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Woodforest National Bank Locations in Your Area

Woodforest National Bank has 783 branches nationally across the country. This traditional brick and mortar bank is a large bank that services a large population, and has ATM locations, but we are not currently tracking them.

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Learn more about Woodforest National Bank

Woodforest National Bank was established September 1980. It holds assets of 3.7 billion US dollars. That makes it a regional bank that most likely covers their local population well. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 3%. Lower is better!

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Woodforest National Bank Branches Customer Reviews

(78 Reviews)
2 out of 5 stars
See all 78 customer reviews
  • D
    Reviewed By Dgarner18 Dec 3, 2016

    Good for 2nd chance but have hidden agendas

    Opened my account with Woodforest. I had checking and savings. I would transfer money from savings to checking, but was never told it will be a fee. My account went into over draft. I called was told to take a test and send in the certificate to have my savings account fixed. But I was never informed that my savings account would be closed. Lack of communication, I was told by a rep that a noticed was mailed to me when I asked her what address she gave me a old address stating thats the only address on file. When I told her I received the mail at my new address she tried to say the letter came back not deliverable. I laughed because. Yes it went back but it was re-sent with my apt number written in. So somebody knows my address. Now I have to go back to the bank which is an hour away to see if I can reopen my account. Smh

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  • J
    Reviewed By Jejones30 Sep 10, 2016

    Worst bank in the world

    First you guys disable my mobile account because you claim someone was trying to take it when they weren't then a friend of mine send me money through bill pay and I never got it you guys suck im going to report you all to the bbb and let them know what kind of service you all are doing this does not make any sense at all the way you treat your customers

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    Woodforest National Bank

    Replied on Sep 22, 2016

    We'd like to gather a few details. Please send an email with your contact information to SocialMedia@woodforest.com.

  • C
    Reviewed By Cgrimes Sep 8, 2016

    BEYOND EXCELLENT CUSTOMER SERVICE

    LIZ LEE was exceptionally cordial.
    I was concerned about my deposit not showing up, being posted. So I called and LIZ LEE answered the phone and went totally out of her way to not only go check but in reassuring me regarding the deposit.
    Its not just about her telling me it was posted, anyone can do that. Its how she spoke, her demeanor in her voice, how she expressed that concern.
    You can tell the genuine concern she had for me and could sense my concern about the situation. People do not realize that the 'tone' in which you speak to someone is WAY more important than what you say! You can say 'how can I help you', have a good day, and so forth, all 'words' that sound good but in your 'tone' you do not mean it.
    Liz not only answered the phone in a gracious manner of wanting to help but it continued the whole time she was on the phone! Even her goodbye was very cordial!!!
    Thank you Liz!
    Mrs Grimes

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    Woodforest National Bank

    Replied on Sep 22, 2016

    Thank you so much for your feedback. We're so glad our team member was able to assist and we will be sure to pass this along. We appreciate you taking the time to let us know!