B MyBankTracker Rating

Zions Bank Locations in Your Area

Zions Bank has 444 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely uses an ATM network, but we are not aware of it.

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Learn more about Zions Bank

Zions Bank was established July 1873. That's more than 100 years ago! It holds assets of 65.3 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 9%. Lower is better!

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If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

Zions Bank Branches Customer Reviews

(32 Reviews)
2 out of 5 stars
See all 32 customer reviews
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    I
    Reviewed By ikolmike Jul 19, 2017

    Terrible banking system and worse customer service

    It takes a lot for me to rate something a "1-star" but Zions Bank has earned this one. First of all, who requires a customer to fill out a physical form anymore? This drives me insane. The tellers are all very rude about the form to. I'm sure they get grief about it all the time but, come on, customer service is what you do for a job. Talk to your company, give them feedback that you get from the customer and try to upgrade your woefully outdated systems.

    Beyond that, their mobile banking is a joke. every 1-2 weeks my mobile app login locks up. It doesn't tell me to call customer service to unfreeze it, it just tells me that my password is incorrect. Once I call and unfreeze it, I can then log in WITH THE SAME PASSWORD I WAS TRYING TO USE IN THE APP!!!!! Since it isn't my password, I explained to the customer service rep that it is either their app that has a problem or someone is trying to access my account. If the latter, I requested to change my information so this would stop happening. I was told that I was the problem and they couldn't verify if someone was trying to access my account illegally. When I asked to escalate the problem to someone who could help me, they told me "there is no one that will take your call."

    Sorry folks, the business accounts have to get moved at that point. This is BY FAR the worst banking system I have ever come across. It truly is a terrible customer experience and one that they seem hellbent on upholding.

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  •  
    R
    Reviewed By rancher May 30, 2017

    zions bank - friendly, reliable, efficient

    The people at the Fruitland Branch have always welcomed me by name and have been very willing to help with whatever I needed. They are reliable to get things done in a timely manner and get things done. It's a pleasure to go there, even for my grandchild that can sit and play quietly while I do business. I have never had a problem at the other branches I've visited or done business with either.

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  •  
    M
    Reviewed By mjcondie Apr 22, 2017

    Horrible

    Absolutely worst financial institution I have ever worked with. Absolutely no respect for customers and they have no worry if they keep you. As a customer for over four years, I will be closing my checking, savings, and credit card accounts with them for lack of customer service and lack of worthwhile services. Their online and mobile banking are outdated and sub-par and don't even mention walking into a branch. That is probably why they had to close one of the branches in town, other family and friend have also recently left Zion's Bank. I have long been a member of MACU and they are much better. Oh and one other thing when you call to make a credit card payment it must be from a Zion's Bank Account or they charge you a $10 fee. Ridiculous. Especially when they leave you on hold for an hour to pay it.

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