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About the Bank
With assets of more than $2.1 billion, 41 branch offices and 43 ATMs, The Columbia Bank has been a leader in the banking community, helping the people, businesses and the communities that span the central Maryland marketplace counties of Anne Arundel, Baltimore, Baltimore City, Cecil, Frederick, Howard, Montgomery, Prince Georgeâ€™s and Washington, as well as Franklin County in Pennsylvania. We have built a solid reputation for meeting our customersâ€™ needs and going the extra mile to service them well. Ou
The Columbia Bank Fees
- National Average
- Monthly Inactivity N/A $6
- Non-Sufficient Fund (Overdraft) N/A $30
- Stop Payment item N/A $27
- Return Deposit N/A $13
- Domestic Wire Transfer (Outbound) N/A $22
- Domestic Wire Transfer (Inbound) N/A $10
- Non-Bank ATM N/A $1.0
Locations & Hours
Locations & Hours
We found bank branches & ATMs within miles of .View Locations & Hours
Latest Customer Reviews
Reviewed By Smitty135 Nov 3, 2017
Customer Service- Columbia Bank Seven Oaks, Odenton, Md.2113
I visited the above branch on Friday, November 03, 2017 at approximately 3:15 p.m. No line and no one at the counter, I walked up to the counter and was informed by the teller she was working with someone. Minutes passed and I stood and waited, while the bank teller were adding up checks and other work behind the counter. After waiting for about five minutes I asked how much longer? She responded it would be a few more seconds and contiune doing what she was doing. I left the bank and called back for the manager and asked the teller name. The manager did not offer an apology after I told her what had just transpired. I asked for the teller name and she did give it to me. I been a customer there for the last two years but as of today I came home and changed my direct deposit to a bank that treat their customer with respect and have excellent customer service. I would not recommend this bank to anyone. Poor customer service!Thank you for your feedback Is this review helpful?
Reviewed By BillyJ Feb 9, 2016
Another Bank goes bad
Columbia Bank does not care about its customers in the least. I have been with them for many years only to watch the bank continue to cut staff and pile the work on those remaining. They can't even get their own paperwork straight and of course they blame you for it. Good luck getting a call back from anyone who cares about the situation they created. I'm closing my accounts and moving on, good bye Columbia Bank AKA Fulton Financial.Thank you for your feedback Is this review helpful?
Reviewed By Dgates Oct 27, 2015
Not Professional - Overly Casual Employees at Fairground Branch
While good customers wait, such as myself, employees spend time chatting and disregarding the customers. As an example just today, the two executives behind the glass were standing laughing and talking for a lengthy period while only two of us were in line. I actually wanted to see one of them, but they were so loud and rowdy I felt no obligation to stay any longer.this has happened before.
Tellers are distracted. One teller was busy counting money and never looked up at me. Another teller was busy flirting with the UPS guy, including leaving her odorous carry out lunch the little shelf that is available for customers to use to fill out forms. Then she casually opened the security door to let him go inside. They never came out the whole time I was waiting smelling her lunch the entire time. When I finally got to a window and that clerk said, "Oh, you'll have to wait since my customer is wandering around here talking to people." I guess he came for the party.
On another recent visit, the executive on duty could partly concentrate only concerns as she wastellih everyone in site she was" to finally have gotten a transfer to the Ellicott city office. Quotation marks this hardly engenders confidence to the customer (me).
Does anybody superviseor manage these folks? I will say that what appeared to be the manager's office was empty but the light was on. My assumption was that he or she was out to lunch. I'm planning to remove my money from this bank because of these recurring foolish issues. I am concerned how the accounting and professional procedures support my investments are being handled in this "party atmosphere."Thank you for your feedback Is this review helpful?