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PNC Bank Locations in Your Area

PNC Bank has 2,669 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about PNC Bank

PNC Bank was established December 1803. That's more than 200 years ago! It holds assets of 356 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 9%. Lower is better!

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PNC Bank Branches Customer Reviews

(363 Reviews)
2 out of 5 stars
See all 363 customer reviews
    Reviewed By Inna Mar 23, 2017

    Great Staff, great service

    I am a PNC customer for over 10 years. This particular branch always exceeds my expectations: every staff member is friendly, patient, smart and experienced, with no gaps of knowledge; there is very limited waiting time, the service is quick and super professional. I wish all other branches & banks will follow this great example! Thanks for the excellent job!

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    Reviewed By Honestlyhonest Mar 16, 2017

    Poor customer service

    I recently had an issue with my debit card, as it was compromised. I was contacted by PNC's loss prevention department and questioned about the most recent transactions on my account. The customer care representative asked if I used my card for several transactions and I indicated that I did not. So I was told to go to the branch if and/or when the transactions posted. I went into the Penn Hills PNC branch to resolve the aforementioned issue. I was told to wait for a while as there was no one available at the time. Immediately after the woman at the front desk helped another customer she made an attempt to get someone to assist me. She asked one of the bank employees to assist me and I was told to "Just go online" to dispute the transactions. Not one person in that branch wanted to help me and to add insult to injury when I asked for instructions the representative in the branch asked "don't you have online banking?" Well, long story short, I was no assisted with the issue nor was I a happy customer.

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    Reviewed By anonmoose Mar 13, 2017

    Poor customer service

    I bank at this location frequently because I live nearby.

    Recently I went in to deposit money. I had a question about a recurring transaction fee.
    While I was waiting at the front counter, the computer went down. When I was redirected to the next teller, I decided instead that I would speak with a financial adviser, rather than wait.

    The advisor told me that he would get my number and call me when he had more time, as all bankers, and tellers were busy.

    I never received a phone call.

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