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Suntrust Bank Locations in Your Area

Suntrust Bank has 1,416 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about Suntrust Bank

Suntrust Bank was established September 1891. That's more than 100 years ago! It holds assets of 200 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

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Suntrust Bank Branches Customer Reviews

(174 Reviews)
2 out of 5 stars
See all 174 customer reviews
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    U
    Reviewed By UntrustSuntrust Feb 2, 2017

    Stay away from Untrust

    If you ever have an overdraft look out. Suntrust holds out on the order in which you have spent money on your debit card. So, if you have an overdraft on a large purchase instead of hitting you with 1 overdraft fee they go in and swap the order in which your purchases were made. Sample, making the larger one first and then the smaller ones last thus causing more overdraft fees. Then blaming the merchant for not drafting the money. Hahaha ha BS.... This will happen to you every time. Suntrust is Untrust... Don't go with this bank it is normal practices for them to do this..

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    M
    Reviewed By Mahmoudsk2 Jan 20, 2017

    Very Poor Customer Service

    This bank's customer service team does not know anything about customer service and every time I call them with a question they direct me to the branch. I have a checking and a savings accounts with them, and I called the wire transfer 800 number today to ask how much is the fee for wire transfers and the lady answered my call didn't tell me the information I needed and lectured me that I have to go to the branch as if this fees knowledge is a national security secret. This isn't my first time asking them for some information and they refuse to give it to me and direct me to the branch. I'm closing my account and advise all people to think very good before opening an account with them.

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    K
    Reviewed By Kflyer Jan 9, 2017

    Beware SunTrust Rewards Card users

    Points expire. Expiration notification on statement was hidden into an ad for a loan to pay for college on a back page. Notification of expiration should have been in the Rewards Summary section along with the points totals. Disappointed in how ST choose to handle this issue and feel duped. The Rewards group subjected me to long hold times and UN-business like behavior during my inquiries and attempts for a cash redemption of my remaining points. 45k points have been stolen from me on this transaction. Being a long time customer of SunTrust I have dealt with many mistakes by SunTrust but it's clear to me this wasn't a mistake. In closing SunTrust will never feel the loss of my annual holiday gift card purchases, or the numerous auto loans, lines of credit. Or my mortgage loan which will be refinanced before the end of the month. I have now closed all but one account which I will keep the min balance in and will keep active until they stop sending paper statements. I will look forward to my monthly statement which will serve as a reminder on what SunTrust thinks about me.

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