B+ MyBankTracker Rating

U.S. Bank Locations in Your Area

U.S. Bank has 3,216 branches nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has ATM locations, but we are not currently tracking them.

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Learn more about U.S. Bank

U.S. Bank was established July 1863. That's more than 150 years ago! It holds assets of 443 billion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

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If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

U.S. Bank Branches Customer Reviews

(359 Reviews)
2 out of 5 stars
See all 359 customer reviews
  •  
    S
    Reviewed By selah67 May 25, 2017

    OK banking, but don't attempt to get a loan from US bank

    US bank strung us along for months on a home equity line. The bank does not work well with small business. The loan officers expect certain paperwork that fits their specific requirements. We were lead to believe we would be approved if we sent in a type of spreadsheet, so we paid our accountant 700.00 to adjust the paperwork the way they wanted, and still was turned down.

    We have also had problems with their merchant services credit card machine and received no help and when we realized our cell phone would not work with their system, we were not given our money back.

    If you just need a bank account and friendly staff, US bank is fine.

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  •  
    R
    Reviewed By RodGartner May 3, 2017

    Branch Manager, Teresa Castle, was Super Helpful!

    Last December, I was with my brother who has surgery at Harborview Medical Center. I needed cash, but found that my ATM card had expired. Teresa went way out of her way to confirm that my card had expired, made me a temporary card, ordered me a new regular card, helped me get a new password, and watched to make sure everything worked and I received my cash. This was a life saver for me. I could not have asked for better help. She did it all with a super pleasant and positive attitude. My brother is doing well back in Montana. Thanks again.
    Rod, in Denver

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  •  
    L
    Reviewed By lemecdutex Apr 26, 2017

    Stupid and arbitrary online deposit policy

    I am out of state, and received a check I need to deposit. When I tried to do an online deposit, as I often do with them, it wouldn't let me deposit it, saying I was over the limit (I am pretty sure I've deposited larger checks before online). They said the limit was $1500, and this check happened to be for $1534.34.

    I let them know I am not in State, and would not be for several months, at least. What if this had been an emergency?

    That no one could authorize letting me make that deposit show a very weak and poorly thought out system.

    I've been with them for over 3 years, never had a deposit issue before, and have several times that amount in my account, so there NO EXCUSE for this.

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