Mutual of Omaha Bank

National Bank,

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MyBankTracker rating based on the following criteria that includes customer reviews, financial health, bank fees and other key factors compared to the other banks.
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About the Bank

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Mutual of Omaha Bank Fees

  • National Average
  • Monthly Inactivity $5 $6
  • Non-Sufficient Fund (Overdraft) $30 $30
  • Stop Payment item $30 $27
  • Return Deposit $30 $13
  • Domestic Wire Transfer (Outbound) $25 $22
  • Domestic Wire Transfer (Inbound) $5 $10
  • Non-Bank ATM $3.0 $1.0

Locations & Hours

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Latest Customer Reviews

    Reviewed By rockonep May 12, 2016

    Outrageous fees

    I've been with Mutual of Omaha Bank since they opened, and their fees have always bothered me. They have fees for everything, and those fees are higher than anyplace I have ever banked. For the prices they charged I would like to be able to speak with someone who could tell me something other than "that's out policy" when I call in. So not worth it.

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    Reviewed By ThomasM123 Mar 2, 2016

    Decent Product

    Overall, this bank is decently average. I use the online checking as I don't live near any branches. Customer service could use a boost, a few of the reps I have spoken to over the phone have been less than helpful or impolite.

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    Reviewed By MofO n. Jul 20, 2014

    Deception by Mutual of Omaha Bank - Mortgage Services

    We had severe home damage during a baseball-sized hailstorm and rain. I am so completely dissatisfied with the service (or should I say, lack thereof) from Mutual of Omaha Bank, that I feel others should be aware. Our particular situation will require several different contractors for repair. The only job that has been done (by [Redacted]) cannot be paid, due to the inept supervisors that I've spoken with at Mutual of Omaha Bank - Mortgage Services, in Lake Zurich, IL.

    Their policy simply does not work in this type of situation. We still have windows, drywall, insulation, flooring, and painting to be done before our home is put back together. Because of Mutual of Omaha Bank's inability to understand that this is not one job, and will require several different contractors to be paid, we are trying to come up with the money, on our own, that our insurance company has already given to them. I received a letter yesterday, stating that the remainder of the money will be available when "the job" is completed, even though I was told the second disbursement would be completed 2 days ago. I'd call that a blatant lie. We are expected to hold the roofing contractor hostage (as we have been) until Mutual of Omaha Bank can understand that the American Family Insurance money (that they are holding hostage) needs to be released in order to pay contractors?

    I'm well aware of issues with contractors. However, in this case, it's not the contractors who are causing issues. It's our mortgage company. It's truly been like trying to explain why sticking your fingers in a fan with metal blades is not a good idea, to a two-year-old. They just don't get it, even though it's been explained over a dozen times. Then add insult to injury by telling me over the phone that a second disbursement has been made, but it hasn't. It really shouldn't be this difficult, should it? Wish there were "negative" stars to rate with. Unacceptable behavior by a financial institution.

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