B MyBankTracker Rating

Union Bank Locations in Your Area

Union Bank has 362 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely uses an ATM network, but we are not aware of it.

We found bank branches & ATMs within miles of . Here are the nearest locations:

We could not find

Make sure your search is spelled correctly.

Try adding a city, state, or zip code.

Learn more about Union Bank

Union Bank was established March 1979. It holds assets of 116 billion US dollars. This is considered a large national bank that most likely serves a large portion of the country. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 7%. Lower is better!

Looking for an alternative to Union Bank?

If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

Union Bank Branches Customer Reviews

(53 Reviews)
2 out of 5 stars
See all 53 customer reviews
    Reviewed By Maytontj Apr 24, 2017

    Worse than b of a

    Absolutely worst customer service of any bank around. They have very poor comunication skills and no one really knows their own policy. As much as i dislike b of a. They are a much better ran bank.

    Thank you for your feedback Is this review helpful?
    Reviewed By keepithonest Nov 15, 2016

    Bank with another bank...any other bank

    Union Bank is very serviceable when establishing the account but fail to point out all of their delays and fees. don't expect to be able to cash checks quickly even when they are from long standing reputable companies until you've been with them for a couple months they use that as an excuse to freeze your funds and use it as they want! Also, their claims office is the most unprofessional and dishonest I have ever encountered!! Their website does not offer many services online and you are forced to work over the phone so you can't keep a record of what was said/done. The double talk and patronizing on behalf of the staff is done with such confidence that it is obvious it is taught and encouraged, not just tolerated or a rogue staff. the vendor made a mistake on their end, charged my account, provided written documentation and asked to be called to verify the for the claims department that the charge should be reversed by bank because the computing error on their end did not allow them to reverse it on their end and yet it took the claims department nearly a month and a half to reverse the charge and only after multiple calls, hours of my wasted time, many false promises from them and lies on their part that they would put me through to a manager to speak with. It was ridiculous. Alisa then said..."I said I was looking for a manager, but I couldn't find one so I spoke to the team about it." she had me one the phone for half an hour waiting for the manager to pick up knowing only to come back to say there wasn't a manager there today! They also processed a claim on the wrong transaction. I made a claim and they picked up the wrong transaction and contacted the wrong vendor and told them I was refuting that purchase. They never apologized for picking up the wrong claim, for contacting the wrong vendor, for delaying my claim, etc. is like the three stooges over there, but worse because these people are dishonest. I provide proof in writing from the vendor that the item I ordered was not received and they choose to believe the vendor's documentation that they informed me they have only 20 minutes after they had informed me that they did not have a response from the vendor yet and had to wait two weeks for a response. the list goes on....I insisted on speaking to a manager and on getting copies of all the documentation regarding the two claims they botched and turned into three claims. they promised that would happen they same day. Of course, it didn't. Don't bother banking with Union Bank. Go to another bank with more ATMs , more branches and better customer service which is almost any other bank because they have set the bar so low!

    Thank you for your feedback Is this review helpful?
    Reviewed By Manofmayo66 Jul 30, 2016

    The bank sucks but never had a problem with the branches

    I started out with Frontier Bank 10 years ago, then it got bought out by Union Bank. Honestly never had a major issue until 2016; they treated me right, $ got deposited in a day or less, etc. Now though, with their new "rules", I feel like I am getting slowly screwed. I had 4 business accounts & 1 personal account. In Jan 2016, they started charging me $12 per account. When I complained to the branch manager, she 'fixed' it, so it was only $12 for all my business accounts & $12 for the personal. So for a few months I stayed within the guidelines & no charges. Then in May, the bank must have decided to screw me again, and we went back to $12/account/month. So I closed 3 accounts and moved most of my banking to a much better CU.

    Yesterday I went to drop $ into my account, like I always do. It was before their afternoon 'cutoff' point. The check was drawn on another Union Bank account and was (supposedly) deposited directly into my account that day. A day later, Saturday, not a penny in the account. The business bank customer service says they put a hold on the check for 3 days (Wednesday) because it exceeded my monthly deposit limit. WTF? Never had a problem with money not being there the next day....NEVER!!!!! It didn't matter if it was the day before a holiday, or not. I always had the $$$$$$. Even when I was with Bank of America, they never put that long of a hold on my check. Oh and the client had more than enough $ to cover my check.

    I was planning on keeping 1 account open just to keep my safety deposit box (I have a cool number), but to heck with that! They have lost a good business customer. Never again will they get my $.

    Thank you for your feedback Is this review helpful?