B+ MyBankTracker
Rating
MyBankTracker rating based on the following criteria that includes customer reviews, financial health, bank fees and other key factors compared to the other banks.
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About the Bank

Rabobank Group is a full-range financial services provider founded on cooperative principles. We are a global leader in Food and Agri financing and in sustainability-oriented banking. The Group comprises 153 independent local Dutch Rabobanks, a central organisation (Rabobank Nederland), and a large number of specialised international offices and subsidiaries. Food & Agribusiness is the international prime focus of the Rabobank Group.

Rabobank Fees

  • National Average
  • Monthly Inactivity $2 $6
  • Non-Sufficient Fund (Overdraft) $30 $30
  • Stop Payment item $25 $27
  • Return Deposit $10 $13
  • Domestic Wire Transfer (Outbound) $25 $22
  • Domestic Wire Transfer (Inbound) $15 $10
  • Non-Bank ATM $2 $1

Locations & Hours

map of local branches and ATMs
Branches
107

We found bank branches & ATMs within miles of .

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Latest Customer Reviews

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  •  
    Reviewed By riskinet Aug 4, 2016

    Changing banks as soon as possible

    After over 20 years at my current branch, (I stuck with them when they switched from Mid State Bank), I have had it with Rabobank. The final straw happened today, when I made a cash deposit with a pre-printed deposit slip from my checkbook, with my account number, and the teller deposited it to a different numbered account entirely. I checked online for my balance, and my deposit had not cleared. So I checked the deposit receipt. Not my account. I don't see how this is even possible?! So I get to go in again and try to straighten this new mess out. This isn't the first time they have screwed up my account, but it will be the last.

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  •  
    Reviewed By ChurchMouse Jun 27, 2016

    N.O.D. NIGHTMARE

    I was struggling. I got behind. I contacted the bank to try and work it out. I ended up dealing with someone who was an absolute brick wall.

    This person put me through nearly two years of unreturned phone calls, undelivered documents, and requests for more, more, more information. Assured me no Notice of Default would be filed - and the next week I got one in the mail. I had to hire an attorney - and in the end even that didn't help.

    Oh, did I mention the person went on leave for several months and my file sat untouched on that person's desk the whole time? Rabobank didn't reassign my file to another employee.

    Horrible experience. I probably would have lost my house anyway, but Rabobank made it about as bad as it possibly could have been.

    The only good news was I was able to sell the house and pay them off, so they're out of my life forever.

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  •  
    Reviewed By shadow117 Apr 13, 2016

    Where the customer comes Last

    Ever since Rabobank took over in Chico, they've gotten worse and worse. Cut the hours, closed the most convenient central location to use, half their employees quit because they wouldn't put up with it, now every few months is a new notice of fee increases. Their website is the slowest site I've ever been on in my life, and the functions are not user friendly.
    They WILL NOT reverse any overdraft or service fees, they do not care and the length of time you have been a customer is irrelevant. The flat policy is unless you can prove their was an error on their part you will pay the $35 overdraft.
    Here's the best part, their system pulls ACH first then checks, so even if there was enough money to cover the check if the ACH you forgot was coming out that day (yes this happened to me) happens to overdraw your account you get 2 overdraft fees first for the ACH then for the check. And yes you have to pay them both.
    This bank SUCKS! Do not bank here

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  •  
    Reviewed By shadow117 Apr 13, 2016

    Where the customer comes Last

    Ever since Rabobank took over in Chico, they've gotten worse and worse. Cut the hours, closed the most convenient central location to use, half their employees quit because they wouldn't put up with it, now every few months is a new notice of fee increases. Their website is the slowest site I've ever been on in my life, and the functions are not user friendly.
    They WILL NOT reverse any overdraft or service fees, they do not care and the length of time you have been a customer is irrelevant. The flat policy is unless you can prove their was an error on their part you will pay the $35 overdraft.
    Here's the best part, their system pulls ACH first then checks, so even if there was enough money to cover the check if the ACH you forgot was coming out that day (yes this happened to me) happens to overdraw your account you get 2 overdraft fees first for the ACH then for the check. And yes you have to pay them both.
    This bank SUCKS! Do not bank here

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  •  
    Reviewed By DRMBASLO Jan 30, 2016

    Too much change

    Been banking at this branch for over 20 years, back to when it was Mid State Bank. Unfortunately all the changes have made is to unfriendly and really difficult to bank with. Now they will not even allow me to cash my sons pay check for him in spite of him having an account there and me having multiple accounts there. It is the little things that make a difference and Rabobank seems to have forgotten this. It was the small town banking that made me stay there, now they are no different then BofA of Wells Fargo, both of which are more convenient. It looks like I will likly move my banking now, sad but really no reason to stay. In my mind, they have lost their competitive advantage and have forgotten about their customer.

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  •  
    Reviewed By Paradisiangirl May 13, 2015

    The place where the customer is wrong

    If you're looking at bank reviews you're likely a careful person looking for a good bank and who likewise is an excellent bank customer.

    If an issue or a problem ever were to come up on your account, you would expect your bank to work with you, listen, and give you the benefit of the doubt.

    Although I am not by any means rich I would consider myself to be a good bank customer. I was loyal to Rabobank after it bought out my former Butte Community Bank for upwards of ten years. I never had an overdraft and I made regular deposits.

    When I attempted to change to another bank because I had moved away, I was told by Rabobank to zero my account. In the process they charged me a fee and began charging overdraft fees without my knowledge. When I became aware I explained my situation to the bank manager.

    The bank manager referred me to two other individuals before she finally consented to speaking with me and proceeded to tell me that I was not a responsible customer and that she would do absolutely nothing to adjust the fees.

    Attempts at complaining online and to corporate offices were to no avail.

    I cannot convey my disappointment at the lack of customer service provided by Rabobank. I did make an error in not checking my account balance daily but my greater error was trusting a bank that didn't trust me and Is only interested in its bottom line. My review of this bank is to avoid it if you possibly can.

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  •  
    Reviewed By Susan Aug 13, 2013

    Staff are good but Financial Officers need some Educating

    We use to be with Butte Community Bank for 5 years, which was awesome, when the change came and Rabo Bank took over Butte Community, there were signs that this was not good, firstly as a bank, there should be some professionalism and knowledge coming from the Financial Service Officer or one whom controls a great deal of files and paper work that needs to be checked and sent to the appropriate place, well this one at Paradise CA needs much more training or needs to go back to school. The staff are absolutely wonderful and greet me at the door as i enter, but as for the Financial Officer, she forgets to call us back, does not notify us when other papers have to filled out or if any thing was missing, (we called the bank as to why it was taking 3 weeks to find out if our Secured Credit was approved considering it was our own money that we gave as security) does not know what most of the policies are and has to check with head office and then call us back,
    Incompetent, that's the problem. Other than that The Bank itself and the staff are great. Now I'm at a gateway trying to decide which other bank would be better suited for us, because i am fed up with having to answer to an uneducated Financial Officer. I want some one who is knowledgeable and can give me an answer there and then not days or weeks later.

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  •  
    Reviewed By Robin R. Nov 7, 2012

    I love Rabobank!!

    I joined Rabobank about 8 years ago when my bank of 20 + years (WA Mutual and its predecessors) refused to give me a credit card--I didn't have bad credit, just no credit rating. Rabobank was willing to give me a 'starter' card. And lo and behold, I discovered this wonderful bank with a fascinating history and a global presence and moves with social and environmental consciousness. Everyone at my branch (Santa Cruz CA) is warm and personable and the bank has a family feeling to it. Any problems I have (mostly on my end) have been dealt with graciously and with good humor. I like this bank so much that when I moved to WA state, which has no Rabobank presence, I stayed with the bank, in spite of having to go through the hassle of mailing checks and so on. How many people can actually say "I love my bank."

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  •  
    Reviewed By nancy f. Jan 7, 2014

    Extremely helpful and courteous.

    I had a question regarding historic records. The question was understood clearly, process and procedures necessary to accomplish the task were related to me quickly and in detail.

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  •  
    Reviewed By Sharon J. Jun 1, 2015

    This new system is all SCREWED

    Once I get into the system, there is no way to get into my account!! I hate this new system. I just get used to their new system and then they go and screw it up again! This time it IS a total disaster. I enter the same information to get into my account after signing in and all of sudden it is no good!! I am going to change banks!!!

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  •  
    Reviewed By Susan Aug 13, 2013

    Staff are good but Financial Officers need some Educating

    We use to be with Butte Community Bank for 5 years, which was awesome, when the change came and Rabo Bank took over Butte Community, there were signs that this was not good, firstly as a bank, there should be some professionalism and knowledge coming from the Financial Service Officer or one whom controls a great deal of files and paper work that needs to be checked and sent to the appropriate place, well this one at Paradise CA needs much more training or needs to go back to school. The staff are absolutely wonderful and greet me at the door as i enter, but as for the Financial Officer, she forgets to call us back, does not notify us when other papers have to filled out or if any thing was missing, (we called the bank as to why it was taking 3 weeks to find out if our Secured Credit was approved considering it was our own money that we gave as security) does not know what most of the policies are and has to check with head office and then call us back,
    Incompetent, that's the problem. Other than that The Bank itself and the staff are great. Now I'm at a gateway trying to decide which other bank would be better suited for us, because i am fed up with having to answer to an uneducated Financial Officer. I want some one who is knowledgeable and can give me an answer there and then not days or weeks later.

    Continue reading...
    Thank you for your feedback Is this review helpful?