Wells Fargo Locations in Your Area
Wells Fargo Bank has 6,206 branches nationally across the country. This traditional brick and mortar bank is a national bank that serves the entire country, and has ATM locations, but we are not currently tracking them.
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Learn more about Wells Fargo
Wells Fargo Bank was established December 1869. That's more than 100 years ago! It holds assets of 1.74 trillion US dollars. That makes it a very large bank. The biggest of the national banks. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 10%. Lower is better!
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Wells Fargo Branches Customer Reviews
Reviewed By CigarMan143 Feb 17, 2017
My account was hacked, the SS numbers were modified, I was informed we were "past due" on our account (which has not happened in in the past 30 years) and the mailing address was changed. I went to a local bank branch to let them know of our concerns, the branch could not help. They called Wells Fargo customer service, credit card department and the Fraud Department. None of the offices could help us fix the problem, that had occurred with our account, which we have had with Wells Fargo for more than 30 years. They debited 191,000 points from our account and said they expired. But our account was a "never expiring point" account. With all the banking options we have, we decided to close the account and remove over $275,000.00 from the Wells Fargo Bank to a local bank or credit union in Vancouver WA. DO NOT do business with Wells Fargo.Thank you for your feedback Is this review helpful?
MReviewed By mistreatedcustomer Feb 10, 2017
DO NOT OPEN ACCOUNTS WITH WELLS FARGO, THEY ARE DISHONEST, LACK INTEGRITY AND ACCOUNTABILITY.
They open fictitious customer accounts to help their bottom line.
I have been with wells fargo for ten years with over five different accounts.
Recently i opened a fraud claim for debit card i never use and never have been in possession with on person EVER. This card was always kept in my checkbook THAT I NEVER USE OR LOOK AT, that
1) could have been taking by many people who were friends with my kids from miami to north florida and others states. I reported that i never used card and anyone could of also
2) got information from gas pumps ect
3) when i reported claim online with fraud department 6 transactions for gas stations showed pending that were not me and while on phone another 6 transactions at gas pumps showed up.
I went through bank statements as advised by fraud department and noticed many charges that amounted to $577.04 that I did not make period.
after an unacceptable amount of time passed i called today 2/10/17 and sr resolution specialist said he declined my claim and accused me of being dishonest and lying.
I told him who is being dishonest a bank that opens fraudulent accounts perhaps.
bottom line i never used this card and as such they should have reimbursed me for all charges with their Zero responsibility for fraud for their customers which they with all certainty claimed that fraud could not have occurred.
Really we are closing all accounts over this idiot and when expressed to him and her they ok thats your right OMG thats ridiculous. Maybe the CEO and Banking Commission needs to know this too and open a class action lawsuit against wells fargo for breach of contract and misrepresentation of the protection of their customers in fraud cases.
I will be filing complaint with banking commission and looking at legal options as this small micro issues has now become a global macros issue. Think about it if there were thousand of fraudulent charges would they protect you.
NO my guess is they wouldn't based of my experience and others.
the fraud department automatically assigns suspension, guilt and dishonesty to card member and takes no responsibility to protect their customers but says they don't care if you go somewhere else.
THAT BEING SAID EVERYONE GO SOMEWHERE ELSE TO BANK
you may contact me and put together a class action law suit and add to banking commission complaintThank you for your feedback Is this review helpful?
DReviewed By dghadiri Jan 28, 2017
Worst Experience Ever with Wells Fargo (never recommend it)
My experience is related to the downtown Wells Fargo branch (635 SW 6th Ave, Portland, OR).
Here is the story: We moved to USA on November 1st and opened an account in WF. I had a check which I wanted to deposit into my account on Saturday, December 17th 2016. I sold something online and the buyer sent me a $1000 check for a $200 item and he wanted me to deposit the rest to the money to movers account on Saturday ASAP which was very weird and I got suspected that this might be a fraud. I took the check to the downtown branch and the teller (Laura) looked at the check and said it looks fine. I told her the story that I suspect to fraud and she said wait until Tuesday and when the full amount becomes available in your account, then you are good and can transfer the $800 (she didnt take the case to her manager or suggest to take the case to fraud department). I did the same and on Tuesday (Dec 20th) morning when the money became available. At 6pm on Tuesday, the check returned and bank deducted the money and I ended up losing $800.
I called the Wells Fargo customer service right away and told them the story. I said that I know this was a fraud and I will take the responsibility on my part. My concern is regarding the wrong information which I got from the teller. The teller should have told me to wait more or took the case to fraud department. I said, she could have told me that I dont know when she has no information. I was frustrated and the customer service manager said that he will open a case and understand the wrong information from the bank (it looks that this is their approach when you are frustrated even when they dont want to do anything). He said wait a week. We also went to the branch and the Service Manager said please come to us if nothing happened.
A week later I called the customer service to follow up and they totally denied the case and they said they will do nothing. OMG!!! I went to the bank and service manager said that he talked to the teller and she accepted the mistake. He said he will work with the resolution center and he assured us that we will get the money back in a week. Now it is January 27th and after a month we have been told that the case is declined.
We went to the branch to talk to the Branch manager (Luis D Santos NMLSR ID: 1065064). He came and he was completely in rush. He didnt even sat down. He said that the teller was new and we are responsible about the action. He didnt take any responsibility for the mistake.. Not even an apology. He finally left the meeting. Very rude and not professional at all. As a manager he put the business interest ahead of the customer interest and from the minute one he has no intention to help us.
In conclusion, money is one part of the story. I am sad because of the wrong information that I got from the teller which caused the situation. The lack of information is a concern for me at the organization which dealing with peoples money every second. Even the manager doesnt know how long it will take or how is the resolution process. They just make nonsense promises to keep you waiting. The other part is about the lack of responsibility in Wells Fargo. I am sorry for this bank which doesnt take the responsibility for the mistakes done by its employees and cause losing money for innocent people. Not even an apology!!
I will take my business somewhere else and dont recommend wells Fargo at all.Thank you for your feedback Is this review helpful?