B MyBankTracker Rating

TCF Bank Locations in Your Area

TCF Bank has 332 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely uses an ATM network, but we are not aware of it.

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Learn more about TCF Bank

TCF Bank was established December 1922. That's more than 50 years ago! It holds assets of 21.5 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 10%. Lower is better!

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TCF Bank Branches Customer Reviews

(138 Reviews)
1 out of 5 stars
See all 138 customer reviews
  •  
    J
    Reviewed By Jenlar May 1, 2017

    Inaccurate hours

    I have always had a good experience at this bank/location, but don't count on the hours posted here. It closes at 5 PM on Mondays! Play it safe with the other days, too.

    This location has a drive-through, coffee, random little giveaways, and a gas station just across the street.

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  •  
    D
    Reviewed By Doksanen Apr 4, 2017

    Bad Loan

    I just spent 2 months working with a buyer. Took them out 13 times to see houses. wrote offer on 7 of them and finally succeeded in getting a accepted offer. Now to find out they do not qualify for a loan. I asked them how this happened . I am told it is there bank policy to just run a credit check and if it passes then they approved the loan. They don,t even collect all the info to make sure that it will work. So mad wasted my time and gas, the listing agents time and gas. Now the poor sellers have to find a need buyer.

    Do not get a loan with them. You will be sorry.

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  •  
    C
    Reviewed By CDN77 Mar 21, 2017

    Terrible Customer Service :(

    Very sad how TCF treated me. I've been a customer for 15 years and money was taken out of my account without my authorization. 3 charges in total all for the same amount. These charges caused multiple overdrafts. Between the overdraft fees and the stolen money I'm out about 500+ dollars. I contacted TCF and opened a claim (1st claim in 15 years). I was told it could take 5 - 10 days. I waited 8 business days and called. I was told that my case was closed and they did not find in my favor (I was never provided with any notice of this). If I wanted to appeal the case I needed to provide TCF with more information. Not sure how I could do so as I did not make these charges. Cole (CSR with an attitude) told me that seeing as there were multiple charges to this company it looks like something I "must" have set up. I explained I did not know who or what this company is or what they sell. I also explained that I know many other banks & credit unions look out for the best interest of their customers and I am not sure why TCF is making this so difficult. Cole of TCF stated that Wells Fargo & Bank or America follow the same business practices as TCF in this situation. Ummmm, I had just stated that I was not happy with TCF and their customer service. Throwing other financial institutions under the bus??? Nice job Cole, real professional. I hope someone from Wells Fargo and/or Bank of America sees this and contact's TCF in regards to Cole's statements about them. (I have never banked with either institution so I can not confirm or deny) I may just stay away from those two institutions, just incase Cole is correct about their customer service and business practice. Anyway, in the end I was told that I could fax an appeal request letter and provide TCF with more information (still confused about what I could provide them with other than a google search and a statement that I did NOT authorize payments to any of the companies on the list, which I did) and they may decide to take a second look at my request. Really disappointed with TCF. I am keep my hopes up that I am not out $500 between the fraudulent charges and the resulting overdraft fees. I really hate changes my bank and thought if I was a loyal customer to TCF, then they would look out for me as the customer. In the market for a new bank. Bye TCF...it's not me, it's without a doubt you and your lack of customer service. Also, I think very low of any company that trashes a competitor to prove a point. (Cole, I'm sure you were taught that in CSR training...I worked for a bank before and I know how we were trained ) On the Brightside of things Cole asked if it would be okay to credit me back 2 of the overdraft fees...I said sure and stated I was surprised he was willing to do so if my claim was denied. Of course Cole, had to follow up with asking me if I "wanted the credit or not?" Oooooh, Cole of TCF...not professional. That's a bit cheeky.

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