PNC Bank Locations in Your Area

I would not recommend PNC Bank to my worst enemy. I usually use my credit union account but because its only 1 near me and I cant get there before they close during the week and its crowded on Saturdays I decided to go to PNC which is on the corner by my job. I deposited a government life insurance payment check and was told there would be a 5 day hold. Went in on the 6th day to get cashiers checks from the account for my children but although the check had cleared and PNC had the money, they put a 10 day hold on it. WTF! Long story short instead of getting cashiers check on the 10th day I had my 22 & 23yr old son and daughter (both working adults) go in with me to open accounts and transfer $50k each to them. They were not allowed to open checking accounts b/c they didn't have a prior bank account. WTF?? They had to do PNC smart access card which is PNC pre-paid card crap which would be mailed in 5-10 days & until they came they had to go into the bank for any transactions and PNC charge a fee for going to the tellers. Whenever they went in to withdraw money they were asked to sign something giving PNC the right to 'invest" their money. They declined of course. Cards came with no money on them, you have to go online to move the money from the savings account to the "smart access card". Online banking set up was a nightmare. Called to get help and was told they had to send a PIN (5-7days) PIN came didn't work, locked us out of the system called and they said "oh they didn't need to send a PIN they needed to send a PASSWORD" (5-7days) no password instead-I KID YOU NOT- they sent my USERID WTF!!! I swear I am not lying!!. Furious I called they said they didn't see a request for the password. WOW! finally about a week later we got the password and had to call to get the unblocked and was finally able to set up online banking. Mind you its almost 2 months since opening the accounts, meanwhile have to pay fees for every in-bank transaction. One would think they would've waived the fees since it was their fault we couldn't access online. NOPE..Oh and transferring money online from one PNC account to another PNC account takes 3days!! WTF!! That's not all. LAST STRAW was when I was going on vacation so I went in to get $5,000 they tried to make me get a cashiers check, I declined I wanted cash. I sat there for an hour for them to finally give it to me and told me that if I needed to get that much cash again I need to give them 3 days notice. $5,000 WHAT!! This wasn't at one of their locations inside the grocery store, this was one of their branches in Silver Spring MD. A busy business district with shopping stores and 2 movie theaters. They operate like a bank that is about to go under. Needless to say myself and my children have closed those accounts. We strictly use credit union only. This experience made me never want to go to another commercial bank. i am giving 1 star because there's no option for 0 stars. STAY AWAY FROM PNC!!!