B MyBankTracker Rating

The Brand Bank

About The Brand Bank

The Brand Bank was chartered in 1905, after county officials told E.M. Brand that he could no longer loan money on the courthouse steps. He did not move far. He built his bank on the courthouse square. At over a century of service, they are proud to say they are the oldest locally owned bank in Gwinnett, combining old-fashioned personal service with the benefits of modern technology

The Brand Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful The Brand Bank Bank Customer Reviews

  • M
    Reviewed By Marci Jan 25, 2013

    Wonderful customer service!

    I have banked with Brand Bank for more than 15 years, primarily with the Flowery Branch location. I have always received stellar service and the ladies at Flowery Branch are so friendly and helpful! I usually have my 2 young children in tow and they are just as attentive and courteous to them as well.

    I have worried with all the new changes being implemented, that Brand Bank would start feeling like just another 'big bank' chain but these ladies have continued to keep the friendly 'small town' feel that I have known and loved about this bank.

    Thank you for your feedback Is this review helpful?
  • J
    Reviewed By John46 Jan 25, 2013

    A friendly staff with excellent knowledge and service, the best bank we have ever worked with!

    We have had many relationships with many banks over the last 40+ years, personally and in our business ventures. They came in all shapes and sizes and they all met our needs - because we didn't do business with those that fell short.
    Our only relationship with Brand Bank is through the Flowery Branch office and we can honestly say that Melinda and her associates are the best we have ever worked with - the best. The Flowery Branch team has certainly lived up to your objectives of real banking and real service - with a friendly smile.
    Coming into the branch is always a treat: we feel welcome and well taken care of. After we leave, we always talk about who we met with, what we accomplished, how pleasant everyone is, how efficiently our business is handled - and most of all, we wish that everyone who deals with customers would understand the importance of real service (with a smile). It really means a lot to us.
    One last thing: our grandkids call my wife "BB" because she prefers that to the usual "Grandsomething" names - so your new logo is perfect for us!

    Thank you for your feedback Is this review helpful?
  • SJ
    Reviewed By Sarah J. Jan 11, 2013

    Very Friendly People

    I am not a customer of Brand Bank, but my mom is a teller there. Anytime I come in to see her someone always greets me. Everyone at the Hurricane Shoals branch is very friendly.

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A