Zions Bank Locations in Your Area
Zions Bank has 429 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely uses an ATM network, but we are not aware of it.
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Learn more about Zions Bank
Zions Bank was established July 1873. That's more than 100 years ago! It holds assets of 81.5 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 5%. Lower is better!
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Latest Customer Reviews
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Reviewed By larry3818 Sep 10, 2018
Car Loan
Continue reading...After paying cash for a 2015 Toyota RAV4 decided to apply for a $3,000 2 Year Loan to put some $$ back in Savings. Am a home owner with no debt other than the mortgage and a 4K Credit Line with Capitol One with no balance - always pay it off. Got turned down 2 weeks after applying. Asked them for a re look - nothing done. Now transferring to a real bank! Avoid this ultra ultra ultra conservative bank .
Is this review helpful? -
Reviewed By uvcniel1 Jun 28, 2018
worst bank
Continue reading...For some reason I still have accounts at Zions, but that will change. I've had more than 20 thousand dollars in my savings account for over 20 years. I decided to get a new car and thought I would just run in and be able to get it easily. Not so. An hour later after filling out paperwork, they sent it in to be "reviewed". Two weeks later they denied it. I couldn't help but just laugh. In that two weeks I went to Mountain America where I had an account a few years old. They took about 10 minutes, got the loan and gave me the check. Another time I wanted to deposit a check that had my husbands name on it. They would not do it because I didn't have his ID. (He was out of the state at the time). I took it and drove over to Chase and they didn't blink an eye. Zions is just so hard to work with, they have no desire to work with you even though you have been a loyal customer for 40 years. Last week I got scammed (my fault for being gullible), but when I drove over to Zions bank with the scammers still on the phone they said there was nothing they could do and they would suggest I be more careful in the future. My Chase card was also involved, and I received a text and email as soon as the transaction went through to alert me of the fraud and they refunded the money immediately. They are SO MUCH EASIER TO WORK WITH. Zions just doesn't care about the customer. I would strongly suggest that you not use Zions bank. I have taken out all my money and now use Mountain America and Chase with wonderful results. I don't know what took me so long. Along with another reviewer, I notice that the parking lot is always empty there, and no one is in the drive through. I guess others feel the same way as me.
Is this review helpful? -
Reviewed By ikolmike Jul 19, 2017
Terrible banking system and worse customer service
Continue reading...It takes a lot for me to rate something a "1-star" but Zions Bank has earned this one. First of all, who requires a customer to fill out a physical form anymore? This drives me insane. The tellers are all very rude about the form to. I'm sure they get grief about it all the time but, come on, customer service is what you do for a job. Talk to your company, give them feedback that you get from the customer and try to upgrade your woefully outdated systems.
Beyond that, their mobile banking is a joke. every 1-2 weeks my mobile app login locks up. It doesn't tell me to call customer service to unfreeze it, it just tells me that my password is incorrect. Once I call and unfreeze it, I can then log in WITH THE SAME PASSWORD I WAS TRYING TO USE IN THE APP!!!!! Since it isn't my password, I explained to the customer service rep that it is either their app that has a problem or someone is trying to access my account. If the latter, I requested to change my information so this would stop happening. I was told that I was the problem and they couldn't verify if someone was trying to access my account illegally. When I asked to escalate the problem to someone who could help me, they told me "there is no one that will take your call."
Sorry folks, the business accounts have to get moved at that point. This is BY FAR the worst banking system I have ever come across. It truly is a terrible customer experience and one that they seem hellbent on upholding.
Is this review helpful?
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Reviewed By uvcniel1 Jun 28, 2018
worst bank
Continue reading...For some reason I still have accounts at Zions, but that will change. I've had more than 20 thousand dollars in my savings account for over 20 years. I decided to get a new car and thought I would just run in and be able to get it easily. Not so. An hour later after filling out paperwork, they sent it in to be "reviewed". Two weeks later they denied it. I couldn't help but just laugh. In that two weeks I went to Mountain America where I had an account a few years old. They took about 10 minutes, got the loan and gave me the check. Another time I wanted to deposit a check that had my husbands name on it. They would not do it because I didn't have his ID. (He was out of the state at the time). I took it and drove over to Chase and they didn't blink an eye. Zions is just so hard to work with, they have no desire to work with you even though you have been a loyal customer for 40 years. Last week I got scammed (my fault for being gullible), but when I drove over to Zions bank with the scammers still on the phone they said there was nothing they could do and they would suggest I be more careful in the future. My Chase card was also involved, and I received a text and email as soon as the transaction went through to alert me of the fraud and they refunded the money immediately. They are SO MUCH EASIER TO WORK WITH. Zions just doesn't care about the customer. I would strongly suggest that you not use Zions bank. I have taken out all my money and now use Mountain America and Chase with wonderful results. I don't know what took me so long. Along with another reviewer, I notice that the parking lot is always empty there, and no one is in the drive through. I guess others feel the same way as me.
Is this review helpful? -
Reviewed By mjcondie Apr 22, 2017
Horrible
Continue reading...Absolutely worst financial institution I have ever worked with. Absolutely no respect for customers and they have no worry if they keep you. As a customer for over four years, I will be closing my checking, savings, and credit card accounts with them for lack of customer service and lack of worthwhile services. Their online and mobile banking are outdated and sub-par and don't even mention walking into a branch. That is probably why they had to close one of the branches in town, other family and friend have also recently left Zion's Bank. I have long been a member of MACU and they are much better. Oh and one other thing when you call to make a credit card payment it must be from a Zion's Bank Account or they charge you a $10 fee. Ridiculous. Especially when they leave you on hold for an hour to pay it.
Is this review helpful? -
Reviewed By ironjaw77 Aug 25, 2016
fees, fees and more fees
Continue reading...i have had a zions checking and saving account for the past 20 years. my husband has several accounts with zions as well. when i opened the accounts i was told that i would have access to my history of statements in case of a tax audit. i requested past statements as i could only access the past 15 months online and was told their charges for MY OWN RECORDS were $5 per statement, $3 per check image and $20 per hour for their 'research time'. WHAT?!?!
zions is already making a profit on the money i have in my accounts and they want more? zions.com has a link where you can 'email the president of zions' and he will 'personally review these messages' i sent an email to the president and one to customer service at zions regarding what i thought of the fees. guess what- the same person answered my emails (not the president of zions). i was told that their fee schedule was competitive with other banks. i did the research and found this not to be true. hey zions- a little honesty and integrity with customers goes a long way. i see a lot of other negative reviews on people being nickeled and dimed with fees by zions. i'll be closing my accounts and taking my money elsewhere.
Zions bank motto is 'we haven't forgotten who keeps us in business'. i beg to differ on that.Is this review helpful?
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Reviewed By larry3818 Sep 10, 2018
Car Loan
Continue reading...After paying cash for a 2015 Toyota RAV4 decided to apply for a $3,000 2 Year Loan to put some $$ back in Savings. Am a home owner with no debt other than the mortgage and a 4K Credit Line with Capitol One with no balance - always pay it off. Got turned down 2 weeks after applying. Asked them for a re look - nothing done. Now transferring to a real bank! Avoid this ultra ultra ultra conservative bank .
Is this review helpful? -
Reviewed By uvcniel1 Jun 28, 2018
worst bank
Continue reading...For some reason I still have accounts at Zions, but that will change. I've had more than 20 thousand dollars in my savings account for over 20 years. I decided to get a new car and thought I would just run in and be able to get it easily. Not so. An hour later after filling out paperwork, they sent it in to be "reviewed". Two weeks later they denied it. I couldn't help but just laugh. In that two weeks I went to Mountain America where I had an account a few years old. They took about 10 minutes, got the loan and gave me the check. Another time I wanted to deposit a check that had my husbands name on it. They would not do it because I didn't have his ID. (He was out of the state at the time). I took it and drove over to Chase and they didn't blink an eye. Zions is just so hard to work with, they have no desire to work with you even though you have been a loyal customer for 40 years. Last week I got scammed (my fault for being gullible), but when I drove over to Zions bank with the scammers still on the phone they said there was nothing they could do and they would suggest I be more careful in the future. My Chase card was also involved, and I received a text and email as soon as the transaction went through to alert me of the fraud and they refunded the money immediately. They are SO MUCH EASIER TO WORK WITH. Zions just doesn't care about the customer. I would strongly suggest that you not use Zions bank. I have taken out all my money and now use Mountain America and Chase with wonderful results. I don't know what took me so long. Along with another reviewer, I notice that the parking lot is always empty there, and no one is in the drive through. I guess others feel the same way as me.
Is this review helpful? -
Reviewed By mjcondie Apr 22, 2017
Horrible
Continue reading...Absolutely worst financial institution I have ever worked with. Absolutely no respect for customers and they have no worry if they keep you. As a customer for over four years, I will be closing my checking, savings, and credit card accounts with them for lack of customer service and lack of worthwhile services. Their online and mobile banking are outdated and sub-par and don't even mention walking into a branch. That is probably why they had to close one of the branches in town, other family and friend have also recently left Zion's Bank. I have long been a member of MACU and they are much better. Oh and one other thing when you call to make a credit card payment it must be from a Zion's Bank Account or they charge you a $10 fee. Ridiculous. Especially when they leave you on hold for an hour to pay it.
Is this review helpful?
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Reviewed By larry3818 Sep 10, 2018
Car Loan
Continue reading...After paying cash for a 2015 Toyota RAV4 decided to apply for a $3,000 2 Year Loan to put some $$ back in Savings. Am a home owner with no debt other than the mortgage and a 4K Credit Line with Capitol One with no balance - always pay it off. Got turned down 2 weeks after applying. Asked them for a re look - nothing done. Now transferring to a real bank! Avoid this ultra ultra ultra conservative bank .
Is this review helpful?
-
Reviewed By larry3818 Sep 10, 2018
Car Loan
Continue reading...After paying cash for a 2015 Toyota RAV4 decided to apply for a $3,000 2 Year Loan to put some $$ back in Savings. Am a home owner with no debt other than the mortgage and a 4K Credit Line with Capitol One with no balance - always pay it off. Got turned down 2 weeks after applying. Asked them for a re look - nothing done. Now transferring to a real bank! Avoid this ultra ultra ultra conservative bank .
Is this review helpful? -
Reviewed By mjcondie Apr 22, 2017
Horrible
Continue reading...Absolutely worst financial institution I have ever worked with. Absolutely no respect for customers and they have no worry if they keep you. As a customer for over four years, I will be closing my checking, savings, and credit card accounts with them for lack of customer service and lack of worthwhile services. Their online and mobile banking are outdated and sub-par and don't even mention walking into a branch. That is probably why they had to close one of the branches in town, other family and friend have also recently left Zion's Bank. I have long been a member of MACU and they are much better. Oh and one other thing when you call to make a credit card payment it must be from a Zion's Bank Account or they charge you a $10 fee. Ridiculous. Especially when they leave you on hold for an hour to pay it.
Is this review helpful? -
Reviewed By sewinggenie Apr 20, 2017
Look elsewhere for a loan
Continue reading...I saw the ad with Nevada St Bank for a really good interest rate for a home equity loan. I needed a new roof and didn't want to withdraw money and take a tax hit on a 401k.Zion took over NSB awhile ago and has completely ruined it. I applied for a very minimal amount...and I have lots of equity in my home, good income and a very high credit score., The letter comes back that makes you think you will be approved in days... NOT SO!! They asked for some basic things which I supplied right away...but it takes 6 WEEKS to approve and they don't coordinate the information. They "lost" some info I sent online which makes me very nervous, and you hear from about 5 different depts. They are so bureaucratic and arrogant. I had hoped to go with Quicken Loans, but they don't have home equity and NSB had a very low 1 year interest rate. Let me tell you...it isn't worth the aggravation of dealing with these people!
Is this review helpful?
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Reviewed By jameshappy Oct 6, 2016
Construction banking
Continue reading...I didn't have to wait years or even months to experience the ineptness of the employees and managers at this "institution." At first it started out like it should, getting things done, but then it turned south and almost at every turn. Every effort was made to tell us we don't want your business.
The worst part is that its not their money their pretending to protect. Its was ours setting in an escrow account. The hoops we had to jump through kept moving and then were set on fire, I guess just to see how entertaining it would be for us to go through. We have over thirty years in our business, I am almost sure they have zero in it, probably have zero in theirs the way we were treated.
Made every effort tell us we don't want your business. How they are still in business is really beyond comprehension. My recommendation is to remortgage and get the fu*&^k away from these guys.
Out
Is this review helpful? -
Reviewed By ironjaw77 Aug 25, 2016
fees, fees and more fees
Continue reading...i have had a zions checking and saving account for the past 20 years. my husband has several accounts with zions as well. when i opened the accounts i was told that i would have access to my history of statements in case of a tax audit. i requested past statements as i could only access the past 15 months online and was told their charges for MY OWN RECORDS were $5 per statement, $3 per check image and $20 per hour for their 'research time'. WHAT?!?!
zions is already making a profit on the money i have in my accounts and they want more? zions.com has a link where you can 'email the president of zions' and he will 'personally review these messages' i sent an email to the president and one to customer service at zions regarding what i thought of the fees. guess what- the same person answered my emails (not the president of zions). i was told that their fee schedule was competitive with other banks. i did the research and found this not to be true. hey zions- a little honesty and integrity with customers goes a long way. i see a lot of other negative reviews on people being nickeled and dimed with fees by zions. i'll be closing my accounts and taking my money elsewhere.
Zions bank motto is 'we haven't forgotten who keeps us in business'. i beg to differ on that.Is this review helpful? -
Reviewed By sunsum13 Jun 21, 2016
The worst bank..... EVER!
Continue reading...This bank has the WORST customer service. The WORST online technology for managing your accounts. DO NOT BANK HERE! I had a SBA loan here and it took weeks to get a fully paid loan closed out. No one calls you back. No one knows which way is which. It made me very uneasy the entire time that they were managing any of my financial dealings.
Is this review helpful?
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