B+ MyBankTracker Rating

U.S. Bank Locations in Your Area

U.S. Bank has 3,216 branches nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has ATM locations, but we are not currently tracking them.

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Learn more about U.S. Bank

U.S. Bank was established July 1863. That's more than 150 years ago! It holds assets of 441 billion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 6%. Lower is better!

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U.S. Bank Branches Customer Reviews

(358 Reviews)
2 out of 5 stars
See all 358 customer reviews
  •  
    R
    Reviewed By RodGartner May 3, 2017

    Branch Manager, Teresa Castle, was Super Helpful!

    Last December, I was with my brother who has surgery at Harborview Medical Center. I needed cash, but found that my ATM card had expired. Teresa went way out of her way to confirm that my card had expired, made me a temporary card, ordered me a new regular card, helped me get a new password, and watched to make sure everything worked and I received my cash. This was a life saver for me. I could not have asked for better help. She did it all with a super pleasant and positive attitude. My brother is doing well back in Montana. Thanks again.
    Rod, in Denver

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    L
    Reviewed By lemecdutex Apr 26, 2017

    Stupid and arbitrary online deposit policy

    I am out of state, and received a check I need to deposit. When I tried to do an online deposit, as I often do with them, it wouldn't let me deposit it, saying I was over the limit (I am pretty sure I've deposited larger checks before online). They said the limit was $1500, and this check happened to be for $1534.34.

    I let them know I am not in State, and would not be for several months, at least. What if this had been an emergency?

    That no one could authorize letting me make that deposit show a very weak and poorly thought out system.

    I've been with them for over 3 years, never had a deposit issue before, and have several times that amount in my account, so there NO EXCUSE for this.

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    A
    Reviewed By Amna Mar 1, 2017

    Rude and not helpful .

    My husband and I have been a customer of US Bank for the last 7 years. I never find an employee who is rude, and not helpful at all, except this lady who is the manager of this branch, unfortunately. The manger is suppose to be a good example for their team, but this lady really doesn't deserve this position.

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