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TCF Bank Locations in Your Area

TCF Bank has 349 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely uses an ATM network, but we are not aware of it.

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Learn more about TCF Bank

TCF Bank was established December 1922. That's more than 50 years ago! It holds assets of 21.1 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 10%. Lower is better!

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TCF Bank Branches Customer Reviews

(134 Reviews)
1 out of 5 stars
See all 134 customer reviews
    Reviewed By Mrsfreckles85 Feb 16, 2017

    Worst bank ever-pulling ALL of my money out

    I look at my account at 6 am. Overdrawn. Ok, no big deal. Put money in from savings. They proceed to charge me $37 overdraft fee. So, I call to see what can be done about. They "customer service rep" and I use that term very loosely, proceeds to tell me that nothing can be done because that fee processed at midnight. Are you up at midnight to check you balance? I mean, really. I proceed to tell her I placed money in there first thing this morning. She then tells me I should have a running check register. Wtf is this...1985? This is why I have a mobile app, lady. I told her I'm taking my money out and they only response from this ditz was "uh...ok" yea, ok. I'm gone. This place prefers to keep $37 instead of customers. See ya, TCF. Worst bank in existence.

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    Reviewed By customerone Dec 21, 2016

    Bad Customer Support

    I'm from Wisconsin, and started a new job in Ill. I have used the branch in this location a couple of times (#2302). At first I noticed that the employees here were very serious and not customer friendly. The last two times I have stopped here, I have had a issue with how they treat the customers (myself and others). Usually I do not carry my acc number for security reasons. What I usually do is give them my bank card and ID. With this the clerks usually in Wisconsin would help me out with either a deposit or withdraw with out any problems. I experienced that this is not was goes on here in this location. I have been asked to please fill out all the info before I come up to the clerks. I explained to them what I usually do and the reason why I do so. I was informed that this is not what they do here supposedly for security reasons. After this, she started to read my account out loud for me to fill out my own slip. I stopped her and said that this is not safe and not secure, so she wrote it down in a paper so I can fill out my own slip, again not safe. I asked her if she can just fill out the remainder of the slip and was declined the help. I do not understand the purpose of in person clerks if they do not want to help out with the process. I asked for a supervisor or manager and was told that she was not in.. I hate to say it but customer support is the beginning of every good or bad call/help/support. If you help out the customer at the fullest, the customer will come back again. If you do not help out then this can be the end of the customer with the bank. I do not understand why they work in Customer Support if they do not want to provide support to the customer. Do they know that without the customer, they do not have any work? Sad to say that this is the worst bank experience I have had.

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    Reviewed By willowtree Dec 8, 2016

    unsatisfied person

    Not so happy with this bank

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