Sandy Spring Bank Locations in Your Area
Sandy Spring Bank has 67 branches in their region. This traditional brick and mortar bank is a growing regional bank that can provide for many more customers, and most likely has ATM locations.
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Learn more about Sandy Spring Bank
Sandy Spring Bank was established December 1899. That's more than 100 years ago! It holds assets of 12.7 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!
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Latest Customer Reviews
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Reviewed By Willent Dec 8, 2017
Didn't have time to let me close my account
Continue reading...Had an issue with customer service and asked to close my account. The manager just said that she did not have time as she was working in the back vault. The teller couldn't help either.
You would believe that someone would have said, we do not want you to close your account would you mind waiting for a few minutes in my office and I will be back to help you shortly.Nope! They went on their way and I was left standing.
Is this review helpful? -
Reviewed By cbeall Apr 27, 2016
Worst place to bank!
Continue reading...This is the worst place to bank. Some of the staff and a branch manger need to know what they are talking about. One person tells you one thing and the branch manger tells you something else. Was told my line of credit ok and given stamped checks by the manger. Went and wrote a check and it bounced. To find out it was closed. Called upper management. The person who called me back talked like was all my fault. Can't wait to get my loan paid and get away from this bank. Will never deal with them again!
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Reviewed By Theresa_h Sep 1, 2015
Friendly staff
I bank with the Gaithersburg branch. They are very nice and willing to go out of their way to help the customer.
Is this review helpful?
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Reviewed By cbeall Apr 27, 2016
Worst place to bank!
Continue reading...This is the worst place to bank. Some of the staff and a branch manger need to know what they are talking about. One person tells you one thing and the branch manger tells you something else. Was told my line of credit ok and given stamped checks by the manger. Went and wrote a check and it bounced. To find out it was closed. Called upper management. The person who called me back talked like was all my fault. Can't wait to get my loan paid and get away from this bank. Will never deal with them again!
Is this review helpful? -
Reviewed By Bueller? Mar 28, 2014
Best Bank at City Walk in Sandy Springs --incompetent staff!
Continue reading...The Best Bank at Hammond Drive-City Walk shopping center has an incompetent staff. Incorrect information is the norm. The staff is also unable to perform even the most basic functions such as ordering checks and debit cards. I had to go to another branch, twice, to get my checks and debit card ordered correctly.
For months, when my account was new, I was told that my government paychecks would not clear and funds not be available for 5 days because my deposit was over $1500 (by $83). After months of being inconvenienced I was told by a teller that was only temporarily assigned to this branch that government checks are always exempt of this policy and that my check would be clear within 24 hours.
I asked him why he was the only person on staff that knew this. He was obviously embarrassed and simply shrugged his shoulders.
Even upper management is incompetent. After struggling with the personnel at this branch for months I called 2 regional managers a total of 4 times. No response.
Best Bank? Umm, no. Slow-learner/unprofessional Bank -- yes.
Is this review helpful? -
Reviewed By JT B. May 1, 2010
Excellent daily; Weak mortgages
Continue reading...Found daily banking experiences excellent. Folks at Urbana branch were always friendly and helpful. No, repeat NO, charges on daily banking activities; even got interest on checking accounts (small but much better than fees).
Regarding mortgages, weak experience. Bought a townhouse last year for investment purposes. Talked with SS about the mortgage. They wanted a larger down payment and a larger interest rate. Found they would not budge on those inordinate values compared with other banks. Naturally, I got the mortgage from another bank. Since I do not establish a new mortgage often, this negative aspect is only a small portion of the overall, in my opinion.
cordially..................................jtb
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Reviewed By lukie May 24, 2013
Frustrating!
Continue reading...I did a refinance on May 3rd and was given a note. The note said my 1st payment was due on the 1st of June. I was given a loan number and told that I would hear from Sandy Spring Bank approx 7 days before the 1st pmt was due. Well I have not heard from them as of the 24th and when I called to find out why I gave them the loan number I was given. They could not find it and I was told it was incorrect. When I asked for the correct number I was told that it couldn't be given out over the phone. This was after I had given my social security number, address, mother's maiden name, and birth date. I then said text or mail the number to me because I do not want to make a payment to an account number that is incorrect (especially the first payment). The response was "I'll make a request for it to be mailed to you" This is a bank that I am trying to make a payment to and I'm getting red tape after being given a wrong account number at settlement. Today is the 24th of May (21 days after settlement and I have not heard one word from Sandy Spring Bank). It was the same thing in obtaining the loan. I would rush to fill out forms and they would sit on them for weeks and when I would hear from them it was "these must be returned within 48 hrs" I certainly would not give them a B for efficiency.
Is this review helpful? -
Reviewed By JT B. May 1, 2010
Excellent daily; Weak mortgages
Continue reading...Found daily banking experiences excellent. Folks at Urbana branch were always friendly and helpful. No, repeat NO, charges on daily banking activities; even got interest on checking accounts (small but much better than fees).
Regarding mortgages, weak experience. Bought a townhouse last year for investment purposes. Talked with SS about the mortgage. They wanted a larger down payment and a larger interest rate. Found they would not budge on those inordinate values compared with other banks. Naturally, I got the mortgage from another bank. Since I do not establish a new mortgage often, this negative aspect is only a small portion of the overall, in my opinion.
cordially..................................jtb
Is this review helpful?
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Reviewed By cbeall Apr 27, 2016
Worst place to bank!
Continue reading...This is the worst place to bank. Some of the staff and a branch manger need to know what they are talking about. One person tells you one thing and the branch manger tells you something else. Was told my line of credit ok and given stamped checks by the manger. Went and wrote a check and it bounced. To find out it was closed. Called upper management. The person who called me back talked like was all my fault. Can't wait to get my loan paid and get away from this bank. Will never deal with them again!
Is this review helpful? -
Reviewed By Bueller? Mar 28, 2014
Best Bank at City Walk in Sandy Springs --incompetent staff!
Continue reading...The Best Bank at Hammond Drive-City Walk shopping center has an incompetent staff. Incorrect information is the norm. The staff is also unable to perform even the most basic functions such as ordering checks and debit cards. I had to go to another branch, twice, to get my checks and debit card ordered correctly.
For months, when my account was new, I was told that my government paychecks would not clear and funds not be available for 5 days because my deposit was over $1500 (by $83). After months of being inconvenienced I was told by a teller that was only temporarily assigned to this branch that government checks are always exempt of this policy and that my check would be clear within 24 hours.
I asked him why he was the only person on staff that knew this. He was obviously embarrassed and simply shrugged his shoulders.
Even upper management is incompetent. After struggling with the personnel at this branch for months I called 2 regional managers a total of 4 times. No response.
Best Bank? Umm, no. Slow-learner/unprofessional Bank -- yes.
Is this review helpful?
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Reviewed By Theresa_h Sep 1, 2015
Friendly staff
I bank with the Gaithersburg branch. They are very nice and willing to go out of their way to help the customer.
Is this review helpful? -
Reviewed By Potomac m. Dec 21, 2013
Terrible. Accounting and record keeping is Intentionally dishonest & horrible at best.
Continue reading...Sandy Spring Bank increased the escrow for property taxes 3 times over the tax amount ($14,000 tax per year, raised escrow from $1100.00 per month to approx $3,000.00 per month)
We paid the same amount we have paid for 8 years, and immediately received a default warning letter (May 31) with approx 3,000 balance due by June 30th.
4 days later (June 3rd) received notice of default and loan acceleration with full payment of $992,000.00 due in full within 10 days (by June 13th).
(June 20) received a statement that balance of $7097.00 was due immediately. I called Lisa Porter at Sandy Spring Bank to inquire why I received 3 different amounts due in the last 20 days. Which amount was correct and why would the monthly amount of escrow increase from $1100.00 per month to approx $3000.00 when property tax has not changed.
She replied that the balance due was $7097.00 was due and there was an increase in escrow, but had no explanation of why. The loan was current at the time, and has been for several years.
2 hours she called me back and said she made a mistake -- the balance was $992,000.00
(June 30) received statement that balance was $10,040.00
(July 15) statement balance due $15,050.00
(August 1) balance in full due $1,000,010.00 and property was being put up for public auction
I requested a mediation hearing through state of MD, the mediation judge said there appeared to be a legitimate accounting dispute, and asked why the escrow amount increased approx 3 times the needed amount. SSB said the escrow was raised to high in error and needed to be reviewed and credited. An agreement was signed that they would make the corrections and withdrawal the public sale within 10 days.
On day 11 a large public auction sign was placed on my property and the SSB response was that they just installed a new lawyer trustee and the new lawyer made no such agreement
We had to file emergency bankruptcy to save our home, all because of an increase in escrow taxes that was an error.Is this review helpful? -
Reviewed By lukie May 24, 2013
Frustrating!
Continue reading...I did a refinance on May 3rd and was given a note. The note said my 1st payment was due on the 1st of June. I was given a loan number and told that I would hear from Sandy Spring Bank approx 7 days before the 1st pmt was due. Well I have not heard from them as of the 24th and when I called to find out why I gave them the loan number I was given. They could not find it and I was told it was incorrect. When I asked for the correct number I was told that it couldn't be given out over the phone. This was after I had given my social security number, address, mother's maiden name, and birth date. I then said text or mail the number to me because I do not want to make a payment to an account number that is incorrect (especially the first payment). The response was "I'll make a request for it to be mailed to you" This is a bank that I am trying to make a payment to and I'm getting red tape after being given a wrong account number at settlement. Today is the 24th of May (21 days after settlement and I have not heard one word from Sandy Spring Bank). It was the same thing in obtaining the loan. I would rush to fill out forms and they would sit on them for weeks and when I would hear from them it was "these must be returned within 48 hrs" I certainly would not give them a B for efficiency.
Is this review helpful?
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