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Suntrust Bank Locations in Your Area

Suntrust Bank has 1,427 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about Suntrust Bank

Suntrust Bank was established September 1891. That's more than 100 years ago! It holds assets of 195 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

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Suntrust Bank Branches Customer Reviews

(169 Reviews)
2 out of 5 stars
See all 169 customer reviews
  • K
    Reviewed By KHODGES Oct 4, 2016


    I went inside to withdraw money for a bill. I made the withdraw paid the bill and went on about my day. I checked my account later that night seen I was negative a very small portion of money so I moved some money over to cover it. Next morning I see a large amount of money in my account which was not alarming because I was expecting a deposit, paid more bills and next thing I know my card declines... I check my account see I'm negative a large amount of money. come to find out they never posted the first withdrawal I made until a day later!! They keep telling me this IS THEIR ERROR how ever I should have not spent money that was in my account they will recover the fees but that is all. This would not have happened if they processed it correctly!!!!!! so now they are blaming me!!! I called corporate and they said "we are not going to help you pay your bills" EXTREMELY RUDE!!!!! if they had processed everything or at least gave me a call or email or something this would not have happened and they wont rectify!! Do not come here!!!! RUN FAR AWAY!!! HORRIBLE CUSTOMER SERVICE!!!

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  • A
    Reviewed By Agravated Sep 9, 2016

    Still Waiting for my cards

    At first I was pleased with Sun Trust.I had accounts already with Suntrust but when I moved I found a close location to go and bank with.This location was like a old time bank and I was treated very nicely.So I ordered new checks with my new address and a bank card.I also transferred my IRA over and replaced my credit card with one of theirs from another bank.This was done in July and I am still waiting on my Bank card and my MasterCard.I finally recieved my checks last Friday.The first set they sent was with the wrong address.So of course I go to the bank to look into it and at first I was treated okay not the best because I could tell the employee was ticked off to find out we didn't go to her to transfer my IRA.She was who mentioned doing so but she wasn't n the day I went and I didn't realize it would have looked good for her.So the whole time I was their I felt uncomfortable.Another week goes by and still no cards so back to the bank I went.And now I could tell I was bothering the employee.Its not my fault I haven't recieved my cards.She has an attitude this time.I guess it would be a okay bank if you don't run into problems where you need to go to the bank .Oh yeah it also took a month and a half for my IRA to make its way to their bank.

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  • C
    Reviewed By cdkandler Aug 30, 2016

    Don't use them

    They closed my account because a check I deposited was "suspicious". The check has cleared and they still won't release the funds. They also accepted the direct deposit from my employer (after their customer service department advised me it would be returned to my employer) and won't release those funds either. It has been 8 business days since the check was deposited and two business days since the direct deposit went through. Their customer service department is not helpful and sounds like they are reading a script.

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