Fifth Third Bank Noda Banking Center Branch
3123 North Davidson Street # 103 & 104, Charlotte, NC 28205
Plaza Midwood LocationGet Directions
Fifth Third Bank Branch Customer Reviews
Reviewed By DAVIDSHAWCLT May 24, 2017
POOR CUSTOMER SERVICE
Poor Customer Service! This bank came to my job's function to target the employees. They asked to run our credit to see how they can help us buy a home, manage debt and etc. After running my credit they didn't have any advice nor did they give any tools to accomplishing my goals. They only ran my credit to see what product they could sell me. The banker Toyia Vaughn that took my information to open an account NEVER called me to let me know if the account was approved or denied. After a week I called her and she lied and said that she tried to call me. The account was denied and there was NO Adverse Action notice sent. This whole experience was a waste of time and if they really cared about helping their customers than I would have received at least some tools to help me achieve my goals. The bankers ONLY care about meeting their sales numbers. DO NOT BANK WITH THEM!! THEY'RE JUST LIKE WELLS FARGO; THEY'RE ONLY CONCERNED ABOUT MEETING SALES METRICS.Thank you for your feedback Is this review helpful?
Reviewed By charlottebanking Mar 21, 2014
Incompetent staff focused on product sales rather than service. If I had a nickel for every time they changed my accounts, I'd be rich.
The staff merely keep a seat warm and watch the clock. Fifth wears out my phone for surveys and sales calls but when it comes to actual service or banking questions, nothing.Thank you for your feedback Is this review helpful?