Steuben Trust Company

Community Bank, mysteubentrust.com

Steuben Trust Company logo
B+ MyBankTracker
Rating
MyBankTracker rating based on the following criteria that includes customer reviews, financial health, bank fees and other key factors compared to the other banks.
More Details

About the Bank

Steuben Trust Company was originally organized in 1902 as the Bank of Steuben. Total assets in June of 2009 were reported as $358 million, a 5% increase since December of 2008.

Steuben Trust Company Fees

  • National Average
  • Monthly Inactivity N/A $6
  • Non-Sufficient Fund (Overdraft) N/A $30
  • Stop Payment item N/A $27
  • Return Deposit N/A $13
  • Domestic Wire Transfer (Outbound) N/A $22
  • Domestic Wire Transfer (Inbound) N/A $10
  • Non-Bank ATM N/A $1

Locations & Hours

map of local branches and ATMs
Branches
14

We found bank branches & ATMs within miles of .

View Locations & Hours

Latest Customer Reviews

Sort by:
  •  
    Reviewed By John Jan 18, 2013

    Horrible Bank! Little Bank With Big Bank Mentallity

    Low rates, management can't bother to offer long standing customers even close to the rates of competitors. More fees and costs than any other bank in the area - go to credit unions or even community bank if you have to but avoid steuben trust like the plague.

    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By Dilan G. Oct 1, 2012

    Very Poor Phone Support

    Most account setup tasks have to be done over the phone, which doesn't help when the phone attendants are extremely rude and blame everything on you. I've been trying to set up my ebanking account so that i can bank-to-bank with my checking account at another local bank.

    They are doing very extreme anti-competitive measures, like refusing to send me a password to my account. Nothing gets done by calling customer support. Though the brick and mortar tellers are friendly, they aren't given much authority instead of opening new accounts and counting money. When i refused to pay a $32/month

    Continue reading...
    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By Dilan G. Oct 1, 2012

    Very Poor Phone Support

    Most account setup tasks have to be done over the phone, which doesn't help when the phone attendants are extremely rude and blame everything on you. I've been trying to set up my ebanking account so that i can bank-to-bank with my checking account at another local bank.

    They are doing very extreme anti-competitive measures, like refusing to send me a password to my account. Nothing gets done by calling customer support. Though the brick and mortar tellers are friendly, they aren't given much authority instead of opening new accounts and counting money. When i refused to pay a $32/month

    Continue reading...
    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By John Jan 18, 2013

    Horrible Bank! Little Bank With Big Bank Mentallity

    Low rates, management can't bother to offer long standing customers even close to the rates of competitors. More fees and costs than any other bank in the area - go to credit unions or even community bank if you have to but avoid steuben trust like the plague.

    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By John Jan 18, 2013

    Horrible Bank! Little Bank With Big Bank Mentallity

    Low rates, management can't bother to offer long standing customers even close to the rates of competitors. More fees and costs than any other bank in the area - go to credit unions or even community bank if you have to but avoid steuben trust like the plague.

    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By Dilan G. Oct 1, 2012

    Very Poor Phone Support

    Most account setup tasks have to be done over the phone, which doesn't help when the phone attendants are extremely rude and blame everything on you. I've been trying to set up my ebanking account so that i can bank-to-bank with my checking account at another local bank.

    They are doing very extreme anti-competitive measures, like refusing to send me a password to my account. Nothing gets done by calling customer support. Though the brick and mortar tellers are friendly, they aren't given much authority instead of opening new accounts and counting money. When i refused to pay a $32/month

    Continue reading...
    Thank you for your feedback Is this review helpful?