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Washington Federal Locations in Your Area

Washington Federal Bank has 191 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely has ATM locations.

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Learn more about Washington Federal

Washington Federal Bank was established December 1916. That's more than 50 years ago! It holds assets of 13.1 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!

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Washington Federal Branches Customer Reviews

(40 Reviews)
1 out of 5 stars
See all 40 customer reviews
  • M
    Reviewed By mrlieu Nov 8, 2016

    Telling It Like It Is (An Honest Review)

    I have been banking with Washington Federal since January of 2016 and I am a very satisfied customer. Most the issues mentioned on the other reviews regarding online banking have since been addressed. As long as you remember the requirements of the password and security questions you should have no issues logging in. The interface is easy to navigate around and provides sufficient information. What many people overlook is the very handy Money Sync application that is built right into the online banking experience. It tracks your spending and allows you to set both short term and long term goals for your financial needs. It allows you to also link banks that you transact at other institutions and provides a overall status of your financial situation. The automated ATM's are very useful for depositing cash and checks, the standard 2 day hold on the check does not bother me, and the system will give you the first $200.00's first there are certain regulations that I have noted in the banking industry that affects what's available to the depositor, judging a bank based on government regulated policies shows lack of knowledge by the common street client. Washington Federal is part of the Money Pass Network, so during my vacation in Los Angeles, I was able to withdraw funds from an US Bank without having to pay a service charge fee. The mobile online banking app allows you to deposit checks at your convenience. My in branch experience at a few branches were pleasant, I have been to the Everett Branch, Lynnwood, Downtown Seattle, and Marysville branches on my days off and I have always been treated well by the employees there. One needs to realize, at least in the customer service sector, that there are noticeable turnovers of employees, especially tellers, I am reviewing Washington Federal based on my personal experiences and encounters with employees at the branches I mentioned above, from what I saw, the information provided and the services administered is within line with other banks in the area that I also bank with. The branches are well laid out according to their floor plans and signs are easy to read and interpret. Currently I have the Simple Checking account which requires no minimum balance and no monthly service fees, I also have the Statement Savings that requires just $100.00 to avoid the monthly service charge which makes sense, why would you have a Savings account in the first place if you're going to keep that little in there? I have also compared the current CD rates at the time of this review and they are very competitive to many of the local banks in the area. I received paper statements in the mail at first but I have since switched them over to E-Statements so I can view them during my downtime. This bank offers many if not all of the modern features of the bigger banks. The Client Care Center is very helpful when I need to increase the ATM withdraw limits on the weekends, there are times that I have waited for a few minutes but that is expected with any call center support line. Over all my experience with Washington Federal has been very positive, many of the critical reviews I see here are just frustrated people that blame the online banking system for being difficult to login to , but in reality these measures are placed for the security of our accounts. I would highly recommend Washington Federal for anyone that enjoys banking with a local to medium sized bank with minimal fees, fair CD rates, excellent customer service, and good online and mobile banking tools.

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  • U
    Reviewed By ucudnevabme Jul 3, 2016

    LIars LIars Liars.............

    I worked for WAFD Insurance Group and they would not hire anybody to help, all the employees walked out which I don't blame them now. They left me there for months alone keeping the doors open by myself and using a ex employees license to write insurance that I refused to do but they threatened me with termination if I did not. They are the most unmanaged unethical ran business Ive ever met including HR Clarissa Overlin and using false licenses to write insurance when the employee of the license works for a different agency in town. Duane Hensen and Paul Spain are long time buddies and friends and have manipulated WAFED's CEO Roy Whitehead obviously on opening up fraudualant insurance agencies. They should be shut down for being frauds and making there employess break the law then fire them and accuse them of breaking the law. Charges of felony offenses have been brought upon me for there unlawful acts in running a business they should have no business running. Making shady deals under the radar of manager contracts, trying to save there shady deals of wages and discrimination laws.The truth is coming out soon on President Duane Hensen and contract Manager Paul Spain, the CEO Roy Whitehead better save you- once everything is presented to the media and civil proceedings. Yeah Yeah you have money but I've got my word and the multi media on my side. So BRING IT YOU LYING NO GOOD unethical sons of ______. You tell um I'm coming and hell's coming with me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  • K
    Reviewed By KristinDudley May 21, 2016

    Too bad you can't enter zero stars

    The online system is terrible. It doesn't synch with Quickbooks???!!! How does a modern bank expect to survive without the ability to synch with Quickbooks. Customer service is also bad. I needed past copies of my bank records, which Wash Fed lost due to switching systems. They charged me $10 per month and I needed a year. $120 for my own records???!!! That's crazy. Then, I needed to stop payment on bill that was being automatically deducted from my account each month. The customer service person was more than happy to help, never mentioning that it was going to cost $25. I had other solutions... if she would have mentioned the charge, I would have done something else. That's $145 in fees in one month. Never never never going back.

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