B MyBankTracker Rating

Santander Bank Locations in Your Area

Santander Bank has 674 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Santander Bank

Santander Bank was established December 1906. That's more than 100 years ago! It holds assets of 83.1 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

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Santander Bank Branches Customer Reviews

(227 Reviews)
2 out of 5 stars
See all 227 customer reviews
    Reviewed By azchic Apr 15, 2017

    Account held hostage

    I opened the account for the $200 promotion. So not worth it. I live in the southeast and mailed my signature card paperwork. When they didn't receive it, they locked my debit card. I found out by an embarrassing "decline" at the register. I cannot use my checks because Telechecks (whole other story) also "decline" at the register because it's a new account. Santander will not accept a faxed form because of the personal information on the form. So I'm stuck for god knows how long either cashing checks at a check cashing place for a 10% fee or asking my family to cash a check for me. The promo $ is for pain and suffering. Once I receive that, I'm off to look for another account. Just a big pain in the ass!

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    Reviewed By Mailme Apr 1, 2017

    Worst Online Customer Service

    Took an hour waiting on a customer service representative and they doesnt care a DAMN. They dont care for long time customers. Checks wont clear untill 2-3 business and still charge overdraft fees. Cancelling today.

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    Reviewed By rainbow Mar 22, 2017

    poor customer service

    Went to bank at 12:25 on 3/22/2017. Husband wanted to pick up some rolls of pennies, which he does every couple of weeks. He was told they (2 tellers) did not have any rolled pennies. And the only person with the keys to open the safe was out to lunch. Seriously? only 1 person in the whole bank has the keys to open a safe? There are a couple of female tellers who get annoyed when they see him coming and always ask him what he does with them.
    This is none of their business. I went in for him one day to ask for $5.00 worth of pennies and got the same look with the same question. We have been doing business with Santander for years, have never come across this rudeness or questions before. These people should not be working in a bank who is supposed to provide money for their customers with courtesy and politeness. Very disappointed. Wondering if they question all people (store owners too?) who come in for change, or just because
    my husband is 80 yrs old? He is paying with cash to get cash, not asking for a handout.

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