews)
1 out of 5 stars
See all 144 customer reviews
  •  
    7
    Reviewed By 7209412978 May 20, 2017

    Biggest bunch of crooks and liars

    Right from the beginning I was lied to about opening my account there. I was told I would get 350.00$ bonus and free checking. I was told all I had to do was have direct deposit and use my card a few times a month. Lies !!!! The worst internet banking I have ever seen. I want to quit my job and just spend my days in front of a branch begging people to not open an account with this criminal organization close your account with them as fast as possible. Please please please do not due business with key bank. Absolute horrible experience all around. I can not wait till Monday so I can go in and close my account.

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  •  
    W
    Reviewed By WGLKRISH17 May 4, 2017

    Disappointed with the account opening experience

    I saw an offer for new customers and called customer care to check if it is available. They have asked my address and sent an offer code. I opened account online.
    But when I went to branch for verification of documents, they said the offer was not valid for the place where I am living.
    Being disappointed with that, I asked to close the account. Badluck, 25 dollars are deducted.
    So, I lost 25 dollars "just like that".
    A VERY BAD EXPERIENCE WITH KEY BANK

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  •  
    C
    Reviewed By chefal Apr 21, 2017

    Never use Keybank!

    We used First Niagra Bank and loved the people, product and services until it became Keybank. My wife's mother recently passed away and there was financial business to be done. Wow what a fiasco! Not only were they seemingly unable to take care of the business, they were extremely rude and had 0 customer service relation skills. Bottom line, she went across the street to Citizens bank and they were more than willing to do all the things Keybank could not get done. The real bottom line? For their lack of professionalism and inability to reconcile funds in her mothers passing, she opened accounts across the street at Citizens Bank. Not only was Citizens bank kind and courteous, they went above and beyond to assist while my wife is grieving the loss of her mother. Hey Keybank! do you know you just lost over 150K by being total idiots? I have no crystal ball, however, I do not see great things for Squirrel Hill Keybank in the future. I have spoken to many people that are removing their funds and going elsewhere. We have closed our savings accounts and once all bills are paid, the checking is to follow. My suggestion, go to Citizens!

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