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U.S. Bank Locations in Your Area

U.S. Bank has 3,222 branches nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has ATM locations, but we are not currently tracking them.

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Learn more about U.S. Bank

U.S. Bank was established July 1863. That's more than 150 years ago! It holds assets of 433 billion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

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U.S. Bank Branches Customer Reviews

(344 Reviews)
2 out of 5 stars
See all 344 customer reviews
  • H
    Reviewed By horseshoe99 Oct 20, 2016

    Just wanted help fixing auto pay isssue, run around and worse

    Long story short I edited the amount I wanted on auto pay but accidentally had myself paying 2 separate payments. I called them and ended up being on the phone with 4 different people for a total of 44 minutes. I just wanted help with setting up my auto pay so I didn't make the same mistake twice which was due to me not understanding the different options. I explained my problem and more than once was asked if that was all. My response was no I still need help setting it up the auto pay so I don't make the same mistake. It was like they just wanted to give me a quick answer instead of actually helping me with the problem. I got redirected to people who couldn't help and the last guy kept giving me an answer which resulted in me saying "yeah and the last time I did this I ended up paying $130 more than I wanted" so he replied and I repeated myself again. He replied again and I repeated myself again. It happened maybe 4 times. I could not believe it. What is so hard to understand that I wanted a walk through in setting up my auto pay because I screwed up and will make the same mistake again. Before the process was over I was asked by all individuals if that was all I needed even though the process was never done. I couldn't believe how many times I had to repeat myself and in what I needed with the same people. They would say click here and I would say I did now I can't do this or that and they wouldn't respond half the time. I wish Harley chose a better bank for their Visa Signature card. I have never had this much frustration with any financial institution.

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  • J
    Reviewed By jesssal76 Oct 4, 2016

    dont get a home loan through us bank rip off

    my loan was sold to us bank and they want to charge you for everything ....this dose not make sense it feels like a trap . they want you to mail in your payment or the charge you a convemiace charge of 11 dollars ..... dosnt make sense im sure it cost a lot more money to have someone open the mail and input vs you doing all the work.....

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  • G
    Reviewed By graylomack Sep 18, 2016

    No coins

    I have a bank account with us bank, went in for coin change, was ask is this for a business?, if so the business have to have an account here,who ask what the change is for, the worst bank IV ever experienced , the worst customer service,this branch should be closed, or changed Management

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