B+ MyBankTracker Rating

Suntrust Bank Locations in Your Area

Suntrust Bank has 1,319 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about Suntrust Bank

Suntrust Bank was established September 1891. That's more than 100 years ago! It holds assets of 201 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

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Suntrust Bank Branches Customer Reviews

(185 Reviews)
2 out of 5 stars
See all 185 customer reviews
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    S
    Reviewed By Seanr94 Jul 31, 2017

    Consistently lets you down

    Deplorable customer service
    cheap, fragile debit cards
    Malfunctioning atm's

    This bank has caused me nothing but inconveniences and frustrations. I plan on leaving them very soon. Do yourself a favor and bank with literally anyone else.

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    H
    Reviewed By hessionr Jul 23, 2017

    DO NOT BANK WITH SNTRUST!

    I was a customer for over three years. If your account had a single daily balance under $10,000 they charge a $30 fee per month. They cancelled my business debit card without contacting me or providing any explanation. After multiple long phone calls to "customer service" they did not send a new debit card. When I called the branch, no return calls. When I went to complain at the branch I was begged to stay by the manager. The branch manager told me about another business account that only required $1000 balance with no fee--after they charged me the fee many times over the past three years!!!! This bank is HORRIBLE!!! Regions is much better and much more responsive. I still cannot find anyone to write to file a complaint. There is no accountability.

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    A
    Reviewed By Annlelynn Jul 19, 2017

    Suntrust is the worse to bank with..

    I can start by saying Suntrust bank will let people go into your account for a year stealing everthing dime then they start robbing you 36.00 at a time the to make matters worse they lie about the promises they make to you for your inconvenience we as customers are being told... I'm going do a lot better without have to put up with Suntrust and they B. S. Then to go to a new low they disrespectful Attitude about things they tell you.... I'm glad I'm moving on. Please take your money energy and time somewhere else... They go out there way to rob you when you don't have much to start.

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