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U.S. Bank Locations in Your Area

U.S. Bank has 3,221 branches nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has ATM locations, but we are not currently tracking them.

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Learn more about U.S. Bank

U.S. Bank was established July 1863. That's more than 150 years ago! It holds assets of 448 billion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

Looking for an alternative to U.S. Bank?

If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

U.S. Bank Branches Customer Reviews

(350 Reviews)
2 out of 5 stars
See all 350 customer reviews
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    O
    Reviewed By onuser Jan 14, 2017

    Horrible Service

    US Bank is definitely one of the worst run banks that I have had the displeasure of being associated with.

    - Customer Service is awful
    - Mortgage servicing is mediocre at best
    - Knowledge about their own services when speaking to so-called US BANK representative is minimal.
    - Phone system with an inaccurate wait time...Im talking about more than 20 minutes...
    - Transferring customers from one US Bank Rep to another US Bank Rep is pervasive.

    Plenty of banks out here...if you are looking for a mortgage you are probably better served to keep researching...The reason stated above are my experiences and I am currently looking to re-finance with another bank just to get away from this bank.

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  •  
    H
    Reviewed By Hangryhunt2016 Jan 2, 2017

    Rude

    A customer service name Robert was so rude during the conversation. I kept trying to tell him there were a double transactions on my checking account. He replied by saying there wasn't and is there anything else he can do for me. He then preceded to say good night.

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  •  
    S
    Reviewed By shawntizabi Dec 7, 2016

    HORRIBLE service, and they steal

    this branch and the ATM located to the immediate left of of the entrance are both thieves. The machine steals your money, then I have to dispute and chase my business money for almost a week or longer. This has happened almost 4 times in 1 to 2 years. When I contact Customer service and the branch, they are all lost, they just say "duhhhh, I dont know". Whats really going on, They are lying and stealing. I would NOT recommend this branch or bank to anyone.
    STOP using them

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