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Old National Bank Locations in Your Area

Old National Bank has 213 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely uses an ATM network, but we are not aware of it.

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Learn more about Old National Bank

Old National Bank was established August 1907. That's more than 100 years ago! It holds assets of 14.6 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 12%. Lower is better!

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Old National Bank Branches Customer Reviews

(31 Reviews)
1 out of 5 stars
See all 31 customer reviews
  •  
    H
    Reviewed By Hawk Jan 18, 2017

    Bad Customer Service

    My coworker and I opened an investment acct she called to have $ transferred from HSA to the investment and the whole processed took her about a minute. I called to do the same thing and the representative I got was HORRIBLE. She didn't seem to understand what I was trying to do and so my coworker got on the phone and told her what she had did and how she didn't have any issues. When I got back on the phone the representative continued to ask me to verify my info. After I had did all that the representative told me she wouldn't help me because my coworker was assisting me. I asked to speak to a supervisor and she put me on hold for about four minutes and the supervisor basically backed her up. I verified ss#, dob, address and last deposit but because my coworker helped me they said I had to come into the branch. How stupid and inconvenient if my employer offered another option I would transfer my $. I understand protecting my acct but use common sense I was transferring $ from one acct to another not withdrawing. I guess you can't teach stupid. She was more concerned about my coworker in the background then helping me.

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  •  
    B
    Reviewed By BClancer Jan 2, 2017

    Choose Another Bank

    Since Old National Bank has purchased Anchor Bank we have experience nothing but extreme displeasure with Old National. Its been over three months and we have not yet been able to log-in on line. The new staff at our locate branches have not been able to help. We cannot create a new login access, as your system states that our user ID is already taken, but the system will not recognize our password that was active for on-line banking with Anchor Bank. Our phone number is also not properly linked to our user ID in your system - so we cannot submit a request to change the password.
    We no longer receive envelopes to send in our monthly payments. When the statement shows a grace period until the 16th, and a payment is delivered in person at a branch location, we received a penalty.
    We no longer have control over when our Real Estate taxes are paid. For the past 27 years we always received the escrow check before the end of the year and we had the option of paying before the 31th of December to "double up" or wait until January to pay in the following year - to best address our current status for tax planning for personal income. Not only do we not have control over this process, we have no way to access your system to verify that the Tax payment was completed before the end of the year.
    The lack of personnel to answer phone questions on weekends and nights does not help our situation either. We currently have 4 accounts with Old National and we feel hostage to the bullying process that occurs when banks are bought out by out of state banks.

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  •  
    F
    Reviewed By frustratedONB Dec 30, 2016

    They can't seem to pay your taxes from your escrow

    Old National Bank sucks. As new customer, not by choice since AnchorBank sold out to them, their service is tremendously poor and Anchor was not stellar, but puts Old National to shame. They've lied to me numerous times on the phone regarding Property tax payments and I truly believe if I hadn't called to inquire then complain about them, I doubt my payment would have been sent. Correct that, hoping that it was sent. They called me back to verify that it was one day'd yesterday by UPS to my tax authority, but at this point I really don't believe that they did it based on the countless lies and contradictions from their customer service. If your a customer of this bank, I'd highly suggest you close your account and move your money elsewhere. I'm unfortunately suck with them till I payoff my mortgage, but I getting rid of them for my escrow account and setting aside my property tax payments each month because Old National can't be trusted.

    Update:It has been now 2 days since they said it was sent on one day delivery. My Village still has not received a payment from them. Called to complain again and asked for the UPS tracking number since that is how they claim to have sent it. Imagine that that they can't find it or provide it to me. This bank can't stop lying. I had two separate call center people, one being a supervisor, tell me that it was being sent Wednesday morning via UPS and one had to call me back and verified that it was a one day ship. When I called today, the customer service person stated again it was suppose to have been mailed Wednesday and will need to call me back. He called back he still had no answers to why they lie so much. Supposedly I'm to receive a call back tomorrow with that tracking number. I believe he'll call back but without the tracking number I'm afraid

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