B MyBankTracker Rating

TD Bank Locations in Your Area

TD Bank has 1,275 branches nationally across the country. This traditional brick and mortar bank is a large bank that services an entire region in the country, and has ATM locations, but we are not currently tracking them.

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Learn more about TD Bank

TD Bank was established December 1851. That's more than 150 years ago! It holds assets of 274 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 7%. Lower is better!

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TD Bank Branches Customer Reviews

(516 Reviews)
2 out of 5 stars
See all 516 customer reviews
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    J
    Reviewed By jrbino42 Aug 6, 2017

    poor customer service

    Dealing with the bank manager to open my first checking/debit account was a pleasant experience. My complaint is with trying to speak to customer support. I have been trying to reach a customer representative for help with a online banking issue. I have called 4 time varying between 8:00 am to 7:00pm and once on Sunday. Each time the wait time is 15 to 20 minute. That is poor customer service. For convenience reasons, I was going to transfer my banking business to TD from Citizen bank. I have now decided to stay with Citizens. Their customer support is great, always reach a helpful rep when I call.

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    B
    Reviewed By bijunv Aug 2, 2017

    They are looters

    I have purchased some furniture on 36 months interest free equal installments on TD re.novate financing and I have paid exact amount every month, but the bank is telling there is a minimum payment I have to make which is more than the equal installment payment, and I did not know about it. After the first payment, they are telling I have defaulted the payment and they can't continue the financing and they will charge the interest.

    When I argued with them, instead of 36 month, they offered 24 months. Worst customer service from a banking sector. If you using any of their service, be careful

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    B
    Reviewed By BigDaddyNJ Aug 2, 2017

    Try depositing a bank check and ask how long it will take to clear...

    I bring a bank check from a local S&L to TDBank to deposit it into my TD Checking account. A BANK CHECK.

    Teller, and then the manager tell me that "it may take up to seven days for the funds to clear." REALLY? WTF?!? No, this has never happened anywhere else I've been; no other bank. Per manager, "the back office can put a hold on it, and then I could make a call or send an email and MAYBE it could clear earlier..."

    Sorry...between fees for accounts and this, I'm done. Their slogan couldn't be further from the truth, despite that they took the slogan from an acquisition years ago. "America's Most Convenient Bank" IS A LIE!

    Bye bye!

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